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Royal Enfield Complaints & Reviews

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Last updated Mar 6, 2024
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Tiruvallur District
Tamil Nadu
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600 019

Royal Enfield reviews & complaints page 103

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S
Steeven Speil BeRg
from Vijayawada, Andhra Pradesh
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classic 350 bs4 defective piece.

Address:Hyderabad, Andhra Pradesh, 500008
Website:Royal Enfield.

Hello i'm steeven from hyderabad. I purchased classic 350 bs4 bike black colour at the time of delivery i didn't got a cap which is present on the odometer and they waited me in the showroom for 2 long hrs and when i kept on asking why so late they said they are having technical issues with the bike we will bring another one from another showroom they said. So i got the bike everything was ok. After the first service bike started misfiring....
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S
Shai619s
from Gwalior, Madhya Pradesh
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missing complaint in re 350

Address:Bhopal, Madhya Pradesh, 462023

I had missing complint and yesterday bike was not starting. I took bike to workshop ananya motors bhopal with road assitance person. There response was very bad. They said you just leave bike will let u know wht problem is. They didnt even bothered to check bike. When i insisted that you have to check it thn they asked one mechanic to attend it.

After that also they told that we dont know what problem can be, dnt know hoe much...
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A
ashokkumar pal
from Balasore, Odisha
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service related

Address:734006

There is no numbering system in service center, and the staff is very rude to the costumers. I visited service station at 0930 hrs in spite of i got the last number, and the customers who reported after 1000 hrs became first. This is very embarrassing for me and i came back without service of my bike. Pl instruct this service station to maintain numbering system, so that the costumers get the numbers according to their priority....
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K
kushalraina
from Rampur, Himachal Pradesh
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purchased a new bike-battery problem

Address:Mandi, Himachal Pradesh, 175011
Website:royal enfield

Hi,
Dear sir/madam,.
I have purchased royal enfield classic on 23 feb, after drove 100 km i found that i cant start my bike as the head light are not on while i try to start the bike.
I called to tapan moters shoggi shimla & they came to collect the bike after 3 days, after calling many time.
On 18 march i went to tapan moters & collect the bike as it fixed well, on 20 march the same problem was there i can not...
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A
axb
from Delhi, Delhi
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royal enfield classic

Address:500010

Bought this bike on 2015 and now its 2018, as you all know this bike is highly priced in the market, accordingly i bought it at around 1.5 lacks. Now after 2 and half year or so how come the silencer pipe can get damaged because of rust. The rusting of such a highly priced bike is unbearable. The maintenance of the bike is also so high, that we are doing it on regularly basis, still this kind of problem doesn't make any sense to go for buying...
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P
Prakash Tvel
from Ernakulam, Kerala
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engine off in petrol main mode

Address:Chennai, Tamil Nadu, 600083

Hi,

Recently i bought classic 350 redditich red and i had problem with petrol lock/ air lock.
When i riding the bike, it suddenly engine gets off even i have petrol in tank.
And only gets started when i turn the knop to reserve mode and return to main mode.

There is no problem in reserve mode and problem occurs when i ride in main (Petrol) mode.
I got serviced 2 times in ekkattuthangal...
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Address:Dehradun, Uttarakhand, 248001

Hi team,
It is with great regret i would like to inform you that within one month of purchase this bike from one of your vendors ahuja brother's @ dehradun near ballupur, uttarakhand, the paint on the front wheel over edges started peeling off automatically.
I was devastated and went to the vendor and enquired about it but no avail. Got mundane reply that in this variant there is no warranty on colour but as a matter of fact...
+3 photos
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T
Tinku Agg
from Gurgaon, Haryana
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misbehaving by dealer at the time of delivery

Address:Faridabad, Haryana

2 feb 2018 ko maine standard bike purchase ki
Usse pahle enquiry ki to sub kuch normal bataya
Bt
Delivery ke time pe mera hdfc bank ka approve hua loan ko mna kr dia
Phle mujhse kaha tha
Insaurance self kra skte ho
Rc self kra skte ho
Koi hidden charges nai h
Bt
Delivery k time pe
Insaurance self nai ho skta
Rc self nai ho skti
Hdfc ka loan nai chalegabr...
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G
Gandhi Chinnathambi
from Hosur, Tamil Nadu
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rear disc jammed

Address:Chennai, Tamil Nadu, 600072
Website:Royal Enfield

I have got my re in feb 2018, and i have droven in local for about 200 km, there was no problem with the vehicle.
Today march 22 2018, i have taken my bike for long drive with in 15 km the rear disc got jammed totally and i was helpless in the middle of the road. This is very worst in the product of re. I need this to be taken care and these issues won't be repeat in future drive.
For further details call me [protected]...
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J
Jayan 124
from Perumbavoor, Kerala
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delay vehicle delivery

Address:Alappuzha, Kerala

Sir, i am dhanya jayakumar i was booked a royale enfield electra silver model bullet at your kayamkulam dealer roverz motors, (19 feb 2018), at the time of booking they said after 15 days will get bullet. But unfortunately till this time i didn't receive bullet, so let me know what i do, pls take necessary action early as possible. Regards, dhanyajayakumar, mob:[protected]...
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A
from Hyderabad, Telangana
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I'm complaining about service

