Ring Road Honda — Unethical practice and overcharging o[censored]nsuspecting customers

I am shocked by the daylight conning by Ring Road Honda service Center in Udyog Vihar.

My 81 year old father went to give his Honda Amaze for servicing to ring road Honda on 29 March 2024, after repeated calls from them saying service is overdue. I couldn’t go with him because my mother had a medical checkup.

My father met service advisor Mr. Naresh - who basically conned my dad into signing on many labor based services without giving his estimate amount. Estimate was calculated after the signing and also tried to sell him insurance by saying that this is special “comprehensive” insurance that is not available anywhere else.

Estimate given to my dad later was of 20.5k for service!!! And 9k insurance quote. I found out about this when I returned from hospital. I called and cancelled the insurance quote. But apparently it was too late for useless service add-ons to cancel. The bill had 5k in parts and 15k in labor (which we have no way of knowing that it was done or not since car was not in front o[censored]s while getting all work done).

How can they make a super senior citiZen sign on unnecessary service items without giving an amount?
Then start servicing without taking approval on that amount?
Mr. Naresh scared my dad into thinking that if he doesn’t take special comprehensive insurance from Honda dealership, none of the car parts will ever be covered.

Ring road Honda and their staff are conning people. If i didn’t have mother’s medical appt I’d have gone. I take that accountability. But why should such a “reputed” business has a need to con their customers!! It is really shameful.

Needless to say, we are never going there again. They may have made money off o[censored]s today, but they have lost a customer forever. Thanks to Mr. Naresh and rest of the staff there that supports such hustling o[censored]nsuspecting customers.