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Paras Holidays Complaints & Reviews

www.parasholidays.in
1.8
Updated: Jul 31, 2021
Complaints 20
Resolved
7
Unresolved
13
So far, so good. Paras Holidays is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Paras Holidays will keep up the work and continue to help more customers with their concerns even better 🤝
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Paras Holidays reviews & complaints(20)

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S
Sudarshan Goel
Jul 31, 2021
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Refund of Visa Fee charged last year

Hello Team,

We, Sudarshan and Chanchal Goel, was planning to go for EU tour prior to COVID hit us. As you are acutely aware, given the current COVID-19 situation and guidance by our Honorable Prime Minister, Mr. Narendra Modi for the lockdown, we envision that travel for elderly above 70 years isnot recommended. This coupled with our age (73 and 71), and co-morbid conditions, puts us in high risk category. Given the situation,...
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Soumya Shrivastava
from Mumbai, Maharashtra
May 30, 2019
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asking for extra money

Address: Paras holidays, Karol bagh road, New Delhi, Delhi, 110005

I have booked a europe trip with paras holidays for 15 june. I wanted it from ex mumbai. They have asked for rs. 6000 per person extra if i want the trip ex mumbai. I was ready to pay 6000 per person extra. But now one of you co-ordinator named "kiran" is asking me for 11000rs. Per person. I am not at all in a position to pay 5000 rs. Extra. Kindly help me with the situation...
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Kuldeepjain23
from Mumbai, Maharashtra
May 29, 2019
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not at all proper response after receiving money

Address: 321 golden plaza building, Gurudwara road, Karol bagh, new delhi, New Delhi, Delhi

We have enquired about european trip for the month of june and we have paid the token advance after receiving advance they r not at all responsibility properly, i had a talk with mrs preeti we were having a conversation, after she said to talk with mrs. Kiran and after that she said to talk with supreet we r not able to understand whom we have to talk, we need to talk with m. D as i have paid amount to them, whomever going to book be careful...
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P
Pooja Sapra
from Noida, Uttar Pradesh
Jun 22, 2018
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scam

Address: Ghaziabad, Uttar Pradesh, 201002
Website: Paras Holidays Pvt Ltd (hereinafter referred as "Paras"), 312-322, Gold Plaza Building, Gu

We had taken Europe package from you for 2nd June departure at your terms and payments as per your requirement only, we had fullfiled 100% as per your terms and we need only best quality service and tour manager but the things are just opposite WE HAD A HORRIBLE AND PATHETIC EXPERIENCE WITH PARAS

We were into a big trouble due to by extremely bad service provided by you regarding the third class Airlines Alitalia given to us...
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Pooja Sapra
from Noida, Uttar Pradesh
Jun 15, 2018
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unethical behaviour, lies, scam, not helping after taking money

Address: Ghaziabad, Uttar Pradesh, 201002

We had taken europe package from you for 2nd june 2018 departure at your terms and payments as per your requirement only, we had fullfiled 100% as per your terms and we need only best quality service and tour manager.

We were into a big trouble due to by extremely bad service provided by you regarding the third class airlines alitalia given to us may be due to very cheap rates where our all luggages were misplaced and no help...
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B
BinitaMajumdar
Apr 16, 2018
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fraud company

Address: 110001

I was hired by this fraud company on 26 dec 2017 and i was interviewed by mr swapneel who was the branch manager at connaught place. At the time of the interview, i had clearly mentioned that i have a background in operations, not for sales. They lied to me and hired in their operations department. Later after joining, when i was given the responsibilities of sales not of operations, raised this matter to swapneel and still he lied to me...
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D
Dtbt
from Kanpur, Uttar Pradesh
Aug 30, 2017
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paras holidays scam! stay away

Address: 208005

Sapna jain the ceo of paras holidays is the biggest fraudster.
I was overcharged for airlines 10, 000 per person and we were 2 people. i went to airline office to get to know the paid price and it differ from the price these guys provided. they even did fraud and tampered with prices and changed fixed tax rates
when i told them they agreed to refund the 20, 000 but its been almost 2 years they are not replying to me now
kindly...
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T
tlsharma
from Dehra Dun, Uttarakhand
Jun 13, 2017
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Poor service and cheating

Address: New Delhi, Delhi

Never go with paras holidays unless you are prepared to regret later

(I lodged the complaint on their website on 29th may 2017 and later sent by email. Even after a reminder, there is no response. So, it is clear they don't care after they have got the money)
I, along with my family, have just returned from our switzerland tour of 8 days which, unfortunately, i was trapped into entrusting to the manager in charge of...
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Nimisha Dua
from Dehra Dun, Uttarakhand
Aug 5, 2016
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Horrible customer service

Address: New Delhi, Delhi
Website: Parasholidays.org

Horrible experience with ms Preeti from karlo bagh office. We were booking a trip for 8 people to Europe, and suddenly she has disappeared- not taking calls etc. It's okay if she couldn't have made the trip, but not taking calls is so unprofessional. We were trying paras for the first time. And we are so so so disappointed. She wasted so much of our time and we couldn't book with any other agencies also. She made false promises and when unable...
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drashish khandelwal
Dec 28, 2015
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Very bad ..plz dont book any tour

