[Resolved] Royal Enfield — 2021 BS6 Himalayan stalling in middle of road and not starting | |
Respected sir/madam My name is Muhammed Wafi and I am writing this email to express my disappointment with your product. I got my Himalayan on 19th March and covered 1250 KM. My bike is faulty and I am highly disappointed. Since the first day itself, the bike was turning off in lover rpms and in middle of heavy traffic. I didn’t gave it much concern as it is a new bike and will get heated. But after my first service, the issue became worse than my expectations. The bike suddenly turned off in middle of a traffic and didn’t turned on. Just making crank noise but no life. I called breakdown assistance from showroom and the made it start. From that day onwards I am forced to visit the service Center twice or thrice a week. Now after a two full day work the bike was working fine but, yesterday onwards the problem started again. Today my life was saved with a split second decision as I was in 4th gear riding around 70kmph and bike turned off which made the rear tyre to lock up. My bike suddenly went side wise and thanks to god I was able to control it and brought to a stop after that it refused start. Tried to get it started couple of time and finally it started. I came home immediately and wrote this email. I am telling you once again. It’s a faulty bike it’s a faulty bike. It will kill me. I need a complete reply with solution. I am demanding a brand new Himalayan instead of this faulty one. This bike can’t even take a 40km stretch at once. This is a faulty bike and I payed my entire saving around ₹2.70 lakhs for this thing. I want a new compliant free Himalayan granite black or a Royal Enfield engineer to look into the case. I can’t bear this anymore. Thank You Was this information helpful? | |
Apr 21, 2021 Complaint marked as Resolved We are discussing about the solution Royal Enfield customer support has been notified about the posted complaint. | |
3 Comments | |
Comments
Same issue for me as well in classic 350 model
Reply
You're right Mr.Muhammed Wafi. I have been in the same position, and also have fell (luckily unhurt) but the technicians at the service center have no proper knowledge in solving it. Not only that the performance is so bad compared to other Himalayans of my friends. They simply claim the bike's working fine. And I'm facing it since more than an year for now.
The stalling issue resolved by changing this relay
https://helmetdon.in/products/roots-micro-relay-12-vdc-for-auto-rmcr5a
https://helmetdon.in/products/roots-micro-relay-12-vdc-for-auto-rmcr5a
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