Rns Motors — poor customer handling

Address:

Bangalore, Karnataka

Dear sir,
Kind attn : sunil r shetty

I have left you the message.
However i have kept my ciaz ka05mt 7687 for servicing on 15.05.18. Before taking to service the charge claimed was different and after service charge was different. To rectify this i had to give my phone call recording and later charged properly.
However after completing the service, my car was used for personal usage by rns employee with my fuel and i came to know when toll bill was charged as i have installed fastag on my vehicle.
The car handling, service and maintaince is very poor.
My complaint is without information vehicle was used for personal by rns motors employee at my expense of toll and fuel. For this i have been charged for pickup and drop. When i call the executive mr mahesh, i get a word sorry.

Is it the way of handling customer vehicle?
What if some crime is committed using my vehicle?
During election time now what if my car is misused?
What if some mishap happen?
What is the use of service and cleaning when vehicle comes in used rugged condition?
How can we trust service anymore?

I want answer, justification and suitable solution. This matter i[censored]nanswered will be taken to court for action for misusing customer property by rns motors

Sukesh j shetty
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