Reserve Bank Of India [RBI] — Withdrawal dispenser failure @CITY bank ATM.

Address:Mumbai City, Maharashtra, 400074

Hello team,

Details:-hdfc bank
Account number :[protected]

Type of account :savings

Primary account holder :dilip soma thate

Branch :chembur - sion trombay road

Ifsc code:- hdfc0000425

I would like to inform you that i had used the city bank atm on 11th april 2017 & withdrawal 10000/- however i got the withdrawal slip with money dispenser failure but at the same time fund was deducted from my account.

i had already raise the complaint with hdfc customer care executive on 12th april 2017 & today also communicated but still date there is no positive action taken by the hdfc team and no satisfactory solutions.

Due to this i am suffering for less balance & couldn't purchase any more. I am so helpless and requesting you to pls take necessary action as soon as possible with compensation for this period as per banking clauses.

Attachment:- withdrawal slip.

Withdrawal reference no:[protected]

With best regards,

Dilip thate

mob:- +91 [protected]
+1 photos
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Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
Apr 19, 2017
Updated by Dilip T.
Pls do the needful for compensation.
Apr 21, 2017
Updated by Dilip T.
Hello Team - Yesterday somebody have called me by reading my complaint on this page & told me that he is speaking from RBI insisting to share my bank details with him. i.e. CARD no & all things. His mobile no is: [protected]. Some people are trying to connect with the help of this site. Pls take the appropriate action on this matter.
Complaint comments 

Comments

Dear Customer,

We have checked your account and note that the ATM transaction has been reversed to your account on April 18, 2017.

-Bejoy
HDFC Bank Customer Assistance
Dilip T.'s [Complaint's author] reply, Apr 21, 2017
Yes reversed successfully but what about the delaying in process ?

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