Claimed

Ritual Holidays Complaints & Reviews

1
Updated: Dec 2, 2022
Complaints 44
Resolved
0
Unresolved
44
Contacts

File a complaint to Ritual Holidays

Having problems with Ritual Holidays?

File a complaint and get it resolved by Ritual Holidays customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Ritual Holidays reviews & complaints(44)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Suhas Raghava
Dec 2, 2022
Report
Copy

Package is 26000/- this package is worst
Ritual Holidays customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Suhas Raghava
    Dec 2, 2022
    Report
    Copy

    Bad room, they said villa, but i received normal room with non AC
    Kunal sir said villa, Vijay sir said Standard AC room, i got non ac room, this is very bakwas holiday package
    They are not listening my words
    Ritual Holidays customer support has been notified about the posted complaint.
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      Mohan Ganarajan
      May 13, 2021
      Report
      Copy

      Address: Chennai

      Iam Mohan from chennai and I have booked a northeast trip with my family this May 28th 2021.Mr Anshul, TripAdvisor and Madan Mohan were coordinating on the behalf of Ritual holidays.

      Iam yet to receive any kind of receipt for the money paid as advance (over a lakh of ruppees)from the company.In this pandemic set up Iam yet to get any confirmation of the trip from your team especially in the background of lockdown in many parts of the country.I have been calling the above contact persons but to of no avail.None of them have replied nor texted me I'm this regard.

      I regret to find that the company is displaying an unprofessional attitude combined with apathy.At this rate I cannot imagine to stay associated as your customer in the future

      Mohan Ganarajan
      [protected]
      Chennai 600040
      Ritual Holidays customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        subhash sethi
        Feb 18, 2020
        Report
        Copy

        Address: House No 80/224,vishnu Garden, Gali No 1, 122001

        A fraud company. They foolish the people. Never book a trip with this company. (Ritual holidays) we had very bad experience in feb month 2020 for bali & malaysia tour with them.

        * when we reached, the operator left us on wrong hotel and till we come to know he just left. That other hotel manager somehow manages us to go to our hotel.

        * 2 days before they changed 2 of our hotels and one of which was third grade hotel, very poor service. Then charged extra
        When we called them, no support at all...
        No one pick up from malaysia trip
        * the tour operator at mallaysia was so arrogant, came late no one pick up and when asked, he was talking in bad language and threatening for canceling all other programs.

        There are many many... Many problems we faced.

        My advice - never plan with this type cheap company
        Ritual Holidays customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          RDua
          from Mumbai, Maharashtra
          Nov 5, 2019
          Report
          Copy

          Address: Ritual Holidays Pvt. Ltd. 41 A, 3rd floor, Syed Amir Ali Avenue, Near Quest Mall, Kolkata – 700019, Kolkata, West Bengal
          Website: www.ritualholidays.com

          Dear sir,

          We had approached utrakhand state tourism department for a trip to utrakhand and they in turn had forwarded our lead to ritual holidays pvt. Ltd. So with an understanding that this particular travel agency is affiliated with state tourism (As also mentioned by them in trail mail) we went ahead and made our travel bookings.

          Through this email i would like to lodge a severe complaint against ritual holidays pvt. Ltd. For mis guiding and fleecing us. They had shared an itinerary which was nothing close to how our trip went.
          After the trip we realised that the itinerary which was shared in mail was not possible to follow due to the travel time which the travel agency didn't consider only. They just added the tourist spots in each location without considering the transit time.

          For your perusal, we have mentioned the transit time we have spent during the trip without any sight seeing. It was more like we were traveling whole day just to go and sleep in a new city/town.

          We paid a total amount of ₹ 78269/- (₹20000+38669+19600). Took the most expensive plan they had to offer which is super deluxe plan since it was a family holiday and we were travelling with our children and wanted to it to be absolutely comfortable.

          Would like to notify that the flights timing were chosen as per their executive’s go ahead... From kolkata to delhi and back (Pls refer screenshot).

          Day 1 - we were out of delhi airport by 10:30am and started our journey only at 11 am since car was parked away from the exit gate. We took lunch break from 11:30 to 12 pm and tea break from 4:10 to 4:30 pm... Reached rishikesh at 6:30pm. Driver didn’t bother to show anything which he was supposed to on the way in haridwar. Being new to the place we trusted that he will take us to place which were promised but nothing like that happened. When questioned he said that with such stops we will not reach rishikesh timely. When we reached rishikesh and only upon our insisting he took us to see ganga aarti and laxman jhula otherwise he wanted to drop us straight to hotel.
          (Nothing happened as per itinerary provided)

          Day 2 : we started from rishikesh at 9 am and reached joshimath only at 10:35 pm (Took over 13 hours) only breaks that were taken were lunch break from 1:40 pm to 2:30 pm and 4:15 to 4:30 tea break. Did send an email as well to the concerned officer of ritual holiday but they was no revert from him.
          (Again nothing happened as per itinerary provided)

          Day 3- as per itinerary.

