| Address: | Hyderabad, Andhra Pradesh |
| Website: | WWW.REVV.COM |
This is the bitter experience with revv, during my booking period 08/10/2019 to 11/10/2019 from 1.00pm to 3.00pm. This experience scared me and my family for future booking with revv. I am only giving feedback for betterment of the services, but i may also go to court for my compensation against the damage of my family life. I will explain the experiences in brief, which are as follows:
When i received the vehicle (Reg no - hr-38 z 4290) from revv driver agent, due to in hurry situation, i forget to check the pressure of all the wheel, i was so faith on revv that i didn't care for this matter, but this cause an accident, at uttarakhand, kotdwar, the right side of the rear wheel get burst suddenly and the handling of the vehicle became dis-balance and hit the right side of the road pillar, we are bless by the god and fortunately there was no vehicle coming from other side of the road in the opposite direction. I was completely shocked, because this was my 1st experience in my 8 years driving experiences, i drive so many hilly areas earlier. At that time there was no network coverage in that area so i couldn, t make a call to revv, but somehow with others help i manage to get one mechanic, by his help, could able to replace the wheel at that time he told this happened due to in proper air pressure condition. After that vehicle was driving condition and some scratches at the right side of the vehicle. Then after 10 to 15 km, i received network signal and immediately i called revv and i have gave entire information to abhishek, even i don't want to drive further with this vehicle, because revv unable to provide further support at the earliest and i thought i will leave the vehicle in that remote place, but due to lot of convince from abhishek, i decided any how i have to complete my journey and i started my journey again with a hope and trust with revv.
After that, anyway i completed the journey, but now i noticed that revv charging some penalty, which not at all acceptable for me and i am thinking to go court for the compensation for my entire family life. At present i have paid security deposit for rs.5000 and rs.2200.50 for fuel. Requesting you to refund the entire amount as early as possible.
Booking details: id[protected]
Vehicle: hyundai elite i20
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