Roca India / Parryware — king / queen commode flush failure within a year

Address:	521139
Website:	parryware sanitary products

We have constructed a new house during 2017. Purchased all the bathroom fittings at a very high cost from the dealer of parryware. He assured prompt service.

We find that i have to lift a bucket of water and pour to flush.

Most probably, the amount of force that flushing system must be increased.

I have found this problem in some of our company guest houses also. Requested the dealer (From whom we bought these items at "one town" vijayawada) to raise this complaint with the company to look into the design. The seller flatly refused to raise with the manufacturer.
We would request you to get this attended by your local service rep. Let your service person reach us by mail [protected]@gmail.com. I have complained to customer care number [protected] and gave our address. We don't have the copy of the purchase order/invoice as the seller has accepted only cash payments.