Rns Motors — True value purchase vehicle

Address:	RNS motors gurguntyapalya
Website:	RNS motors

Hi Team,

We have purchased a pre-owned Maruti Suzuki Ritz car (KA02MK3393)a month back from RNS motors Goregontepalya.
From the time we purchased this car, we are facing the issue of "Engine Hesitation during Acceleration or low power during Accelerate the vehicle" and we have raised this issue with RNS several times however they claim there is no issue in the vehicle which is not true.

We get the constant engine check light in dashboard and we see issue in vehicle performance.

In this one month, thrice we have taken the vehicle to the service center to resolve this issue, but we are not at all satisfied with their service and explanation provided. Please take is complaint on a serious note and kindly resolve the issue.

Please find the below job card for your reference.

Please also refer the link below which the technical guy has neatly explained the issue and the reason for the same.

https://youtu.be/UHrEGfTXDqA

They claim that they have serviced the vehicle with their expert technishion however the guy in the above link has explained it clearly what might be the problem.

We request your urgent attention. Many thanks!!

Job card # JC20021889.
Job card # JC20011742
Job card # JC20021066