Rns Motors — rns motor manager says "we are here to earn money, not to give your better car service"

Address:

#92, 1st floor, Dr. Rajkumar Road, BTS Layout, Arekere, Bangalore

Given car service for side door repair on 05/01/2020. They took almost a month to repair and give me. Finally they called me to deliver my car on 24/01/2020. While delivering the car, they told me, to replace battery and as per maintance point of view(as My car also 4 years old), I told them to replace battery as well.

Over all charges they billed was : 45147 (in words: forty five thousand one hundredan forty seven rupees).

I was driving my car on regular basis. even on covid 19 period time, I was keep running my car for 30mins for every 3 to 4 days(Maintance purpose).

On 4th I had been to Shivaji Nagar to drop my father in law and came back home(Arakere, BTS layout). Went in side house and Suddenly i remember my wallet which was kept inside the car, then later I was trying to unlock my car. Then my car was not responding. Then I manually unlocked and even I tried to start my car, the car whole setup was not booting. Then I remember, due to battery there is problem. Due to covid19 crisis, I didn't call for service.

On 12 May I called RNS motors service and explained what was happened. I also suggest to come with Battery jumpers and Battery. They came after 3 hours span of time. They came and connected jumper from their car to my car and car is started. They asked me to pay 650 rupees. Then I showen my battery warrenty card, but they din't accept and argument started. Finally they called his manager and they give me phone to talk with their manager. I was trying to explain all the things happen as I replaced battery 3 months back itself and I paid 45, 147 rupees. Manager is saying we are here to make money and not to give you better service. I felt bad as I made all the service with them and I paid almost one lakh within this following year.I asked to get replace the battery and I will pay it. Even for that also they refused.

These people are only money mind people and they don't bother about
customer what is saying.
kindly revert and do the needfull.

Thanking you,

Lakshmaiah GR
Contact No : [protected]
Email : [protected]@gmail.com
Veh No : KA-01-MP-4002