          Day 4- left joshmath at 6:15 in the morning and reached dehradun only at 8:30 (Over 14 hours)... No lunch break was taken by us however there was tyre puncture which took almost 30 mins to fix.
          (Yet again nothing happened as per itinerary provided)

          Day 5- started from dehradun at 9:30am and reached mussorie at 12:30pm.
          On the way driver on insisting took us to robers cave when asked about shastradhara.. He said you do either that or kempty falls both cannot be done so we had to skip that.in mussorie he took us to mussorie lake, kempty fall and company garden.
          (Partly as per the itinerary)

          Day 6 - we stared at 6:45am and we were dropped at delhi airport at 4:30pm so that we can take 7:15 pm flight back to kolkata.in between we took 45 mins lunch break.

          Basis this we would request you to kindly refer to below itenary shred by them and our comments above so as to compare what was sold and what actually happened.

          Further would like to add that when representative came to us he had assured us two double sharing room but when the mail was sent it had one quad. Wonder how they even thought of fitting 4 adults in one room. When the matter was raised and we refused to accept since it was not what they had told us during their visit, they gave 2 rooms which was initially - verbally assured by them. Had we not read what they had planned to give (Quad) we would have got cheated yet on one more thing by this company.

          With this we end our email and we look forward to your kind intervention in this matter so that we get our refund at the earliest.

