Royal Enfield Complaints & Reviews

Hi, I have done my fifth services for my classic 500 RF bike from St: Mary's Ernakulam. I have given my bike to them on 19th April ad Return it on 20th April. Major issues i have mentioned problems in wiring and fuse. Also there are some noise from the engine, need to check the break (break has to check in a normal service and its base line expectation). After this service I went for a trip. I have understand that they have not even done...

hello sir\madam i am tarun from delhi budh vihar i booked my bike dated on 27/03/2015 from Soni Automobiles Khasra no.149 mangol pur khurd delhi-110083 mr. sokeen owner and store manager mr. suresh ji commeted me for sure delivery of my bike on april last week but still they not give me my bike even they dont hv i idea how to behave with custmers n now they said we will deliver your bike on june end how can a custmer wait too much n even they guys r sell thier bikes in black in the time of booking sokeen ji told that if you give me 10000 extra then i will give your bike within 10 days .. pls take action on them or i will go to police station n submit FIR on soni automobile and royal enfield

Hi, This is regarding my complaint number 150967. As you already know I had issues with the digital meter and I had a word with your Territory Service Manager Mr. Akhil Mishra. So when I met him on 20/04/2015 at 11:00AM that time he told that it will take ample lot of time to fix the issues which was not told to me before hand. So when I visited again on 25/04/2015 he told me that all the digital meters arrived at his center are not in working conditions which shows the callous attitude your staff is having towards customer satisfaction and also at the same time I lost my helmet in your service center premises(Brawn Automobiles) where one of the cctv cameras was not working and other one's lens is not clean so nothing is clearly visible from it so as to identify the thief. This whole drama happened is well known to Mr. Akhil Mishra. Can i know who will pay for the helmet that i have lost now? Following are the problems which i am still facing after the service done from your authorized service station. 1. The chain set is making noise. 2. There is lot of vibration in fuel tank after the last service done from your authorized service center. 3. The rear view mirrors are vibrating at the speed of 40-45 ( MENTIONED IN THE LAST MAIL ALSO ) but no solutions are told to me to as of now regarding this issue. 4. Also i doubt the quality of the clutch wire in my bike as it is broken down twice in 3 months. 5. There is oil leakage from my bike's engine which was told to me that it is normal and it can be fixed so can you recheck it again because i don't think it happens in every Royal Enfield's bike. Apart from all this I registered the first complaint in feb. It took almost a month to start work on it. This whole episode is now hell lot of frustrating for me. If now all the problems are not resolved, I will register a complaint in consumer court showing all these mails as a proof of the words we are having. I am waiting for reply from your end regarding the theft of my helmet and above points that i have mentioned.

Hi Team, I bought Royal Enfield Thunderbird (350cc) from one of Royal Enfield Dealers- Dhone Automobiles, Ashirwad Complex, 32 Adarsh Nagar, Market Yard Road, Pune - 411037 (Maharashtra) on[protected]. Bike Details: Chassis No: ME3U3S5C1EH093594 Engine No: U3S5C0EH541574 Model: Royal Enfield Thunderbird 350 . Regn. No:MH12LN8667 Problem Details: Oil Leakage from RH cover & Grommet rubber. Also there is some straining & squeaking...

On 14/02/2014 I've purchased brand new ROYAL ENFIELD THUNDER BIRD 350 CC bike in Cash from the N.P AUTO local dealer in GANDHIDHAM- Kutch, Gujart From the very 1st week me & company dealer found the error of irritating engine noice. Till date I've put my bike to the dealer's point more than 7 times for the same repeated problem. Attached job card clearly state that " REPEATED PROBLEM OF ENGINE NOICE SINCE PURCHASE OF BIKE. 6 TIMES ALREDY REPAIRED ( STILL NOT RESOLVED ) Every time company dealer & representative commit that this noice will not be repeated in the future & every time they found the same noice again & again. It seem that company is not keen to resolve the same repeated problem. Company every time send the new employee for this repeated problem & I've given the time to each & every new person. Every time they took my bike for almost 20 to 25 days to resolve the problem but the result is zero till date. Now I'm totally fade up & ruined my charm for riding this bike. Kindly guide me how to fight against the company.

