Royal Enfield Complaints & Reviews

Address: Kattappana

The back break and the caliper is loosely bloated and while breaking the break is making noise and the caliper is moving and the breaking is also poor
When gone to the service center they are saying need to take for service but the bike haven't run the kilometre for next service

Please make this problem solveas fast as possible

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Address: Raj motor mothihari (Bihar)

Sir pl provide HSRP no plate on line booking. Raj motors Mothihari.. Sir jodhpur se gadi liya hai aur Registration mothihari RTO se kiya hai BRO5AQ1493 gadi no RTO ne de diya hai Lekin no plate ke liye HSRP Raj motor mothihari ne mana kar rahe hai ki hamare system me nahi le raha hai. Sir pl mere gadi Royal infield ka no plates provide karaye. Taki mera RC card vhi RTO se issue kar sake.

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Vijay Kumar sahni

Oct 20, 2021

Sir mera HSRP ka ky huwa pl conform my HSRP

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Hi,
I own a royal enfield classic 350 chestnut red bs6 model bike. From the day 1, i have an issue bike dragging to one side (sometimes left, sometimes right). I have visited the royal enfield service center in OMR many number of times for this issue and your service people try to convince me that there is no issue. 3 weeks ago, my bike started dragging too much on the right side, and i have taken bike to OMR service center again. First week, they agreed that the bike is dragging right and they taken it for a complaint.. they fixed and not even 1 day the bike was good. Again it started dragging to right. So i have taken it to service center again.. they agreed that the issue is again occured and they taken a complaint.. i have all the SMS and phone calls which your people agreed that there is a issuue and fixed it.. but even after 2 times of fixing the same issue, the bike is dragging right again.. i want the spokes wheel of my bike to be replaced completely with brand new alloy wheels.. i cannot bear with this worst spokes wheel and risk my life, with this right dragging bike..
I seek a resolution to this problem and hope that royal enfield will solve this problem to treat its customer with a good respect.

Thanks.

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Oct 14, 2021

Updated by avi2109 Hi,
I own a royal enfield classic 350 chestnut red bs6 model bike. From the day 1, i have an issue bike dragging to one side (sometimes left, sometimes right). I have visited the royal enfield service center in OMR many number of times for this issue and your service people try to convince me that there is no issue. 3 weeks ago, my bike started dragging too much on the right side, and i have taken bike to OMR service center again. First week, they agreed that the bike is dragging right and they taken it for a complaint.. they fixed and not even 1 day the bike was good. Again it started dragging to right. So i have taken it to service center again.. they agreed that the issue is again occured and they taken a complaint.. i have all the SMS and phone calls which your people agreed that there is a issuue and fixed it.. but even after 2 times of fixing the same issue, the bike is dragging right again.. i want the spokes wheel of my bike to be replaced completely with brand new alloy wheels.. i cannot bear with this worst spokes wheel and risk my life, with this right dragging bike..
I seek a resolution to this problem and hope that royal enfield will solve this problem to treat its customer with a good respect.

Thanks.

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Hi My name is Sujeen Kumar, I had booked the bike on 15th June 2021 but till now I have not received the bike if the bike is not getting ready soon in by company then why are you taking the booking, who is responsible for this please send me a simple answer otherwise than booking tell me how to get the money back

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Address: Hassan

The above mentioned showroom called me and said 55 percent offer is there for bike insurance..and I visited and did insurance..after that they said for your bike there is no offer and also they did insurance one month earlier for expery of last insurance…and I asked two times they didn’t respond…and manager also not responded…And service also not good…please enquire

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Address: PVR Wheels, kallekkad, Palakkad, Kerala

We have booked ES model bullet on 23rd August 2021 and showroom confirmed that bike will be delivered within a week. But till now we didn't received the vehicle and now showroom people's responding like we will refund the amount.

showroom verbally agreed within a week of booking delivery will happen, that is not done. They have done the fake promises and we have been waiting for last 50 days. Still they are not confirmed.

I have checked with support team through email, but they responded again need to wait for 1 more month. So total 70-80 days need to wait to purchase a bike. My friends also told that showroom people's doing fake promises for delivery. So don't buy vehicles from this showroom and not aware of other showroom delivery. Better not to buy RE vehicle's.

Note : Don't trust the delivery promises by this showroom

Showroom details :

PVR Wheels, kallekkad, Palakkad, Kerala

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Address: XIV/1181, PUTHIYAKAVU, KULASEKHARAPURAM PO, KARUNAGAPALLY

My bike KL23Q395 has been taken for Service on 8/10/21 at 11.30:am to Service centre at Roverz Motors, Puthiyakavu, Kollam, Kerala. The same has been returned on 9/10/21 at 7.30 pm without even washing the vehicle.
This is second time I am experiencing the worst Service from a Service provider of a reputed Brand.

I had been advised never to go for servicing at the Service provider as it is worst. But now I had Experienced it making their belief come true.

its worst.

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Purchased Signals on 8th October from Hitech Automobiles, Kurnool. In just 24 hours of taking the delivery the fuel tank's paint starts chipping off. The issue was not there when i took the delivery and it started right after filling the fuel and driving for 70 odd kms. I reported this incident right at the moment to the dealership and took the vehicle to the service center for checkup. But the dealership was not helpful. I strongly believe that it is a manufacturing defect. Could you please look into this issue and provide me with a solution. I am not able to drive the bike just 1 day after the delivery. I just feel regretful that I bought the vehicle from Royal enfield. I am expecting a quick resolution on this.

