Ringing Bells — Till date not received my refund for smart 101

Address:Gautam Buddh Nagar, Uttar Pradesh, 400050
Website:www.ringingbells.co.in

My order ID is RB[protected]

Please give me the refund. I have mailed the customer care at ringing bells but have not received any response from them.
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Ringing Bells customer support has been notified about the posted complaint.
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Dear Customer,

Your transaction has been successfully refunded.The amount will reflect in your account within 7-9 working days (excluding Saturday, Sunday & Bank holidays).
You can show Bank ARN 74678446058816032939200 to confirm form your bank also.

Thanks
Team Ringing Bells
Why do I have to post here to receive the refund? Please shutdown your customer care email or stop being such scoundrels!
Why was I not being refunded since the past one month?

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    +91 88 2223 2323
    +91 12 0431 3097
    Ringing Bells Address
    B-44, Sector 63, Noida, Uttar Pradesh, India - 201301
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