Address: New Delhi, Delhi

I booked the package in November. Paid high amount for side scene and hotel.they suggested me hotel and booked but after i reached there omg there is nothing like what they said ..very poor food .very poor service in hotel facilities are paid.beware of asst manager ashima khan and her assistant aparazita.i called them but they said we cant help.specially side scene company are fake .mr anurag mr saif .. both companies are only for cheat the...
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R
Rrajatswati
from Etawah, Uttar Pradesh
Dec 21, 2015
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False promises and worst management

Address: New Delhi, Delhi, 110070

I planned my trip with Paras holidays which was the worst decision of my honeymoon planning. ..the moment we stepped in Singapore. ..no taxi came to pick us up at Airport though t was a pvt transfer...it was just the beginning...we went to d cruise booked by Paras ppl n were shocked to c two single far set beds arranged in our room...in addition 300$ per person was told to us as complimentary coupon at cruise. ...which turned out to b only...
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J
jatinmadan
from Lawar Khas, Uttar Pradesh
Jun 18, 2015
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Illegal/Irregular practices+Misleading information!

Address: New Delhi, Delhi

I along with my family (Total 4 persons) just returned on 13th June, 2015 after undertaking an 11day/10night European Tour organised by Paras Holidays Pvt Ltd (hereinafter referred as "Paras"), 312-322, Gold Plaza Building, Gurudwara Road, Karol Bagh, New Delhi 110005. Right from start to end, this was a tour full of misery for us due to deceit and false commitments by Paras. On my return, I even tried many times to speak to Ms Kiran and...
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agarwal girish
from Ghaziabad, Uttar Pradesh
Jun 3, 2015
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increasing airfare in group departure prior to 6 days of travelling date 9june 15

Address: New Delhi, Delhi

Dear sir As per verbal discussion held with Khusboo mam (marketin staff). that there will be no increment in tour cost except the rate of euro taken 67 at the time of booking ..she told before applying for visa she will issue the tickets as soon as u give advance. Accordingly I gave advance of Rs 80000 vide receipt nos 10 dt17.04.15.in the name girish agarwal Next payment was made as demanded by company on dt 06.05.15 vide Receipt...
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R
r k ajin
from New Delhi, Delhi
Jun 6, 2014
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Resolved

Booking amount not refunded

Address: New Delhi, Delhi

Booked a tour for us and given advance deposite.Later on company say group is cancelled. So asked them to refund the booking amount.
But now almost one month passed only lower staff takes a call and nver revert.
Situation is very bad .Company is not trust worthy or professional in any way.
I do have all the documents and message of staff of the company....
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T
tanvi1510
from Delhi, Delhi
Jun 12, 2013
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Frauds

Such horrible and illiterate group of fraud people. The company functions only for money and provide third-grade service. The customers are treated like and I would never suggest anyone in this world to get associated with or book a travel trip with this horrible company. ALL of the above negative feed-backs are absolutely true and the positive ones are just given by a bunch of fake people belonging to the company. It's the worst ever...
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K
kulachandra singh
from Agra, Uttar Pradesh
Apr 16, 2012
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Paras holidays

2012 i have tried to book a internal holidays - europe tour for my family of 6 person with paras holiday. They have taken an advance of 1,20,000/- 20 % of the cost which says - non refundable if visa is refused. When i came to know that the company has very poor service i tried to get all my documents including the passport. They never pick up the phone. If they do no one is the concrern higher authority over their. I ask one of the staff...
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M
manmgood
from Mumbai, Maharashtra
Aug 21, 2011
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Sham Company

Address: Delhi

This company is a sham and has been duping people since many years. We booked a tour package to europe for june 2011 and the company till the last date did not confirm our visa arrival. When we reached their office on the departure date they told us that our visa's has been rejected. When we asked for refund after deduction of visa expenses the company straightway refused. Till date Ms Surbhi does'nt pick our cell phones neither...
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T
Tirlochan Kaur
from Delhi, Delhi
Apr 14, 2010
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fake company

Address: South Delhi, Delhi

Please don't buy anything from this company this company is only good when you are giving money after getting the money they will not care for you ....they are handled by very unprofessional team and their owner is very rude....and unprofessional .....
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N
nikhilsharma
from Delhi, Delhi
Oct 7, 2009
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very very very poor service

Dear all

Please don't buy anything from paras holidays this is totally a fake company with false commitments .The incident is same like mentioned already.I bought a package for dubai from them.But their was no co ordination from them at all when i reached at the airport.when i called the local dubai number given by them they said there is no such prior information and also said i have to now manage to my hotel by myself...
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T
Tarun malhotra
from Lucknow, Uttar Pradesh
Sep 10, 2009
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Resolved

poor service

I saw newspaper advertisement of paras holidays pvt ltd. and decided to call them to enquire about a holiday package.

A lady picked my call and connected me to their europe department .after talking to them for two days and also complete follow up they sold me package for 90,000 rupees which was high from market standards
But when i asked them about it they said its the quality package they are giving .But when i went...
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