Royal Enfield — After sale service is worst

Address:Ganjam, Odisha, 760006

My vehicle No - OD07P7074 purchased on 11.11.2016 from Vaishnavi Automobiles, Berhampur Odisha. Yesterday night fuse in carburetor happened. When i gave call to service centre nobody picked call. By taking help of local mechanic i repaired and went back to home.Today again fuse took place, when i made contact with service centre they refused to repair. They said why you repaired it outside, due to repair by outside mechanic damage occured to circuit so we will nt gv service. At night, when service centre persons will not pick call will i throw my bike on road n will come back to home. If they dont want vehicle to be serviced outside, why dont they make necessary arrangement to give service on request or pick call. If not then why service centre is not ready to give service now. How can such a branded company provide such worst service? Kindly look into the matter and provide better after sales service.

Bulu Patro
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