Reserve Bank Of India [RBI] — rude behaviour of bank manager of punjab gramin bank dhilwan distt. kapurthala

Respected sir, it is respectfully submitted that my name gagandeep kaur w/o s. Jagroop singh, i have an account in pgb with a/c no.[protected] customer no.[protected] branch dhilwan ifsc code punbopgb003 dist. Kapurthala. My complaint is as under —
Respected sir, i visit the branch on aug. 5, 2017 to transfer my fixed deposit amount into my saving account mentioned above. But the manager sir of the branch dhilwan mr. Surinder singh didnot behave well. I request them again and again as i was in great urgency and my aadhar card gets misplaced. But they insist that they cannot do any transaction without aadhar. Sir, i request them that i will submit it later on as it is not available to me at this time. I was giving my driving licence, my voter id card. But the manager sir misbehave me and use the rude language. Sir i am attaching my bank passbook and fd documents along with.
I request you to take strict action against the bank manager and staff members who are responsible.
Thanking you.
Gagandeep kaur w/o s. Jagroop singh
Ph. No. [protected]