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Royal Enfield Complaints & Reviews

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Last updated Mar 6, 2024
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Royal Enfield reviews & complaints page 100

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A
amitpraju
from Mumbai, Maharashtra
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svc not proper high charge

Address:Mumbai City, Maharashtra, 400093

This amit i have taken the classic 350 of before 9 month ago from few days from my bike meter not working and gear box also hard and suddenly bike off. I think royal en field was one of the quality product but with in few day i was getting rep ire i think my open was wrong i think now a days royal en-field no maintain good quality and not proper service and high charge...
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V
Vishnu Ak
from Ernakulam, Kerala
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regarding the engine complaint

Address:Ernakulam, Kerala, 682320
Website:royalenfield.com

Dear sir / madam


I had purchased a royal enfield – classic 350 black bs iv on 13/09/2017 from kaizen motors – vytilla.

Complaint register number:cchoc[protected]
Job card no: 15587

This is the second time i am informing you about the complaint. Sorry to say that it was disappointing that till now i didn't get a positive response from you.

I recognized the noise...
+1 videos
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L
Lshind
from Mumbai, Maharashtra
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faulty parts in the bike

Address:Pune, Maharashtra, 412207
Website:www.royalenfield.com

Hi there,

My name is lalit shinde and would like to share an issue regarding my tb350.
I have purchase my tb from ostwal motors (Nashik) in aug 2016.
I had some noise issues after a week when i purchase this bike that time service engineer declare thats normal noise. Now that sound have turned into a crank case problem. I do regular servicing from brahma motors, shivajinagar - pune. I have done regular servicing,...
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Address:411017

Dear sir/madam,

On 13th april 2018, i purchased new classic 350.

Engine no : u3s5c2jc075663

Chasis no : me3u3s5c2jc116913

Model: royal enfield classic 350 bs iv

Purchased from - haidan motors

I have discovered that the bike has the following problem:

1. When the hridaan motors handover me the bike i notice that bike petrol tank was...
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K
kathirevan
from Uttiramerur, Tamil Nadu
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engine tappet noise

Address:605110
Website:royalenfield.support.com

My vehicle was purchased on 23/038/2018, 2900, form the first service itself we have give the complaint regarding front disk brake and engine tapper noice,
04/05/2018 i have raised a complaint and gave the vehicle for service, they told again the sound from the engine ownt repeat, after two days same sound came with huge. Directly take the vehicle to service center showed the noice. They advice me to bring the bike the next day 17/05/2018...
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A
Alsaffa.s
from Tirunelveli, Tamil Nadu
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im complaining about royal enfield showroom in dindigul rajendra

Address:624619
Website:Rajendhara motors in oddanchatram

Just 1 mnth before i went to royel enfield showroom in dindugal for my bike service at tha time i told that all complaints that service man they said k i will clear that prblm than i told back wheel is wabling k i will check they called me to take my bike at the time my frnd went showroom taken bike give to me im ride my bike that same prblm having than i make cl that showroom they told me i went 4 time test drive nothing they prblm they...
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I
inpain
from Noida, Uttar Pradesh
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new fuel tank size my engine,,,, poor product

Address:201301

My name is amit sharma and i purchased a New fuel tank for my royal enfield classic 350 from their dealer named:
Indian automobiles
J270 Patel Nagar 1st
near old bus stand ghaziabad 20100
Ph :[protected]

so i brought fuel tank part number: 866176 on 6th may 2018. i saw the tnk and i asked the dealer that there is a layes of paint inside it but he told me that this is coating sir product is...
+6 photos
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S
satish jayaseelan
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

changing spares & oil without owner's consent.

Address:Chennai, Tamil Nadu, 600007

Registering this complaint on "i speed motors, 127-b, bricklin road, purasaiwalkam, chennai-7" and i am entirely confident that anyone will take my complaint seriously however fingers crossed. This isn't my first grievance with i speed & i lost count remembering how many times they had fooled me. On 09-may i requested to take my bike from home for repair. I told them only 3 complaints have to be addressed and nothing more. When the technician...
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P
p79_500
from Bengaluru, Karnataka
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dealership sold me damaged piece of bullet standard 500

Address:Bangalore, Karnataka, 560067

Little did i know that when i would buy a royal enfield standard 500 from sai ram autocrafts, i would be literally taken for a ride.
I got delivery of the bike from sairam auto in november 2015. Right from the first day the ride quality of the bike was questionable. When i talked to the service advisor, he just ignored my pleas stating that the bike needs some mileage and then it will be smooth.

That never happened....
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S
sushant hombal
from Bengaluru, Karnataka
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speedometer clamp

Address:560016

Hi,

My speedometer clamps are broken. There was no bike fall nor any harsh impact. Now it's completely balanced on cables. Can anyone escalate this.
Bike: thunderbird 350
Got bike in april 2017.
Please can this be escalated immediately.
Earlier i would vibrate but this time it's completely out.

