Ritual Holidays — False commitment and fraud

Address:	New Delhi, Delhi, 110008
Website:	www.ritualholidays.com/customer-care/contact-us.php

Ritual holiday - they are 100% thieves, fraud, please do not believe them at any cost even if they give you package for free. i would like to share my experience.
I had booked gujrat trip with them for 6 night 7 days for 24 packs with 12 adult and 12 kids. we selected 3 star hotels and luxary bus 2*2 27 seated and they promised to provide the same and sent the pictures also. but when i made the payment for booking amount these fraud executives named, pallav/rajput/avinash/madan ([protected]/[protected]/[protected]/[protected]) they all cheated on us and did not even listen to customer issues they are only cheating to get the money from you and will provide you third class bus and 3rd classs hotels, they are even blacklisted from multiple hotels for not making the payments. during our entire trip we were never approached by them and when we reached all booked hotels they said they have not received any payment from ritual holidays so they cant not even provide rooms. when we tried to call to these frauds they said they are on vacation please contact office on working days.

They gave us 3 options for hotels and promised to give first optionas priority and when payment was made they booked in 3rd class hotel saying other options were full, when i checked with hotel they said due to off season it is total empty just to save and exploite customers they booked hotels at low price they should be sent behind bars.