          Thanks and regards
          Raksha dua and sunny dua
          Ritual Holidays customer support has been notified about the posted complaint.
          Nov 05, 2019
          Updated by RDua
          EMAIL ITINEARY FROM RITUAL HOLIDAYS PVT. LTD.
          [protected] Forwarded message[protected] From: Krishnendu - Ritual Holidays <[protected]@ritualholidays.com> Date: Mon, 19 Aug 2019 at 4:09 PM Subject: RE: Upcoming Trip to Uttarakhand To: <[protected]@gmail.com>, <[protected]@gmail.com> Cc: <[protected]@ritualholidays.com>
          From: Krishnendu - Ritual Holidays [mailto:[protected]@ritualholidays.com] Sent: Monday, August 12, 2019 12:49 PM To: '[protected]@gmail.com' <[protected]@gmail.com>; '[protected]@gmail.com' <[protected]@gmail.com> Cc: '[protected]@ritualholidays.com' <[protected]@ritualholidays.com> Subject: RE: Upcoming Trip to Uttarakhand
          Call Us : +91-[protected] Email Us : [protected]@ritualholidays.com Dear Mr. Sunil Dua/ Mrs. Raksha Dua
          Final Mail:-
          Greetings from Ritual Holidays Pvt. Ltd. !!!.
          Thank you for giving us the opportunity to plan your forthcoming holiday. Over the years, not only have we changed the way people travel but in a relatively short period, we have grown to become India's largest online travel company. This growth stems from the belief instilled in all o[censored]s. With the promise to make your holiday an unparalleled experience, we hope you enjoy your holiday as much as we enjoyed bringing it to you.
          Flavours o[censored]ttarakhand 1 Nights Rishikesh | 2 Nights Auli (Joshimath) / 1 Nights Dehradun / 1 Night Mussorie
          PACKAGE DETAILS :-
          Duration : 5 Night / 6 Days No. of Person : 4 Adults
          Travel Date : 2nd Oct 2019 (Fixed Date of Travel) No of Room : 1 Quad Sharing Room Pickup and Drop: Delhi Airport Pickup and Delhi Airport Drop
          INCLUSIONS :-
          ï‚· Meet and greet at arrival
          ï‚· Complementary welcome drink (non alcoholic) on arrival at hotel
          ï‚· 5 Breakfast in Hotel
          ï‚· 1 Night Stay at Hotel in Mussorie
          ï‚· 1 Night Stay at Hotel in Rishikesh
          ï‚· 2 Night Stay at Hotel in Auli(Joshimath)
          ï‚· 1 Night Stay at Hotel in Dehradun
          ï‚· Local Sightseeing of Mussorie
          ï‚· Local Sightseeing of Rishikesh
          ï‚· Local sightseeing of Auli
          ï‚· Local Sightseeing of Dehradun.
          ï‚· Complimentary use of recreational activities
          ï‚· Hot and Cold Water
          ï‚· Doctor on call in hotel. (Charge Payable)
          ï‚· 10% Discount on Laundry services
          ï‚· Assistance provided by the driver throughout the tour
          ï‚· All transfers & sightseeing as per the itinerary in Private basis Innova/ Similar
          ï‚· All toll taxes, parking fees & drivers allowance
          SUPER DELUXE PACKAGE DETAILS :- Destination Stay Type Name
          Mussoorie
          Hotel
          Hotel Vishnu Palace / Hotel Honeymoon Inn / Hotel The Pearl / Similar
          Rishikesh
          Hotel The Narayana Palace / Similar
          Auli(Joshimath)
          Hotel
          Hotel Tattva Resorts / Similar
          Dehradun
          Hotel
          Hotel The Solitaire / Simialar
          Regular Package Cost: INR 20332 X 4 (Adult) = INR 81328 Final Package Cost: INR 18625 X 4 (Adult) = INR 74500/-
          SUGGESTED TOUR ITINERARY Day 1:- Arrival Delhi – Rishikesh- (6th Oct,[protected] Km)
          Upon arrival our respective will meet you at Delhi Airport and later transfer to Rishikesh afterwards check in hotel and later Visit Har Ki Pauri, Daksheswara Mahadev Temple is a Hindu temple dedicated to Lord Shiva, located in the town of Kankhal, about 4 km from Haridwar, Mansa Devi Temple is a Hindu Temple dedicated to goddess Mansa Devi in the holy city of Haridwar in the Uttarakhand state of India. The temple is located atop the Bilwa Parvat on the Sivalik Hills, the southernmost mountain chain of the Himalayas, Narayani Shila, Shantikunj, Maya Devi Temple, Chandi Devi temple later proceed to Rishikesh here you can visit Lakshman Jhula, the famous hanging bridge across Ganga, is about 3 km from the main township of Rishikesh. It is 450 feet long and is situated at a height of 70 feet from the river, Ram Jhula is Just 2 km ahead downstream, at Muni-ki-Roti, is another suspension bridge built later connecting the areas of Shivanand Ashram on the east bank and Swargashram on the west., Muni Ki Roti, Triveni Ghat, After Sightseeing, Back to hotel. return to the room and have a comfortable sleep. Day 2: Rishikesh – Auli-(7th Oct,[protected] Km)
          Today morning after breakfast checkout from hotel and later transfer to Auli, check in hotel and relax for some time. Afterwards, step out and explore the Auli, Lying between the altitude ranges of 2500 m to2050 m, Auli is one of premier Skiing Resort in India. If you do not wish to travel by road, the other option is to take the 3.9 km cable car ride. The longest cable car ride in Asia, it takes you to a scenic Ski resort. On the way, treat your eyes to the mesmerizing views of the surroundings. On arriving, complete the check-in. Later on, you can enjoy Skiing on the slopes of Auli with the assistance of the resort's instructors. The day is going to be an exciting one. move to your room for a quiet sleep. Day 3 : Auli Local Sightseeing-(8th Oct, 2019) (2 Km)
          After a hearty breakfast, You can partake in Skiing at Auli, on a full board basis. Skiing equipment will be made available to you. If you are a beginner, you are going to get full assistance. The ski slopes offer
          a panoramic view of high Himalayan peaks including Nanda Devi, 7818 m. A 500 m long ski-lift and an 800 m long chair-lift connect the upper and lower snow slopes of Auli. You can visit Gurso Bugyal, a picturesque location from where you get to enjoy magnificent views of Trishul Peak, Dron Parvatand Nanda Devi adding on to its beauty is the green surrounding that makes it look more enthralling. Within close vicinity, lies Chattrakund, a pristine lake that is known for its crystal clear blue waters. It is also an ideal picnic spot for those who love nature and its silence. Another important attraction you may visit in Auli is Auli Artificial Lake which is one of the highest man-made lakes in the World. Surrounded by mighty peaks of Himalayas, the lake was developed by government to produce artificial snow. return to the room for a comfortable overnight stay at the hotel. Day 4 : Auli – Dehradun-(9th Oct,[protected] Km)
          After a tasty breakfast, transfer to Dehradun, Check-in at hotel and relax for some time. Afterwards, step out and explore the Dehradun, it is the capital of State Uttarakhand situated on the north - west corner of the state and nestled in the mountain ranges of Himalayas. Dehradun has always been an important place for the Indians as well as for the Britishers when it was ruled by them. You can enjoy beautiful attractions like Sahastradhara, Tapkeshwar Temple, Forest Research Institute, Robbers Cave and Mindrolling Monastery. Relish a delicious dinner, return to the room and get a comfortable overnight sleep at the hotel.
          Day 5 : Dehradun – Mussoorie-(10th Oct, 2019) (34 Km)