Video attached.

Sushant
[protected]
Bangalore...
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N
Nipoon Mahajan
from Udhampur, Jammu and Kashmir
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breakage of chassis

Address:180005

I really dissappointed with the customer service of Royal Enfield. Still my issue is not fixed ... Please give me a reason for my chassis breakage without any accidental case ... If such chassis break .. Anyone doesnot want to bought bullet bikes... Your employee told me that ki you will go to insurance company, but tell me one thing what reason i told to inurance company for breakage . ...Please help me to fix this its urgent ... It was...
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A
Akhil Botcha
from Hyderabad, Telangana
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irresponsible and management and servicing problem

This is akhil...
I am the customer of LAKSHMI GANAPATHI AUTOMOBILES OF VIJAYANAGARM
Sir i came here on a complaint of Tank issue ..
People are not responding here properly...management and working service centre are not doing properly..
They very neglect on complaints of people...and they are behaving irresponsible ..
They are not doing well ..since its the 3 rd day management and service centre manager...
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A
Anant Mohan Tyagi
from Jammu, Jammu and Kashmir
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not on time delivery of royal enfield thunderbird 350 x bike

Address:110048
Website:www.southdelhimotorcycles.com

I had booked royal enfield 350 x on[protected] from south delhi motarcycles, address: kailash colony new delhi 110048.
At the time of booking they confirmed me delivery date on[protected].
Its more than 15 days from the confirmed delivery date and i have not recieved my bike.
Whenever i call them for delivery date, they post pone the date, and if i question them them harass me saying u can take your booking amount back....
+1 photos
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B
byt
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bike accessories problem

I am purchase a bike bullet 350 black bs iv on dated 20th april, 2018 this condition is so poor and in purchasing time the all condition to hide by the mechanic and then will be the servicing of bike the all hide problem opened. I am totally confuse to how what is this. Kindly solve the problem anything i will complaint you in central government site....
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S
sheik Shadir
from Renigunta, Andhra Pradesh
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rear sprocket teeth broken

Address:Coimbatore, Tamil Nadu, 641006
Website:www.Royalenfeild.com

Hi, my name is sheik t ansari. I have brought re classic 350 in the year of 2017 and till now i have completed around 20000 km.in between this i have changed 2 times of the rear sprocket. Very very bad quality of re products. Sometimes there is a huge chain slipping sound in the engine bcoz of the broken tooth will spoil the engine soon.

I was never advised by the showroom ppl while doing my free services or buying the bike....
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P
Pallab Kakati
from Jorhat, Assam
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battery is changed without my permission

Address:Kamrup Metropolitan, Assam, 781020

I had serviced my standard 350 on 13/04/2018 at shahila exposition sixmile.
But without my permission they fraudly changed my original battery with an another one. Today 10/05/2018 morning when i was trying to start my bike it didn't get started. As a royal enfield customer i was shocked and totally depressed. Kindly look into the matter.

With regards
Pallab kakati...
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S
snath1991
from Gurgaon, Haryana
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vehicle worst service by orange international

Address:500062

Hi sir / madam,

On 2nd may i have given my vehicle for general service and told the agent about issue too, after an couple hours when i went to collect the bike they give the bill on 1021/-, where i have never request for chain cleaning but they just added in the bill, but the work was not done. Later they have revised the bill for 950/- which i have paid.
After riding for 50kms after service again i am facing the...
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B
BIBIN ANDREWS
from Chennai, Tamil Nadu
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service centre high service charge

Address:Coimbatore, Tamil Nadu, 641005

Bullmenn motors service centre coimbatore. Consumes more charge for the services. For example for my last service spares cost about 2, 470 rs.. And the labour charge is 2, 849 rs... What is this.. I'm a student i can't afford such a high price as labour charge.. And other service centre doesn't give additional bill for labour charges...in bullmenn. They give 2 bill one is for spares and another for labour.. What the hell is this.. Need urgent...
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K
Kamlesh Yadav kky
from Mumbai, Maharashtra
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not fair distribution as per booking

Address:Varanasi, Uttar Pradesh

I have booked classic 350 at one place automobile pvt ltd, varanasi on dated 21.02.18 but on till date they have not delivered the bike and they are making ascuse when i try to cancel booking. They are saying that one month will be taken to refund amount. Kindly solve the problem otherwise i will go to rti for data collection and other legal proceedings....
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P
Priyesh4005
from Hassan, Karnataka
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faulty rear shock absorber and seat springs.

Address:Bangalore, Karnataka, 560100
Website:N/A

I have classic 350 jan 2016 purchased and from six months i am facing severe back and shoulder pain problem.
My bike is run 27k km and is in very good condition.
According to my re service person, shock absorber and seat spring is stiff and so i am facing this pain issue.
Till now i have spent 12000 on my bike due to same issue.
Noe again 1000+2000 i have to spend for shock absorbers.
My bike part is faulty...
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