Royal Enfield — About service centre

Royal Enfield — About service centre

S Shejju

Dear RE, I got my RE METEOR 350 serviced today on 27 march 2021 from your vatakara service center. I am really sorry to say that the customer service is very bad. I am sharing the customer lounge cleaning checklist inside the lounge, from there you can understand how they are treating a customer. Even in this pandemic situation lounge is not cleaned for last 5days and the funny part is nobody is bothered. Customers lounge is actually chill out area of their labourers My service attender was not even shown his face at any time to me. Final briefing of work carried out also was not done. I was totally irritated with their attitude and i left the place without even washing my bike after service +1 photos Was this information helpful? No (0) Yes (0)
Royal Enfield customer support has been notified about the posted complaint.
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Comments

Santhoskumar

I serviced my RE classic 350 in BULLMENN MOTORS near iyer hospital coimbatore on 02/04/2021 there is a noice from front side they said need to dismantle fork and need to service and i approved for it.After service done with in 300kms the noice again it's coming while braking time.very bad experience of RE service with in 5k kms.