[Resolved]  Retailbunny — Retailbunny.com - Poor service on products ordered

Address:

Dakshina Kannada, Karnataka

I had ordered a Micromax Mobile on March 29th till date I have not received the product.. When I call the Customer Service they don't receive the call & tell us we have noted down your number & will call you in sometime but I have not rece ived a single call from their end nor got any correspondence for delay in dispatching the product till date.

On April15th they received the call & told me the product will be dispatched by evening & will provide me the Airway Bill No.

On April 16th I called them & they apologized for not able to dispatch the product on april15th & gave me assurance they will dispatch it by EOD & provide me the Airway Details again.

On April 17thwhen I called again to enquire about the status they said "Sir .. Please give us 2 more days to dispatch the product... I got furious & asked them to cancel the Order right away & refund the amount as per their refund norms. But the Customer Service Executive dropped the call on me without my consent.

Till today i.e., April 23rd I have not get any response from Email or by phone from them on the product status. So guys I seriously doubt this company really exists or if it really exists it is surely
functioning in a unprofessional manner. I owe not to deal with this company nor advice any of my friends / relatives to buy anything from retailbunny.com in future.