          After a scrumptious breakfast today, checkout from hotel and later transfer to mussorie, check in hotel and later you get ready to leave for sightseeing in Mussoorie. The vicinity is a blessing for nature-lovers. Some of the major attractions of Mussoorie are, Kempty Falls (among the largest cascades in the state, the Kempty Falls emerge from the mountains and flows down the plains. From bathing in the shallow waters of the falls to fishing and swimming, there are ample activities for visitors to indulge in. If you don't seek adventure, enjoy a picnic or simply spend a couple of hours listening to sound of gushing waters.), Mussoorie Lake (This Lake has been recently developed for tourists and lies on Dehradun-Mussoorie road. One can enjoy boating as there are many paddle boats available here for taking a round of the lake), Lal Tibba. After enjoying a hearty dinner, overnight stay at the hotel. Day 6 : Mussoorie – Delhi Drop-(11th Oct,[protected] Km)
          Today, after breakfast, check-out from the hotel at Mussoorie and later drop you at Delhi Airport and get started driving towards to your onward journey.
          EXCLUSIONS :-
          ï‚· Camera fees, alcoholic/non-alcoholic beverages, bottled water and starters
          ï‚· Services of the vehicle on leisure days and for sightseeing not included in the itinerary
          ï‚· Entrance fees at all tourist attractions or any activities fees apart from inclusions
          ï‚· Peak Season Charges
          ï‚· Medical and Travel Insurance
          ï‚· All personal expenses, optional tours and extra meals
          ï‚· Anything not mentioned under "Inclusions"
          ï‚· Goods and Services Tax
          NOTES :-
          ï‚· Complimentary services for child below 5 year will be at the hotels only and will be chargeable if any additional service is availed apart from the services offered.
          ï‚· Complimentary child will not be given any additional seat in the vehicle, the guests will have to adjust them in the same vehicle.
          ï‚· AC will not work in hill areas or stopped / parked vehicle
          ï‚· Vehicle will run only till the point it is allowed in a particular destination, if the guest want to travel/visit beyond that point will have to arrange the local transport by him/her self.
          ï‚· If Gala dinner on selected date is mandatory in the hotel opted the same will be directly payable by the guest and will be as per the hotel’s policy.
          ï‚· Offer package cost are valid till 10th Aug 2019 4:00 PM after this regular package cost will be apply.
          PAYMENT POLICY :-
          ï‚· Flight Fare + 25% booking amount of ground package cost to initiate a booking if travel date is more than 30 days from the date of booking.
          ï‚· 75% amount of ground cost (excluding flight cost) after the all confirmation/holding regarding your booking.
          ï‚· Full payment is required before 10 days of the travel date.
          ï‚· If the package is booked within 10 days of travel date 100 % amount of total tour cost after the all confirmation/holding regarding your booking.
          CANCELLATION POLICY :-
          ï‚· More than 30 days of travel date 20% of ground package cost
          ï‚· 30 to 21 days before the travel date 40% of ground package cost
          ï‚· 20 to 15 days before the travel date 60% of ground package cost
          ï‚· 14 to 10 days before the travel date 80% of ground package cost
          ï‚· 10 days before the travel date 100% of ground package cost
          ï‚· Flight cancellation as per airlines policy + service charge + tax.
          ï‚· Cruise cancellation as per cruise policy + service charge + tax.
          ï‚· Visa cost total non refundable once visa processed.
          ï‚· Payment is non refundable if hotels are non refundable.
          TERMS AND CONDITION :-
          ï‚· Rates mentioned above are valid for Indian nationals only until and unless specified along with quotation.
          ï‚· The quotations are given without holding any confirmed reservations either in the airlines, hotels, cruise and transport. Once the quotation is accepted by the guest and advance amount is deposited either in Cheque / cash to process the reservation, the booking is processed at our end. In case we are unable to get the confirmations then the deposited amount shall be refunded to the guest. For the packages which are booked under our Airline Group Packages the airline tickets might be delivered 2 days before the departure of the group.
          ï‚· Base category rooms will be booked in Hotels until and unless specified in the quotation. In case the rooms are not available in selected hotel, rooms shall be booked in similar hotel or higher category rooms where you had to paid the differences.
          ï‚· Any date amendments in the air tickets will be considered as cancellation only and new tickets are issued under new applicable fare at the time of issuance of ticket and cancellation charges are applicable for the cancelled tickets as per airline policy.
          ï‚· Any amendments in the date or itinerary are to be intimated us in writing and amended confirmation depends on the availability of given hotels on requested dates. Cancellation policy shall be applicable in such case.
          ï‚· In a tour package, no refund shall be made for unutilized services. It is on guest’s discretion whether to take service or not.
          ï‚· Please carry your valid Identity proof card (passport in case of International travel) containing your photograph as it is required at the airport and during check in at hotels. Pan card is not a valid identity proof so please don’t carry that with you.
          ï‚· The check in and check-out time of most of the hotels is 02 PM to 12 PM and number of meals including breakfast is always corresponding to the no. of nights booked by the guest. The hotel does not provide breakfast on the day of arrival.
          ï‚· For early check in and late check outs payments are to be settled directly by the guest at the hotel.
          ï‚· Ritual Holidays Pvt Ltd can assist you in processing visa for international travel but can't assure your visa and in case of failure of visa process, the cancellation policy will be applicable and will be charged from client.
          ï‚· In case of International travel, rates may vary based on change of ROE or any other fluctuation in international market or subject to availability.
          For complete terms & conditions, do visit: www.ritualholidays.com
          On accepting this quotation, you accept that you have read the complete package information and agree with booking terms & conditions, payment policy and cancellation policy. You accept the tour package and your payment will consider as acknowledgment that you satisfy with above information.
          In case you feel that your holiday requirement is not being handled adequately and the options provided are not as desired please write to us at [protected]@ritualholidays.com, [protected]@ritualholidays.com or Call Us Mr. Ajay Tiwari (+91-[protected]) | Mr. Madan Mohan (+91-[protected]) Thanks & Warm Regards Name : Krishnendu | Mobile : +91-[protected] | Email : [protected]@ritualholidays.com Office: 41 A, 3rd floor, Syed Amir Ali Avenue, Near Quest Mall, Kolkata - 700019 Phone: +[protected], [protected] Email: [protected]@ritualholidays.com, [protected]@ritualholidays.com Website: www.ritualholidays.com | Follow us on: Facebook | Twitter | Google Branch: Delhi, Ahmedabad, Kolkata, Chennai, Srinagar, Jaipur, Port Blair and Cochin
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            Piyush Hotani
            Mar 28, 2019
            Report
            Copy

