[Resolved]  Rocking Deals — Lenovo k3 note mobile

Address:413001

Resp sir,
I have been in contact with ebay, frequently sending emails, with images required for the investigation/ but there is no favourable action taken
I therefore earnestly requesting you, to look in to matter resolving at the earliest. Please help me.
Regards,
Sanjay c. Polke
Mob: [protected]
Subject: paisapay id: [protected] sr# 1-[protected]
Escalation id:-058220
This is with regards to the escalation id:-058220, raised by you (Details below):
- paisapay id: [protected]
- seller id: rockingdeals-technix
- item name: lenovo k3 note (Black 16gb) 6 months manufacturer warranty
- reason of escalation : part of order missing
+3 photos
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Aug 12, 2016
Complaint marked as Resolved 
NO CHANGE, NOT RESOLVED Resp. sir, Reference number slr/0516/12, receipt no. slr/2016/4713 record no. 13151. bill no. 41605274686. There is no either favorable action or reply against my issue. Yet no resolution. Please help me sir.. Thanking you Regards Sanjay polke mob: 9665117203 4, sagar apts, damani ngr, solapur 413001
Rocking Deals customer support has been notified about the posted complaint.
Jul 25, 2016
Updated by sanjucpolke
NO CHANGE, Not yet resolved

There is no either favorable action or reply against my issue. Yet no resolution.
Please help me sir..
Thanking you
Regards
Sanjay polke mob: [protected]
4, sagar apts, damani ngr, solapur 413001
Aug 31, 2016
Updated by sanjucpolke
Resp Sir,
In response to ebay customer help, i have received the following message:
Buyer claim request rejected by the eBay SR# 1-[protected]
From: customerhelp_in <[protected]@ebay.com> on Mon, 29 Aug 2016 15:11:27 Add to address book
To: You | See Details
eBay
Buyer claim request rejected by the eBay SR# 1-[protected]

Hello Sanjay,


As per our telephonic conversation on 29/8/2016


This is with regards to escalation No. <061151> and PaisaPay id : <[protected]>.

We have found that your escalation is not eligible as per the eBay policy so we are closing it from our end.

Thanks for your patience and co operation

Regards,

Service Recovery Team



[THREAD ID: 1-[protected]]

eBay Document ID: [protected]

Please notice it and take right decision to satisfy me at the earliest.
Hope u will help me.
Thanking you
Regards
Sanjay polke mob: [protected]
4, sagar apts, damani ngr, solapur 413001
Sep 30, 2016
Updated by sanjucpolke
The courier company Aramex had to convey all the messages and regarding information to Ebay. In response to my email, they replied as:
Re: Lenova K3 Note Parcel ** [protected]**
From: MohammedNadeem Shah <MohammedNadeem.[protected]@aramex.com> forwarded on Thu, 29 Sep 2016 12:14:04 Add to address bookTo: You & 1 other | See Details

Dear Customer,

Thank you for your reply.
As information received from our team you need to co-ordinate with ebay from our side case is closed.
At Aramex, we are here to serve you.

Regards,
Mohammed Nadeem Shah
Customer Sevice Executive-KYC

Aramex India Pvt. Ltd., India Regional Office

Tel: +[protected] Extn :- 1948, Fax: +[protected]
www.aramex.com
http://twitter.com/aramex

www.shopandship.com
Complaint comments 

Comments

Dear sanjucpolke,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay
Dear Sir,
Thanks for your reply, and the efforts you are taking. But there is no reply from the insellerverification team, I dont know why the proper investigation is not carried out, though the required images being provided.
Please confirm.
Regards
Sanjay C. Polke
Mob: [protected]
emailid: [protected]@rediffmail.com
Resp Sir,
Yet not received favourable reply. Please confirm the same.
Regards
Sanjay C. Polke
Mob: [protected]
emailid: [protected]@rediffmail.com
Resp Sir,
Yet not received favourable reply. Please confirm the same.
Regards
Sanjay C. Polke
Mob: [protected]
emailid: [protected]@rediffmail.com
Complaint marked NOT Resolved

Sanjay C. Polke
Mob: [protected]
emailid: [protected]@rediffmail.com
Resp Sir,
Yet not received favourable reply. Please help me & confirm the same.
Regards
Sanjay C. Polke
Mob: [protected]
emailid: [protected]@rediffmail.com
13/09/2016
[protected]
I am order silver one but i got graey one. and also mobile phone is automatically running like volume adjust and apps downloading. small fractures on the mobile.

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