Royal Enfield — amar auto worst service center and auto part theft | |||
The service center: royal enfield service centre (Amar auto) Address: b-29/3, jhilmil industrial area, jhilmil colony, delhi, 110095 I took my bike for general service at the above service centre and when the bike was returned the brakes seems to be very hard. I checked it out with another service provider he told that there is a part missing. I complained this several time on the centre and last time when bike returned from this centre it was even further in bad shape, the petrol meter doesn't work properly and the fuel consumption increased drastically. I want to register a complaint about this service centre which i believe replaces parts within bikes without customers knowledge and basically extorts money from them. Was this information helpful? | |||
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Royal Enfield customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Very poor service and the stuff behavior is also very poor. I was gone there on last day 16-jun-19 for my royal enfield standard 350 first service, they said we have too rush today so we will give your bike in the evening approx 5:30 pm, I said okay ill come at 5:30, afterthat i called on customer care should I come?
Is my bike ready? They said you can come at 6 o'clock in the evening and I arrived there at 6:25 coz of traffic. They deny to return my bike they said we are closed now you can come tomorrow. I requested to them so many time, please give my bike i have some urgent work I have to go somewhere urgently but they but no one was ready to listen. Some of the staff members are very uneducated they don't have any manners how to talk with the customer and the cashier guy I don't know what is the name of that cashier guy madan or mohan whatever he is starting pushing me back and said bahar chal bahar chal ab nhi milegi bike kal aana. Can you belive this is disgusting. I am very disappointed with the royal enfield services after buying a royal enfield bike they call you several times and behave very nicely and after buying that they even don't know who you are. Now I'm going to sell my bike and never recommend anyone even buying any of royal enfield bike.
Is my bike ready? They said you can come at 6 o'clock in the evening and I arrived there at 6:25 coz of traffic. They deny to return my bike they said we are closed now you can come tomorrow. I requested to them so many time, please give my bike i have some urgent work I have to go somewhere urgently but they but no one was ready to listen. Some of the staff members are very uneducated they don't have any manners how to talk with the customer and the cashier guy I don't know what is the name of that cashier guy madan or mohan whatever he is starting pushing me back and said bahar chal bahar chal ab nhi milegi bike kal aana. Can you belive this is disgusting. I am very disappointed with the royal enfield services after buying a royal enfield bike they call you several times and behave very nicely and after buying that they even don't know who you are. Now I'm going to sell my bike and never recommend anyone even buying any of royal enfield bike.
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Tiruvottiyur High Road, Tiruvottiyur, Tamil Nadu, India - 600 019
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Is my bike ready? They said you can come at 6 o'clock in the evening and I arrived there at 6:25 coz of traffic. They deny to return my bike they said we are closed now you can come tomorrow. I requested to them so many time, please give my bike i have some urgent work I have to go somewhere urgently but they but no one was ready to listen. Some of the staff members are very uneducated they don't have any manners how to talk with the customer and the cashier guy I don't know what is the name of that cashier guy madan or mohan whatever he is starting pushing me back and said bahar chal bahar chal ab nhi milegi bike kal aana. Can you belive this is disgusting. I am very disappointed with the royal enfield services after buying a royal enfield bike they call you several times and behave very nicely and after buying that they even don't know who you are. Now I'm going to sell my bike and never recommend anyone even buying any of royal enfield bike.