            One of the worst experience i have ever had in my lifetime. If the option allows me for a negative start i will definitely give a minus 100 to the tour. There were no service provided and the operator didn't care for anything other than the money which they received before the tour in advance. Even after paying a hefty amount in advance the customer has to arrange by themselves for basic things like transport leave other services apart. The cabs when committed to be ac are given without ac. The staff is extremely rude and inefficient, especially rohit - the tour operator this guys has no way and sense of talking to the customer and he misbehaved in the extreme way and also is the most inefficient guy in the overall trio because he couldn't even arrange for cab which was least expected out of him and pooja - she talks all sweet before the payment for the package but after that she takes no interest in making sure basics of the customer are met and when asked she is irresponsive and says "do whatever you want" and takes no effort in helping the customer. It felt company has no experience in organising trips and tours ever. Highly highly highly disappointed and cheated customer and will make sure people in my network are aware about this and never get into such un-ethical and blunder travel agents.
            Ritual Holidays customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Samrat Guhathakurta
              from Kolkata, West Bengal
              Mar 15, 2019
              Report
              Copy

              Address: Flat-102, 30/23 MOTILAL MULLICK LANE, KOLKATA-7000, 700035

              The worst ever tour operating company i had ever seen in my life of 45 years. I used to tour every year with my family and relatives but never experienced such a worst service from any touring company. From the very first day they had started their misbehaviour. The driver was instructed in such a way that even he has not started moving the vehicle unless we paid the balance amount after our fist day tour we proceeded to mussoorie and reached in the evening at our hotel. Next day we started our tour but such a. Tour operator that in evry location they ignored a special place of attraction in the itenary. While negotiation i had informed some key places but they had ignored some places which i also overlooked the itenary and trusted on our conversations.in mussoorie trip after visiting mussoorie lake when we started suddenly the vehicle had a major breakdown and were unable to took our lunch and returned back to hotel via a local bus. Next day we travelled to haridwar. We couldn't complete our tour on that date and requested for laxman jhula visit to the tour co-ordinator for next day, after lot of requests he agreed to do so. Then next day we started our tour to agra after visiting laxman jhula. On our way suddenly on of the back tyre busted at around 1 45 pm near muzzaffarpur. After changing with the stepni we again started at around 2.25 pm and after taking our lunch again we started for agra. Suddenly at around 8.25 pm again another back tyre got busted and panic all around us as ut is a remote dark area and we along with two senior citizens and my 7 year old sona and six ladies all were stranded their for around almost 5 and half hour. And everytime i enquired from the transporter and tour co-ordinator mr. Naresh they misbehaved with us and lied everytime i called them to know what is the status of replacing the tyre. Even the police patrolling in yamuna express way got irritated and lastly called the owner of the tempo traveller. And we didn't even had water and any food till then and everyone o[censored]s got panicky about such a situation. I requested to the tour operator to arrange a transit vehicle from agra which will be easiest and shorter time taking matter but mr. Naresh just googled us saying that tyre carrying from delhi will took same time in comparison to alternate vehicle to be arranged from agra. My booking for agra hotel orchid is for 12th and 13th mar 19, but we reached agra hotel on 13th mar at 3.15 am after repairing of the tyre, but no compensation being made for loss of one day booking. And the bitter experience we had in our last day. As i had informed several times to mr naresh that we will come back to dekhi early morning and will stay for few hours in our relatives place and will catch our trading the evening they agree that time but suddenly after dropping ti our relatives place i received a call within a hour from the transportr owner that we have to immediately release the vehicle, i requested mr naresh about the incident and again he lied and started screaming. The tour company is just below par company and only interested in fooling their customers and grabbing money and no proper facilities are being provided. I have all the proofs of the incident. And request everyone not to opt this tour company for any tour otherwise will face this type of bitter experience as faced by myself today. They behave quite cordially while u start ur booking but in between the tour they show what they are capable of.in hindi their is a quotation delhi ka laddu jo ekbar khayega pastayega, it's appropriatephrase applicable for this company and its employees. I request everyone to go through this review amar plan before planning your with this company.
              Ritual Holidays customer support has been notified about the posted complaint.
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                T
                TheLoopy52
                from Mumbai, Maharashtra
                Mar 10, 2019
                Report
                Copy

