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Royal Enfield Complaints & Reviews

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Last updated Mar 6, 2024
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Royal Enfield reviews & complaints page 165

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A
amitverma009
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fault in bike not being attended

Address:Chandigarh, Chandigarh

Hi,

I have purchased a Royal Enfield Classic 350 . The time i took my first rdie it is creating some noise and i have been to Service centre to get it rectified. Now they ain't doing anything about it.

below are the mails :

Hi,

It's been 13 days and no response received .
Should I take this as "RE ain't doin anythin" ??


Thanks...
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go4shash
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not yet given

Address:Bangalore, Karnataka

I had cancelled the booking of thunder-bird 350 cc on Dec 3rd 2012. And was told that the refund amount would be paid to me by Dec 2012 month end.Now, its almost been 6 months and I am yet to recieve my refund. I have been there, even called them more than 50 times. From 1 week, The manager(Satish) is not even receiving my calls.

Request you to please do the needful.

Address:Royal Enfield Brand Store, Jaya Nagar...
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R
Ramesh dhir
from Barnala, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refusal to repair the bike met with an accident

Address:Sangrur, Punjab

With sad and demise mood i would like to inform you that my bike number (PB 13 W 6367) in the name of jaswant singh met with an incident .My bike is fully insured with the united india insurancecompany sangrur.I after it i go to your service station named verma automobiles sangrur to provide the estimate and repair the bike.they submit the bill of rs.4400 to the insurance company and demand rs.6000 from me.even humble request we ask the prop.please...
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A
amit tripathi24
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor quality of bike parts

Address:Uttar Pradesh

Dear Sir,
I have purchased a royal Enfield TBTS FLICKER model, engine number: U3S5C0DA211440,
frame number: ME3U3S5CODA211440, on 27/12/2012.
Whose clutch plates are damaged within 3 months of the date of purchase.
Yesterday I have changed the clutch plates and the box and the service station has still not given the bill for that.
The battery of the bike is also not working properly.
I...
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A
antonyemmatty
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay in delivery

Address:Ernakulam, Kerala

Hi,
I booked the ROYAL ENFIELD CLASSIC 350 on november10th 2012 from the Enfield Oulet Showroom in the near the M.G. Road, Kochi. I gave Rs.5000 in advance and the booking letter it specified that it will be deliverd within 8months. And they were promising me that , it wont take that much time to deliver that, the bike will delivered in 6 months for sure because a new plant is going to open in Chennai. Now its been more than 8 months...
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A
Ashok Salunkhe
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

servicing

Address:Pune, Maharashtra

Respected Authority ,
I am a Royal Enfield customer ,I am using a bullet classic 350 having REGISTRATION number ' MH 12 JT 229'
I have done servicing (3rd free) of my bike at
DHONE AUTOMOBILES ,910 ,Hotel Nandanvan ,Market Yard Road ,Pune-37
on 21�52013 and i am not satisfied with the servicing . These are the problems that i face
1) Gear shifting is hard
2) Loud noise...
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santosh.bhokare
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery of vehicle

Address:Beed, Maharashtra

Sir, I had booked royal Enfield bullet Electra 350 ES on 10.01. 2013 with booking
Amount of Rs.5000. On the occasion of gudi padwa, the dealer Aaryan Motors said
that deposit the balance amount, then I submit cheque sum of Rs.119433.00 on
28.03.2013 . I had deposited my office financed cheque after the 1 month and 10
days, dealer not given my bike. Now I am think about to go to consumer forum against
The...
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ganguly.bhuvan
from Bengaluru, Karnataka
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delay in delivery of bike

Address:Bangalore, Karnataka

I have booked my bike the new thunderbird 350 on oct 15 2012 at Re showroom in Bangalore called CVS motors with a token advance of RS.5000 my bike still not delivered its been 7 months and there is still not confirmation on when the bike will be delivered even after booking my bike in the first day of the launch, all my efforts to follow up with the dealer has miserably failed require your help as an evidence i have a bill which clearly...
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kannan_r
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund request

Address:Bangalore, Karnataka

I booked a bullet electra 350cc from Royal Enfield Brand Store , Jaya Nagar 9th Block , Bangalore 8 months back. I was promised tht I will get my bike delivered within 5 months...checked my delivery status more than 20 times still the same response "by this month end"..I got frustrated with thier poor customer service and not deliverijg the vechile on the promised date I cancelld he vechile...now its been more than 20 days I havent...
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Akhil Menon
from Bengaluru, Karnataka
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unsatisfied with the product/ bad experience with the company

Address:Bangalore, Karnataka

I had bought Thunderbird Twin spark in the year 2009. Since then I have been having lots of issues with the bike . At first I thought that it could be minor issues and assumed that it is very common with these bikes. Recently when I was riding the bike , there was some sort of grinding noise from the engine . So I panicked and thought that the engine oil was less and then immediately took the bike to the service center. I went to the service...
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pareshkhobrekar
from Mumbai, Maharashtra
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Vehicle not received after 1 year from booking date

Address:North Goa, Goa

Sir,
This is to inform u that i Paresh Khobrekar had booked Royal enfield twinspark350cc motorbike on 29.12.2011. today after 1 1/2 years i have still not received delivery.

Please see the matter sir.


Thanks,

Paresh Khobrekar...
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Address:Gujarat

I had purchased a Twin Spark RE Thunderbird 350 from your authorized dealer here in Ahmedabad , namely Royal Riders Dealer Code 4380 located near the Stadium Cross Roads , Opp Vipul Dudhiya Navrangpura .The Motor cycle was purchased on 13th June 2012. The Engine No is ME30355COCE152061 and the Frame No is U35ECOCE152001. The Motorcycle is regularly serviced at the authorized dealership workshop. Sometime in the month of November , the workshop...
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S
shyjuck
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Using parts from damaged vehicles in new vehicles

Address:Ernakulam, Kerala

Sir,

I am a Royal Enfield Customer. I bought a Royal Enfield Classic 350cc Motor Cycle (please see at the bottom for the vehicle details) from Royal Enfield Brand Store at Edappally on 17-May-2011. I have done the entire free service and 3 paid service from the service Centre in this same store. There was a manufacturing defect in the back seat of the vehicle. I had pointed out this to the service Centre guys on the first service...
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SAMIRK
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

post dated cheque

Address:Mumbai Suburban, Maharashtra

I, Mr. Sanman S. Kharat, working as Electrical Engr Inspection Officer in BES&T (BMC Undertaking), Mumbai. i had booked a RE Classic chrome 350 bullet on 4th March 2012. the refund cheque was drawn on 24th Aug 2012. The officials at Royal Enfield Navi Mumbai Brand Store Plot No.16, Sector - 1,Sion - Panvel Highway,Nerul Navi Mumbai 400 706 , didn't informed me once telephonically as well as by email. I was keeping a regular followup...
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A
anilsuri1988
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PROBLEM IN REAR disk AND DIGITAL SPEEDOMETER

Address:Delhi

Hi,

This is Anil Suri from Delhi, I bought a Royal Enfield Thunderbird new model(TBTS) 350 on 18/11/2012.
Registration number: DL 14S C 1489
Engine number: U3S5COCM199677
Chassis Number : ME3V3S5COCM199677

It has been a pleasure riding the vehicle at most for only 3800 kms approximate.

After that I found that there is some problem with the REAR disk AND DIGITAL SPEEDO METER....
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S
sym malhora
from Solan, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no repair or change of the product

Address:Shimla, Himachal Pradesh

i bought a royal enfield motor cycle on march 2010 . the company had manufacturing defect in a box which lead the bike to have missing when the engine runs . the company also offered free replacement but their was no information about it , i want to replace that bike and even engine sounds very strange . the company also closed its showroom from shimla . and now i am left with none of any good option rather filing a complaint against the...
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HARISH JUNEJA
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FAULTY DISC BRAKES

Address:East Delhi, Delhi

DEAR SIR,

I HAVE PURCHASES BULLET ELECTRA ON DATED 22-03-12 FROM AMAR AUTOS,KANTI NAGAR,DELHI,AFTER DOING THREE REGULAR SERVICE FROM DEALER THERE WAS SOME PROBLEM IN FR DISC BRAKES,I COMPLAINT ABOUT THIS PROBLEM TO DEALER HE ANSWERED ME THAT THE FAULTY MASTER CYLINDER WAS OUT OF STOCK 7 WITH IN TWO-THREE DAYS HE ARRANGE & REPLACED,BUT TILL DATE HE WAS NOT ARRANGE THE MASTER CYLINDER OF SAID VEHICLE.BECAUSE THE BRAKE IS...
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Amol Gholap
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Royal Enfield ThunderBird

Address:Maharashtra

Dear Sir,

I buy the bike Thunderbird Twinspark on 25 June 2012 with the Trust of What Royal enfield name have in India and in me as well.
But I lost the trust on Royal enfiled Totally. The bike was giving me so much problem, every time there is the different problem.
It 5th time yesterday(5 dec. 2012) am calling the person to start my bike from service center and as usually it has been taken down to the service...
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K
kiranmahadik
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad quality

Address:Thane, Maharashtra

I have purchased Royal Enfield STD UCE 350.

after 1.5 month the gear shifter is become damage service center ( synergy - sakinaka ) said.

Royal enfield is ruining their quality.

what is doing their QC department??????????????

Royal Enfield is very reputed company and here in india they are not tracking for their quality assurance.

in service center also they are not...
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okaajay
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

manufacturing defective bike

Address:Mumbai City, Maharashtra

sir i Mr Ajay Oka residing at mimbai has purchased a royal enfield motar cycle (standard Bullet 350 ) from the company showroom at bandra (west) but they have sold me a manufacturing defective vehicle on 28/06/2012
i wrote many emails and sent my bike for repairs at there authorised work shops but the problem could not b solved. the bikes engine makes a lot o[censored]nusual rough sound and now the bike is kept in there custody they are...
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