Address:Hyderabad, Andhra Pradesh, 518001
Website:Royal Enfield

I am using tb350 recently i have approached headway motors service station, kukatpally. I am seeing hell after servicing bike over there. Troubling a lot what kind of service they did i don't know they even didn't clear single issue i provided in job card, they charged heavy amount also wat is the use to me, really suffering with my bike after servicing over there...
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Y
Yasser Khan
from Bengaluru, Karnataka
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classic 350 service complaint

Address:Bangalore, Karnataka, 560017

From the date of the purchase there is engine sound in my vehicle and i have given the complaint to the service people when ever i go for the service but there is no response and three services of my vehicle has done but the problem is not solved and when i drive the vehicle it looks like i am sitting in floor mill factory
Name: yasser khan
Ph no : [protected]...
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P
Pranavcs
from Kottayam, Kerala
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bad servicing of pinnacle royal, enfield puzhakkal thrissur

Address:Thrissur, Kerala

They are cheating customers.
I complained about tappet sound gear tight and oil level related issue after 6th servicing.
I have revisited there two three times after servicing. They didn't solve the issues what i am reported. All times they are told me the same reply issues are fixed.

Stil facing this issues after 6th service.

1, tappet noise.
2, gear tight.
3, oil level decreasing....
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M
mubeengulista
from Delhi, Delhi
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chain sprocket failure

Address:2021001
Website:[email protected]

My bullet 350 purchase on 2015 october all function properly work done but i m not satisfied with his chain spocket. This part highly faulty. Every year i face out same problem. Every person saying me royal enfield is biggest motorbike company when i use this... Its all about fake... So please contact me at the time of the day.

Regards.... Mubeen ahmad
Contact..[protected]...
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M
MadhuSudhan Anthamolla
from Tanuku, Andhra Pradesh
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classic 350cc bsiv

Address:Hyderabad, Andhra Pradesh, 500016
Website:Royal enfied

When i am giving my bike to service the sevice center the sale consultant are not doing any thing abt my bike problems
Taking the bike frm service center to my home after one week iam getting the same problem they are not rectifying my bike problem. Frm first service to fifth service same problem to my bike after doing servicing also same problem...
The service is not good &the service consultant are telling that we have sloved...
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A
abidhusain786
from Chennai, Tamil Nadu
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very poor after sales service & poor support from authorized service station

Address:Anand, Gujarat, 388120

I am owning royal enfield classic 350 in dated 5-5-2016 from royal ridentity pvt. Ltd. Vallabh vidyanagar-388120, gujarat india.

Sales person said to me that bike covers 2 years warranty if every bike service done by authorized service center only. Since bike bought, i regularly service bike through authorized service center, vallabh vidhyanagar. Gujarat.

For 1st year, i received regular service reminder call...
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J
jithin rajan
from Erattupetta, Kerala
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knock sound of engine

I have purchased a classic 350 redich red bike from pinnacle thrissur just before 4 month. Almost 7 or 8 times iam taken to the service center inspite they cannot solve my problem and iam not satisfied by the use royal enfield and also iam spend more of my times for this. I need a fair action from your i expecting good return from your side
Hope fully jithin

(Chassis no. Me3u3s5c1hk514047 vehicle no. Kl-46-r-2161)...
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A
Adheethvinod Dfj
from Chittur, Kerala
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tapatt

Address:Kannur, Kerala, 670004
Website:Royal enfiled electra tapett issue

Sir,
I was purchase a royal enfiled electra model bike on 1-2-2018 evenging.in first day i fell right side pulling. And i ride the bike for 127km and i heared a tik tik sound form engine and i had go to service adviser and tell my experiance. He told that it is no problem it hapeen in royal enfiled bikes. So i think that is not a problem. I ride more and the sound was incress then. I go for 1st service and that time i said to the...
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S
Sahil KA
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delayed delivery of royal enfield classic stealth black 500

Address:Ernakulam, Kerala, 683106

Hii, i booked a royal enfield himalayan from
Sanjo motors, thaikkattukara, companipadi, aluva, kerala 683106

On january 15th, 2018. Then after 7 days changed to royal enfield classic stealth black 500. The dealer promised me that the bike will get delivered on or before 15th march 2018. I made constant follow up and dealer ensured that the bike will get delivered on 15th march. Last day when i went up since there is...
+2 photos
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S
Sathishkumar3230
from Korampallam, Tamil Nadu
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regarding bike service issue

Address:600011
Website:Royal Enfield.com

Hi this is sathish kumar i purchased royal enfield 350 cc classic chestnut red on 4 of jan (Tn 05 bp 6784). I gave the bike for first service in redhils royal enfield service center they charged me 1200 for oil change form that day the problem started that iam getting back break drum noise i informed the service center for more that 3 to 5 times 3 time they gave work sheet 2 times they didn’t provide they use to wipe the brake shoe and...
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