                Address: 400094

                I planned a trip to Gujrat with this travels and my experience has been horrible. Their staff member - Jyoti and their senior members took the advance of Rs. 10000 and confirmed booking for total Rs. 23600 and called next day to ask more money because drivers weren't available.
                I paid more money and the package was rebook to Rs. 25000 later. I received the email with Rs. 25000 and i boarded the train for Gujrat. On 2nd day of my travel the driver asking me more money and revised package of Rs.26200 as the additional GSt charges which was nowhere mentioned in the email.
                Their member-Jyoti told that GST charges are understood by itself and we didn't inform you about that and wasn't mentioned. When i refused to pay the GST amount the driver said i cant take you ahead of this journey and hence because i was with my mom and in an unknown city i had to pay him the extra amount and finish the trip.
                This was a very pathetic, foolish and cheater behaviour by them. They are literally cheating the clients by revising money everytime.

                Peoples please Dont consider this Ritual tours and travel holidays.. They are literally cheaters..
                Ritual Holidays customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  V.Vishwanathan
                  from Delhi, Delhi
                  Feb 13, 2019
                  Report
                  Copy

                  duping me of rs 6500 through misinformation.

                  Address: 110070

                  I am a Deputy Secretary in MHA going on LTC to Bhubaneshwar. I registered in various tours and travels as a single adult wanting quotes from them for a 8 nights and 9 days package to orissa. Ritual Holidays representative on calling was told by me clearly that only I would be going to Bhubaneshwar and that I had already booked Flight from Delhi on 2nd March 2019 starting at 11 AM and coming back to Delhi on 9th March by 9.50 AM Flight.br...
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy
                  U
                  Umamaheshwar Maddikunta
                  from Mumbai, Maharashtra
                  Jan 1, 2019
                  Report
                  Copy

                  Website: www.ritualholidays.com

                  We had a horrible experience with ritual holidays. Even after charging us more than one lakh+, they made bad planning of our 5 days trip, booked substandard hotels at mandya (Hotel om palace), dwaraka (Hotel gopal) and far away hotel bookings, lack of basic amenities (Water and hot water), breakfast not available for few o[censored]s in hotel gopal at dwaraka, sales people lacking knowledge on ground level realities on distance between locations, not sharing 5 days tour plan to driver in advance, taking 75% of package amount in advance without providing final confirmation of hotels well in advance, sharing driver details on the last day leaving no scope for us to re-plan the tour based on ground realities. Driver got conflicting directions from multiple sources from ritual holidays created confusion and delayed our travel.
                  We could not get what we promised and finally we end up our tour without visiting diu though which is part of our tour plan.
                  Sales people located at delhi and never respond to our concerns in time, we tried chasing pallav, jyothi (Who made our bookings) and not accessible for us to address our concerns. Local guys in ritual holidays do not have any authority to address our issues.
                  Be careful before choosing ritual holidays if you are travelling with elders and kids as we had to make late night travels by roads and reached hotels either mid night or early mornings spending sleep less nights and using hotels only for couple of hours.
                  We regret for having trusted ritual holidays for our gujarat trip.
                  Ritual Holidays customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    devkagarwal
                    from Delhi, Delhi
                    Dec 11, 2018
                    Report
                    Copy

