Revv — Acceptence of DL from state government RTA M-WALLET

Website:www.revv.co.in/booking-details

I have booked a rental car from revv.com and the total charge I have paid for the booking is 4315/- including all taxes. After booking is done, they asked the DL for verification. I already uploaded the required documents in the website under my account. For this booking I have told them that, In hand I don't have the DL with me but, I can show them the DL from my state approved mobile RTA M-Wallet app. Still they are not accepting it and for refund of my booking amount, they are saying that I will only get 1000/- as refund because of cancellation. As per the government policy when or where ever it's required, users can use the government approved RTA M-WALLETS to display the ID proofs. These specific REVV.COM company they are not accepting the M-WALLET and also they are not refunding the amount which I have paid to them.
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