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The delivery date has already been passed a month and there is no update or whereabouts of the deliverable. this is very ignorant and unprofessional; which I certainly did not expect from a giant like Royal Enfield. I also have been writing mail a few times but no satisfactory reply. Also, the same model is available in local showrooms but online registration is taking more than 4 months to get delivered.

booking ID : BKG005055DE00133

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Address: Munger

Dear Sir/Madam,
I purchased a Royal enfield meteor from Vidya Automobiles Munger. I got quotation in which Ex showroom price is 214513/- and got invoice of 208084/- only It was really surprised how can Royal enfield dealer change the quotation and invoice in a same day. Invoice Number is INV007929DE00096

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Address: Trupti Auto World, Address-Plot No 99,NH 5,Patrapada,Bhubaneswar,Odisha(751019)

Sir,
I gave my bike to repair to RE showroom since 2 month they kept my vehicle and telling me that Chassis of my vehicle Thunderbird 350X(ABS) is not available.since 1 month and above i have given my order of parts.since 1 month RE can't manufacture Chassis? I request you please and kindly resolve my issue as soon as possible.Its a bike and you people are taking 1 month to repair it.Workshop manger of respective showroom is also telling the same that they are arranging the chassis.since 2 month they kept my vehicle in the showroom.it was never expected from such a big and vintage brand.kindly look into it

Regards
Hiranmaya Dash
Vehicle owner-Manorama Dash
Ph no:-[protected], [protected]
CH NO:-ME3U3S5C1KA435427
vehicle no:-OD33W5108

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If you cancel booking the Royal Enfield bike Booking amount, the amount will not be repaid

Karaikudi NEGA royal Enfield show room i am Three years waiting my amount not repaid

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Myself (Amulya Ratna Sadangi) from Berhampur, Ganjam District of Odisha State have booked the Royal Enfield Meteor 350 Supernova Blue edition on dated on 28th April'21 from M/s. Vaishnavi Automobiles, Konisi, Berhampur (Odisha) by giving a booking amount of Rs. 10, 000 through cash . Showroom manager assured for within 4 months delivery . But Still no delivery update from showroom as well as Royal Enfield.

Please Resolve this issue at your end.

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Address: Surat, Gujarat

Hi
GJ-05-PJ-9653
Invoice no: - 2017-18/R1/0000900 Model: - Thunderbird 350(Lightning Color)
Chassis No: - ME3U3S5C1HK203392
Engine no: - U3S5C1HK176174

Myself Ashish Patel ([protected]) had bought RE Thunderbird 350 (Lightning Color) from JSN Motors - Surat, Gujarat.
This bike jerking continuously specially during and after monsoon season.
RE responsible people are not picking phone...

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I have booked the Royal Enfield Meteor 350 Fireball RED dated on 25th June'21 from Rahi Motors Kalyani, West Bengal. Still no delivery update from showroom as well as Royal Enfield.

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This is to inform that I ( Sunil Almeida) residing in Mumbai had booked Meteor 350 on July 6th and was promised delivery by October 4th, 2021.
Now I have been informed that the manufacturing of my bike has not yet started, neither can they promise it by this year nor give the bike on the price promised, though I payed a down payment for the same.
Please tell me who is the legally aggrieved party here.

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Address: MOTO RIDERS GARH ROAD MEERUT UTTAR PRADESH

Website: [email protected]

As I know that there is no rule of purchasing accessories from the showroom only but they are denying from this and putting pressure on me to purchasing the accessories from showroom only and they're taking some extra charges for rto bike registration. Attachted enclosed recording. My contact no. [protected] Mr. Nipun jain

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Address: Nearby ambala (barara)

My bike handle was very hard & making a different sound
& pilot lights are not working
Dislike for Royal Enfield

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Address: Matt bikes limited medical College road Gorakhpur Gorakhpur UP

Inform you that make bikes Gorakhpur is not providing me windshield after order I have Erode the dealership or windshield ud but is not providing me. I have owner of media 350 Stellar black

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Address: Periyar colony tirupur

Hello.. I’m Elavarasan from Tirupur.. I have RE Continental GT 535.. 5 months before I purchased dual seat for my bike.. I asked for back foot rester with showroom.. they said it will be available within 10-15days.. whenever I ask them about back side foot rester, they asking time for that product to come from head office.. I have been waiting for 5 months.. is this how they treat their customer? Showroom name- Riderz (Tirupur Periyar colony) staff name- pressana

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Royal Enfield Complaints & Reviews

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Royal Enfield reviews & complaints page 24

Break is loosely bloated

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HSRP no plate

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Royal enfield classic 350 bs6 dragging right

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Regarding delay in booking delivery

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I am complaining about Insurance of my bike

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Delay on delivery&

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Service provided

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Signals Marsh grey

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Order delay for more than one month

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Refund of payment

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Delaying in giving service.since 2 month vehicle is not repaired

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Book cancel but amount not repaid

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Royal Enfield Meteor 350 Supernova Blue not delivered Yet.

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Jerking Problem

4 months still no Delivery of Meteor 350 Fireball Red

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Non delivery of the bike and pricing policy

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Pressure on me to purchasing the accessories from showroom

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Problem in handling & pilot lamp

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Accessories supply

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Regarding spares unavailable

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