                    Address: New Delhi, Delhi

                    We booked gujarat tour with ritual holidays. The hotels booked by ritual holidays were of very low standard against their promise of deluxe rooms without the basis facilities of tea making in the all hotels and there was no hot water in shower in hotel in somnath the location of hotels was pathetic. The average room rate for hotels was rs[protected] on various sites which clearly indicates level of hotels.in bhuj the room was so small that suitcases could not be opened. We paid extra to get bigger room.in gir the hotel was located in a village which was 15km away from gir. We did not stay there but booked ourselves in amidhara resorts, gir and paid rs 4800/- from our pocket. Ritual holidays charged us exorbitantly by promising good hotels but looted by providing filthy hotels. Several attempts to contact failed. We even sent them pics of location of hotel on whatsapp but they did not respond as we had already paid full amount.
                    Ritual holidays have no concern about customer complaint. They made easy rs 25000/- out of rs 69000/- paid by us by providing hotels not worth living.
                    Ritual Holidays customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Shweta Chandaliya
                      from Nashik, Maharashtra
                      Nov 11, 2018
                      Report
                      Copy

                      Address: New Delhi, Delhi, 411045
                      Website: www.ritualholidays.com

                      They pressurize you to transfer the money so that they can book hotels for you and don't actually book the hotels. They will also send you hotel vouchers without booking it and confirming from hotel.

                      It was decided that out of 63k, 14k we will give to driver by cash on last day of the trip but after we reach rajasthan to start our first day of the trip, they asked us to give the money to driver else they will not take you further. The driver actually did not come.

                      They are least concerned about their services, they are just looting passengers in different places where tourist can't do much.

                      They had provided hotels with map plan but in rajasthan which is knows for good food, we did not get good food as there were some boys from nepal cooking for us. We paid for map and still we had to have dinner in other restaurants.

                      I had read their bad reviews before booking the trip, but 4 persons[balvinder, naresh, madan, bhagat] from ritual assured me that please give us a chance, we won't let you down, and after we actually started the trip, they did not even cared to pick up the call.

                      After i called hotel to check if our booking is confirmed, then guy from ritual said sorry mam, we will do your booking in another hotel. Very worse situation.

                      Instead, of we enjoying out trip, we had to talk to these guys again and again.

                      If you are travelling with kids, elders never ever go with them. Their policies are not at all in favor of tourists. Instead, please book your tours on your own. I rajasthan you don't need pre-booking as well. You will get hotels and car services easily even in pick season.
                      Ritual Holidays customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        B
                        babita sengupta
                        from Mumbai, Maharashtra
                        Jul 30, 2018
                        Report
                        Copy

                        Address: New Delhi, Delhi, 110008
                        Website: www.ritualholidays.com

                        I had booked a package for mount abu and udaipur.

                        Hotels were given in the itinerary so we had checked those hotels and found good so lastly prepare to do advance booking to confirm our package.

                        I confirmed with mr. Sourodip roy, who was in touch with me for making advance, that i want the hotel mentioned by me.
                        He also confirmed and told that make payment, we will confirm.
                        But the day i made advance payment of rs.5000/-, at the evening i received a confirmation of another hotel, where the date too was mention wrong.

                        I spoke to him that i had not ask for the given hotel. He refused me saying that the hotel is has some issue and is not available.

                        Prior making advance payment, he did not tell anything.

                        When i told i am cancelling my booking as no more i can trust you, refund my money, he has stop talking to me.

                        They are fraud travels
                        Ritual Holidays customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          Nvshinde
                          from Pune, Maharashtra
                          Jun 9, 2018
                          Report
                          Copy

                          If any group want to book a holiday plan at any locations please please and please don't book ritual holidays

                          Absolutely worst service, everytime they makes a false commitments.

                          Me and my family was at bangalore-ooty-mysore in last month by ritual holidays.

                          When we reach at airport first the driver ask us about money for disel, when we reach at hotel then they also ask us for money... When we are trying to contact ritual holidays then told us to give money to everyone and we will reduce ur money from ur total package... But still we won't received any refund from them

                          Worst trip ever experienced in my life!!!
                          !!! Totally disappointed!!!
                          Ritual Holidays customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            Kshinde
                            from Tumkur, Karnataka
                            May 28, 2018
                            Report
                            Copy

                            Website: www.ritualhollidays.com

                            Arrangment is totally worst... Not provide gud knowledge driver... At every place we pay money... Money got wasted. Do not please do not book here.. We family suffer alot and not enjoyed trip. Our most half time is waste in searching the place.. Cheapest servuce i ever receive. Do not trust this travelling ritual holidays service.. They provide bad service. Worst worst worst!!!
                            Ritual Holidays customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              N
                              Nishanthi Sri
                              from Chennai, Tamil Nadu
                              May 4, 2018
                              Report
                              Copy

                              I would like to rate it as 0 star or even worst
                              They are frauds

                              We 6 members hv planned to go to dubai on

                              25th jan 2017 flight tickets were booked by you ...

                              Later v spoke to you over call before paying the amount you told u ll give us a 3 star hotel..

                              The next day v paid d amount you say u already hv sent d mail and want 20k extra to proceed further

                              Do u think v here r STUPIDS you should hv told this b4 taking our money in hand..u now give us a 2star hotel wit higher price..

