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Royal Enfield Complaints & Reviews

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Last updated Mar 6, 2024
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Royal Enfield Phone Numbers

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+91 44 4223 0400
1079
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+91 44 4201 1719

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Royal Enfield Head Office Address

Tiruvottiyur High Road
Tiruvottiyur
Tiruvallur District
Tamil Nadu
India
600 019

Royal Enfield reviews & complaints page 138

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R
Rinku Pahal
from Gurgaon, Haryana
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Oil tank change

Address:Panipat, Haryana, 132103

Oil tank change
Maine 7.5.16 ko new royal enfield 350cc liya tha... Uska number hai... Hr 99 yk (Hu) temp 3523...
Jb maine bike liya us time uske oil tank pr paint ke kuch dane dane show ho rhe the... Jb maine dealer ko bola to dealer ne kha ki bad me change kr denge but wo dealer change krne ke liye bilkul mna kr rha hai... Plz help me now...


Dealer adress.= monga automobile
Anaj mandi, g. T road...
+1 photos
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Address:600100
Website:Royal enfield

I give the complaint for engine noise on 12.5.16, they told that they rectified the problem and they changed the clutch plate and asked me to come and get the bike. When i went to get the vehicle, the engine noise has not been arrested. I discussed with the service advisor agathiyan, job card no:30227, he says that its engine problem and warranty is available & give him 10days to rectify. He misbehaved with me & responded badly which makes...
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A
anil kumar12
from Jammu, Jammu and Kashmir
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Bike/engine problem

Address:146001
Website:royal enfield

I am anil kumar s/o sh. Harikishan. I bought bike from lagwal automobile vill singriwala jal road hsp bullet standard 350 uce 05-08-15.
Jab se maine bike purchase kia tab se mujhe engine se ajeeb awaj ati thi, service man k kehne par maine 2 bar engine ki awaj thk karvai, par vo thik abhi tak nai hui. Meri prolem ka soltion jaldi se jaldi thik kia jaye ya meri bike change kia jaye nai to mai legal action lunga. Std uce bullet 350cc...
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G
gokulen
from Delhi, Delhi
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Poor dealership

Address:110063

I purchased thunder bird 350 from delhi dealer in saraswati vihar.North delhi motors.No proper responce from the staff is there, no proper guidence regarding bike is given.As i called dealer miss renu is there regarding no demo given at the time of delivery she told that we are getting late at the time of delivery because its 7 pm thats why we cant gave proper demo.Very shocking
reply from her.Ihad to drive the bike on road without...
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R
Rajiv Choubey
from Gurgaon, Haryana
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Service and billing

Address:Ghaziabad, Uttar Pradesh, 201014

I had send my Bullet Electra for regular service to Sangam Motors, Sahibabad, Ghaziabad, Uttar Pradesh on May 6, 2016. Not only they have done poor quality service, they did not issue the bill and receipt for the service. Can you take action against them and ask them to issue receipts and ask them to re service the bike. Rajiv Choubey email id [protected]@yahoo.co.in...
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N
N. Salip khan
from Mumbai, Maharashtra
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Classic 350- providing vehicle without engine oil

Address:Chennai, Tamil Nadu, +91
Website:www.consumercomplaints.in

DETAILS:
Vehicle registration no. TN 12C 7161, Dealer; Arvinduja Motor Private Limited,
Kattupakkam, chennai - 600 056. Invoice no. SINV[protected] Date; 13/5/2016
COMPLAINT:
My vehicle has been given for service on 12/5/2016 for full general paid service (including oil refilling) my vehicle was hand overed to me on 13/5/2016, 5.30pm and payment for the service is settled on delivery. Within 25 kilometers...
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S
Swapnil Pabrekar
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Classic 500 wiring not available 591877/d

Address:Thane, Maharashtra, 401203
Website:royalenfield.com/support/contact-us

Hello,

Greetings,

This is swapnil pabrekar on of the moderators of valiant riderz. I own a classic 500.
I have a very bad situation & i am reaching out on email for help.

I need to replace my wiring, i have ordered the wiring from s. P wheels official re service center vasai start of the march month.
Its more than 45 days now & i have no clue what should i do with my classic500...
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H
hartum
from Jalandhar, Punjab
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Worst ever worst service centre putlighar amritsar

Address:Amritsar, Punjab, 143001
Website:www.royalenfield.com

I went for my lagoon 350 bullet service at royal enfield service station putlighar amritsar at that time i said there some problem in back wheel it's created some unnecessary sounds and that thing mentioned in job card on dated 29.04.2016

today i visited again your service centre with same problem the engg. Said due to broken of spring the drum is damaged and it's cost rs. 993


the drum is damaged due...
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M
Mohan Gopal
from Chennai, Tamil Nadu
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Black smock

Address:Chennai, Tamil Nadu, 600099

Hi This is mohan,

for this 15 days this is my third complain, i have 500cc desert storm bike.
black smock from the silencer, i mention in the general service not rectified, next 2 days i log another complaint not rectified this is 3rd time . i think royal Enfield dont have talent technical person. if it is continue i send the leagel notice to manufacture and the dealer.

Mohan.
[protected]....
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S
Sameer Pupneja
from Basi, Punjab
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Thunderbird

Address:Yamuna Nagar, Haryana, 135001

I want to complain about my thunderbird bike which I buy on[protected], the issue with the bike of engine oil leakage started after 200 km.It was reported to
the dealer and after several visits it was taken care of and when after 5 times of visit and for 4-5 long month time the bike handed to me with engine noise.I complained about engine noice and now last 1 month the bike is with the dealer and even after so much time they haven’t...
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ராஜா விக்னேஷ்
from Bengaluru, Karnataka
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Engine tappet heavy noise

Address:Chennai, Tamil Nadu, 600116

During the bike purchase only i have noticed this and complaint about it to the the show room manager but he compromised me saying that it will auto settle after 6000 km but this issue was persisting even after 6k km when i gave service to resolve this complaint... I got more worst sound than before... And no one in the service center giving me proper response, after spending around 1.6 lac rupee in this bike its so embarrassing to ride with...
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S
saurabh_krishna
from Delhi, Delhi
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Gear shifting problem

Address:Aurangabad, Maharashtra, 431001
Website:Royal Enfield

Its been one year since last i bought my thunderbird, i am facing the problem of gear shifting especially from neutral to one it always gets stuck while shifting the gear.

We pay so much of money for this bike and we have to face such a situations.

May i ask re engineers to look into the same, many of my friends are also facing the same problem.

Thank you...
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S
sunil narayan
from Delhi, Delhi
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Tb 500 most pathetic two wheeler

Address:Ghaziabad, Uttar Pradesh, 201011
Website:Royal enfield

I bought tb 500 on 21 april 2016 ever since i bought this product of so called royal enfield, it should be pathetic enfield i have visited dealer 4 times for one or the other reason, after spending 2 lac for this carp it gave me pain in my butt as a return gift, lets talk about quality of product it is one of the worst product i have ever come across, got accessories fit from dealer, leg guard damage bike mudguard, got torn seat cover, upside...
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M
Mamta Singh
from Chennai, Tamil Nadu
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Unserviceability of bike battery with in warranty period

Address:Gwalior, Madhya Pradesh, 474020

I have purchased the best selling byke of the world, so called the the royal enfield electra 350 model 0n 19 jne 2015. Chasis no-me3u3s5cofe782772
And engine no - u3s5cofe782772. The battery of the above mentioned byke having serial no 18fez1066046, got faulty in the month of apr 16. After removing the battery it is found that it is of some local company naming "wind". After spending rs 1, 40000/ if a company can not provide a good...
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G
grajowar1
from Jammu, Jammu and Kashmir
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Unavailability of parts and damage of parts within a short time

Address:Kamrup Metropolitan, Assam, 781005

Dear Sir,
With due respect and honour I would like to inform you that I am an owner of thunderbird 350 lightning. I bought my bike from Sahila expositions Guwahati and I have done its service yesterday but due to unavailability of parts I am feeling uneasy to ride. The parts known as horse pipe is no available in the dealer.And they have not provided any specific date so I am in trouble. And I just want to why the parts are damaged...
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A
amit.sharma2809
from Jaipur, Rajasthan
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Fed up with the service

Address:Chamba, Himachal Pradesh, 176314
Website:www.royalenfield.com

I have purchased Royal Enfield(Thunderbird 350) bike from their Sales Agency on November 2014. After atleast six months it start making some noise. Despite of many complaints this problem has not been yet resolved. They took my bike for 10-15 days after every 1 month but the result remains same. I am fed up with their service. Please do the needful...
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R
Raj Vinayak Chaudhary
from Lawar Khas, Uttar Pradesh
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I'm complaining as I am not getting problem solved in my royal enfield

Address:Meerut, Uttar Pradesh, 250001

My vehicle is facing missing problem from the day I purchased it. On each service I remind the man who services my royal enfield but he is not able to make it correct. He doesn't even able to detect the problem.
So tell me what to do
Should I solve the problem outside the service center
As your workers are not trained enough that they are not even able to find out the problem
I have Royal enfield Classic 350...
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M
Mohan Gopal
from Chennai, Tamil Nadu
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Poor service and response

Address:Chennai, Tamil Nadu, 600099

I have purchased 500CC desert storm on 2015 November, i am facing many problem in few months silencer, head light, sped meter, black smock, now fuel gauge. if i logged the compliant in customer care no response, they are not consider as a customer. after first service silencer colour change, after second service black smoke, after third service fuel gauge not working i am pushing 3km . if i raise the complain no response form both end....
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4
413
from Raipur, Chhattisgarh
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Engine sound and battery problem

Address:Gwalior, Madhya Pradesh, 474006

I have purchased royal Enfield 350 from geetanjali tower Ajmer road jaipur in the first week of January 2016. Two services of my bike has already done but some sound is coming out from bike engine and self is not working properly. I have already complaint to service centre after first service about the sound .At second service they have changed some parts of engine. But engine sound is still coming out.as u Know my bike is only 4 months old....
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S
Sunnyvishnoi07
from Moradabad, Uttar Pradesh
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Regarding poor servicing

Address:Jaipur, Rajasthan, 302012
Website:Www.royalenfield.com

I have purchased a royal Enfield classic 350 motorcycle from aditi motors Jaipur in September 2015 and from the very first servicing which is free from the company my bike is having a problem of starting and noise in engine even after 4 services from the same service center the problem is still the same and now they said some parts have to be purchased and it'll take time also in six months the engine needs to be done overhauling I m seriously...
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