I HAD BOOKED MY VEHICLE ON JAN 5TH YOUR LEHANA MOTORS IN ONGOLE PROMISEDTO GIVE THE VEHICLE IN 3 MONTHS BUT NOT YET DELIVERED AFTER 5 MONTHS . WHEN YOU PEOPLE CANT DELIVER THE VEHICLE WITHIN 3MONTHS WHAT IS THE POINT OF BOOKING THE VEHICLE

Dear sir/madam, I had booked for CL350 (black) on 5th Nov 2014 in accelerate motors, Rajarajeshwarinagar, Bangalore. During booking they told me that bike will delivered within 5 months of booking time. But when I contacted after 5 months, they told me to wait further some time. I wisited the showroom on 25th April 2015 & asked them to deliver the bike as soon as possible, & I also told them to cancel my booking if you cant deliver soon, because I dont have any vehicle to commute daily to my wor place & need my bike as soon as possible. Then they told me to pay the amount by 25th April. As they told I paid full cash on evening of 25th April (approximately 1, 49, 000/-). Now they promised me that they will deliver the bike within 7 day of pay. Even after 7 days I was never contacted by any Royal Enfield personel. Once again I contacted the showroom, & once again they promised me they will deliver the bike by 8th May. Once again when I visited the showroom on 7th May, & now they are asking further more time to deliver. What Royal Enfield doing with my money?. Am frustrated by the customer care of Royal Enfield even before the delivery of bike, & I lost all the respect for the Roya Enfield. I hereby informing Royal Enfield that am going for consumer court, no matter what.. Details of my complaint: Showroom: Accelerate motors, Rajarajeshwari nagar, Bangalore. Name: Manoj kumar. M s/o Mahadevu Contact No: [protected] Model booked: Classic 350 (black) Booked date: 5th Nov 2014 Full Amount paid on: 25th April 2015.

I have bought my royal enfield classic 350cc before a year, I have bought my bike in the name of C LINGAPPAN which is clearly mentioned in RC BOOK, but they are providing me the service invoice in some other name (ie., KARTHIK), Already I have completed 3 free service, I have asked them to provide the invoice in my name but they are excusing for next time always., But this time is my 4th service(ie., MY 1st paid service), I want to provide my bill in my office for climb, but even now they are not giving me the proper invoice, But the chassis no. and engine no. are same in my service invoice, PLEASE HELP ME TO GET ME PROPER SERVICE INVOICE, AND I HAVE ATTACHED MY SERVICE INVOICE AND RC BOOK XEROX COPY WITH THIS FOR YOUR REFERENCE...

I booked enfield on 03/01/2015 cross road plaza, UGF-109, badshah nagar crossing near flyover faizabad road lucknow 226006 booking no BKNG[protected] . The commmited to delivered on 19/ april/15 but th nt give any call. Then i called on 25/ april /15 they said after two days u can call and confirmed. i call after two they said call after 2 days. Today 1/ may/ 15 they did nt give any cal for delivery. pls tell me what should i nd m calling to store manager Mr.Ritesh singh he didn't receive my call nd aftr 10min today he send me a text You may please call on [protected] for any queries as I am not in the store. Thanks Payement and conditions of royal enfield company showroom You can touch with Mr.Ritesh singh [protected] and email:[protected]@royalenfield.com any time to know your status about the waiting list

This is very sad and very horrible incident with me I was driving my royal Enfield 350 DL1SY 1546 which was bought on the 25 feb 2015 got fire when I was driving it and I had got shocked and in very depressive condition but some how I managed to save my self but I could not expect this kind of problem could be done with this bike but now I am very disappointing with this bike and I hope I will get a very positive response at the earliest to rid this problem. Joginder Kumar [protected]

I ride only 7500km on my royal enfield classic 350 and about 16 teeths are broken ...i didnt expectd that i have to change it so fast...too much noise is coming from the rear wheel ad chain..m totally unsatisfied with their products that royal enfield are providing to there customers...its unreliable and the worst quality products...my vehivle no is WB01 AC 0759

Hi, i bought my royal enfield 350 classic from marikar motors thrissur in 12 march 2015. My problem is when i ride my bike its rear view mirror vibrating very badly. When i inform to service centre they suggest me to change the handle. And also inform me that it is now common to all bikes. I don' t know what to do. So please give me your valuable suggestion to solve this problem.

Hi, I was trying to approach the SaiRam Autocraft Serrvice Center, Mahadevapura, Bangalore for my Classic 350 service from past 1 week. I visited the service center 3 times already. And on all the 3 days, they told that they won't take the bikes for service as they have more bikes already. As I am facing few complaints for the bike(which i will raise it as separate Complaint), I wanted to get those resolved along with the service asap....