                              U fraud company said u already mailed us..

                              GREAT ESCAPING...

                              BUT i hv the voice recording of what i spoke to MR.ANSUAL... he told he ll gv us d 3 stat hotel

                              Wit same price

                              In this condition how can v proceed further wit u...

                              Don't make us raise a consumer complaint against u..

                              B genuine to people...

                              Else that FRAUD amount won't stay long wit u...

                              Also consider goodwill of people

                              Payment made Your SB A/c **********13419 is debited by Rs. 202014 on[protected] by RTGS.Benf:RITUAL HOLIDAYS PVT LTD UTR:UBINH[protected].

                              Give us back the amount of hotel

                              U told u ll give us 27k as refund

                              Do u want us to stay in platform for booking wit you..

                              How ll 27k b sufficient for 4 night 3 rooms

                              Give us d entire amont apart from VISA AND AIR FARE
                              Latter when v wnet ther they also cut down few places
                              Ritual Holidays customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                D
                                dhanbalaji
                                from Mumbai, Maharashtra
                                Apr 3, 2018
                                Report
                                Copy

                                The ritual employees are all liars. They take advance full payment and do not provide facility as per deal or package. I booked a package for somnath and dwarka, in the package they mentioned after reaching somnath, we will be checkin to the hotel, even i got for last payment to be provided, that time only they provided that checkin time is at 12 pm, so i called and asked why it is like that, ritual employees giving stories., and informed that we will get the refreshment room in the morning.
                                When we reached hotel shubh suvidha, hotel employee (Only one employee he was like gonda) is very rude and said, we don’t know about any thing check with ritual guys …and room will be available only at 12 pm ….. And another hotel gopal in dwarka, which was horrible waste hotel, no proper bathroom and clean bed, it is total waste of our time to stay in that hotel and also hotel employee are very rude, they done have restaurant and asked ask to take a walk for breakfast that too only available from 8 am not before that, when we reached restaurant, they don’t have any option apart from allu roti, that too they gave us at 8.30 am.

                                I will suggest not to book any package from ritual travel, if you don’t have option check everything and then do the payment.
                                Ritual Holidays customer support has been notified about the posted complaint.
                                Do not book any holidays with this company.They are cheaters.First they will talk nicely with you.But once you start negotiating with them you get the real picture. Be very careful with the lady called Gunjan Swain. She is a real [censored]. She will argue with you for no reason.Just stay away from them.
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  ma384
                                  from Panaji, Goa
                                  Mar 15, 2018
                                  Report
                                  Copy

                                  Address: New Delhi, Delhi, 110008

                                  The ritual employees are all liars. They take advance full payment and do not provide facility as per deal or package. I booked a package for goa.in their package they did not mention about vehicle for sightseeing and when i ask verbally they told me u will be provided a private cab for sightseeing but reaching at goa they provide a sharing bus for sightseeing. And when i call them from goa they all said that our package for goa is based on sharing bus only.
                                  So never ever book on ritual holidays. All liars in rituals
                                  Ritual Holidays customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Aparup_Das
                                    from Bengaluru, Karnataka
                                    Feb 1, 2018
                                    Report
                                    Copy

                                    Address: 110008
                                    Website: www.ritualholidays.com

                                    I would like to bring this to everyone's notice on how poor swindlers these agents of the Company: Ritual Holidays are. They ritually steal and cheat money from innocent clients. You would be rest assured that they are well trained in swindling money from you in the name of service, you should only pursue them if you do not value your money, time and your respect.

                                    Their website as on the 1st of Feb, 2018 :
                                    http://www.ritualholidays.com/

                                    "Whatever points they provide in your itinerary are subject to change, and if you so much as ask them for an explanation, they would insult you in return,

                                    Technically, as on the Feb2018, if you feel to get a package of GOA, for 3 days in a 1Star Resort, with No Facilities, you would have to shell out a lakh of rupees. By the way, you would initially be promised of a package covering nearly entire North and South Goa, in a dedicated Vehicle, which you would then not get.
                                    If we had even the slightest honesty as a country of people, we would have immediately shut these people down, but sadly they continue to cheat more people.
                                    Ritual Holidays customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Sagar Lohar
                                      from Pune, Maharashtra
                                      Nov 26, 2017
                                      Report
                                      Copy

                                      Address: Pune, Maharashtra, 411018

                                      We booked a goa trip 4 days and 5 nights. We were assured 2 days sightseeing and 3rd day additional cruise trip. We're surprised to know that our package was for one day sightseeing and that to by public transport. After making several calls the sales guy gaurav das said this was not in the package i had the email he sent which clearly says 3 days sightseeing. Didn't want to spoil my trip. I managed on my own. I would highly recommend not to use ritual holiday don't even try
                                      Ritual Holidays customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit