Reserve Bank Of India [RBI] — Om murugan stores under hdfc bank account

Address:

600019

Hi RBI team, Good day... I hope you are doing well.. This is regarding a Department store which is near by my area. Today I went to purchase glossaries for my home. For billing Rs. 2488.00, I asked them swipe the card and they asked me to extra charge of 2% + sales tax. I asked whether this will reflect in the bill but they said, we don't give Bill. Ans also told HDFC bank insisted to collect this amount from the customers. I don't whether there is a guideline to get the charges like this from the customers. That too as per the guideness from HDFC. This is been initiated. The shop keeper asked me to get out of the shop if I am not paying the service charge. Also, I said I am ready to pay Bill but this charge should reflect on the bill. It's not been accepted. The shop keeper is not ready to listen about anything Om Murugan stores, New # 177, TH Road, Kaladipet, Chennai 600019 Thanks and Regards, Muruga