I buy bullet 350 on march 17, 2014 and my bike got accident on 8 april 2014. bullet 350 of reg. no. DL 8SBV 1804 . I took it to the workshop of the royal enfield showroom of A-1, SARASWATI VIHAR, Delhi -110034, whose workshop is at 873/4 Rithala, near nala wala road, delhi-110085 and they have given the delivery date to me 20 april, 2014 and now today is 27 april 2014 i have not got the delivery of my . when i called on 24 april they said to me after 2 days u will got the delivery now today when i called they said spare parts are not available...

Hello, my name is Benny Nadar. I am a fan of Royal Infield that's the reason I bought it on 21st Jan 2015. But from that date I am facing problems with my bike. One the first week I changed the silencer of the bike as it was default and faulty. Then afterwards the Amplimeter and now they are saying that battery is faulty.I had already changed the battery once. With in a spam of one week the Battery of Exude again turned faulty. I am fed up with this.PleasE help me with a good resolution.

Hi Team, Prologue: I bought Royal Enfield Bullet Electra(350cc) from one of Royal Enfield Dealers- Venkataramana Automobiles private Limited, Mehdipatnam, Hyderabad – 500 028 by paying cash of Rs. 119948/- (One lakh Nineteen Thousand, Nine hundred and forty eight only), on 9-April-2015. Details of Sale Invoice: CRM No: AD[protected] INVOICE No: INV[protected] INVOICE Date: 09-APR-2015 Booking ID: BKNG[protected] CST No: [protected] TIN No: [protected] Bike Details: Chassis No: ME3U3S5C0FC734404 Engine No: U3S5C0FC734404 Model: Royal Enfield Bullet Electra 350 UCE ES (M.BLACK DISC) Temp. Regn. No:TS13TR4720. Problem Details: After completion of 500kms ride on my bike I have given it for first service on 18-APR-2015 (JOB CARD: 4648), at the service centre - Venkataramana Automobiles private Limited, Mehdipatnam, Hyderabad – 500 028, where I bought the bike. I told them that I am hearing a noise from Engine and asked them to do the tasks as per the first service record. On the day I have given my bike for service they said it will take just two hours of time and asked me to come at 16:00 hrs(in the evening). After some time they made a call to me on my mobile and said that they will repair it and will give back to me on 20th or 21st of April, 2015. Again on 20th April, 2015 I have got a call from floor supervisor of the service centre and said that the work would get done by 22nd April, 2015. I personally visited the service centre on 22nd April, 2015 to get to know the progress on work but could find any progress and they said that by 23rd April, 2015 they will repair the bike, but I was not provided with bike till now. I haven’t received a proper description of the problem details explained to me and whenever I call the service centre executives they respond to me saying that my bike will be repaired in a day and I can take it the next day. They kept on postponing the service till today. I am facing problem in commuting from my home to work place from 18-APR-2015 onwards and still I couldn’t get the problem resolved by the Service centre. I contacted the service centre executives but they are not at all answering my questions properly and they are simply postponing the work saying that they are not having the components. I request you to intervene in this matter and take necessary action.

I took my bike for service to Venkataramama automobiles at Attapur, hyderbad. they charged me 2800 rupees for some services and still i face many issues. i went back to them thrice with same issues, but still they don't respond to my issues. i fear to ride my bike after i took my bike to this service center. There is no high skilled worker at thsi serive center. kindly please suggest me whom can i reach now, or else i can never ride my bike as before.

I Pooran Singh Tomar booked a Royal Enfeild 350 classic Black in Vijay Nagar Show Room Indore (MP) vide their receipt No 1520 dated 02.01.2015, , but no response has been received from the concerned Agency till date, , i am suffer hard form their rood behavior and require vehicle immediately ...You are requested to take the matter seriously otherwise i will approach to higher authority for the same. Regards Pooran Singh Tomar Ph No [protected]

I purchased classic 350 few months ago I am facing this noise issue and its been 6 times the service center tried to resolve it but its not happening.Show room people initially tried to act smart by saying that they can do it but later they are saying that they cant do better than this.I am so frustrated with the Royal enfieId service center unoonny motors at kollam kerala. Iam trying this option and I hope to get some solution .I also suggest that the people in Unoonny motors kollam service center are not worthy to handle problems and they are just show off only .I have invested money to buy a bike not a defeated one Hoping u will take proper action to clear my issue

Sir, My fuel pump was not injecting fuel, so I changed to carborator, But the petrol T and the plate is locally made due to nonavailability. Kindly send petrol T and plate for my Red Chrome 500cc bike to Royal enfield agency 116, Industrial area, phase-1, Chandigarh. Thanks, Dr Dinesh Bisht [protected]@yahoo.co.in. Mo:[protected].