Reserve Bank Of India [RBI] — sbi card fraud transaction

Address:

Kanpur, Uttar Pradesh, 201009

Dear Sir / Madam,
I am writing to you to raise an issue about: Savings AccountThe issue that I have experienced was: There was unauthorized transaction made by this card and not from us. Total of Rs- 99, 500/-( Ninety Nine thousand five hundred Rupees) was withdrawn from Different locations ie- Kannoj.We have the ATM card with us and no one from my family has done this. Still someone withdrawn from our account and in account statement we got to know after which we have call the SBI Customer care and block the card .We have log a police complaint on 20/08/2019 and We also Raise the complaint to get it checked from SBI. The Complaint number are -4119040, 4119044, 4119014, [protected], [protected], [protected], [protected], [protected], [protected],[protected], [protected], [protected].The SBI has closed all the cases mention to get in touch with home branch. when we have given a call to our Indira Nagar Branch Kanpur they said the amount was withdrawn from ATM they can't do anything.
I asked them to check the CCTV footage so that thief can be caught they denied.
1) on dated 17/08/2019 - ATM widhdrawl was done of 5 times 5000 rs= 25000/-
2) on dated 18/08/2019 - ATM widhdrawl was done of 4 times 10000 rs= 40000/-
3) on dated 19/08/2019 - ATM widhdrawl was done of 3 times 10000 rs= 30000/-
4) on dated 19/08/2019 - ATM widhdrawl was done of 1 times 4500 rs= 4500/-

It occurred on: 18/09/2019The SBI has closed all the cases mention to get in touch with home branch. when we have given a call to our Indira Nagar Branch Kanpur they said the amount was withdrawn from ATM they can't do anything.I asked them to check the CCTV footage so that thief can be caught they denied. I am a retired person with no pension coming to my account I have very less money in which I have to take care of my family and my wife is suffering from Kidney Dylasis treatment.Kindly help us to get my money back.
I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.Yours faithfully, Madhur Shivpuri:

Man mohan Shivpuri- [protected]
+91-[protected], +91-[protected]
: C-002, Aishwaryam, Gaur city 2, Greater Noida west 201009.
Noida
201009