Royal Enfield Complaints & Reviews

I have purchase bs6 classic 350, and it will become my worst experience with that bike, after first service bike engine is automatically shuting down after 50-60 plus km ride, than self automatically gone it's like... Ur are standing In middle of traffic hai your self start button stop working ...sometimes u have to switch off and on through key than its work ... Means bs6 means lots of problem in that ...please never ever I have suggested to any one to buy that worst bike

I am duraisingam Sub-Intentionally trying to deceive customer.Royal Enfield(vishaga motors showroom) Paramakudi, Ramanathapuram
Good morning sir I have booked Royal Enfield model- meteor 350(fireball red) on[protected] from-vishaga motors. my booking id-BKG009170DE00048 with initial payment of Rs.10, 000/-At the time of booking the Sales Representative told the below quote,
- Need to pay only onroad price + insurance + tax = Rs 2, 23, 943\-
- No additional charges
- Additional Fittings and extended warranty not mandatory Next day when I went to pay remaining amount and take delivery they were charging additional amount around Rs (10600) Ewd Rs4300, RE bumper Rs3700, engine guard Rs2500

- Extended warranty ( Compulsary )
-External Fittings charges ( Compulsary )

We dont Need the additional External Fittings charges and extended warranty.
But the showroom manager is forcing us to buy and pay the extended warranty and External Fittings charges. His behaviour is very Rude. He is not ready to give the bike without paying the additional amount.
And now we have no Trust in this Showroom and there service support. So I dont want to buy any bike from this showroom.
The manager is delaying to return the initial amount paid.
I have audio and video evedience regarding the same.
Showroom Manager Name: Ruban, mobile[protected] and accounts department Name:Vanitha mobile[protected] Thanking you
Regards,
Duraisingam (contact details - mobile number [protected] [protected]@gmail.com)

I buyed my Classic 350 BS 6 engine on 11 June 2021 from Garg Autos Sector 32 Chandigarh and after complete one month / 500 KMS, I went to the service station in industrial area Chandigarh for my 1st service. Till that time, I got stopping issue twice or thrice but I ignored it because I thought since my bike is new so this happens when a new engine comes in a running form. This issue continuous to arise after my service and it has become...

My bike abs not working since one month, i have check many authorised dealer, they unable to slove my problem also said that it not an big issue, but i faced many problems due to not having Abs, please kindly concern my issue

My bike chassis number -ME3US5C2KA426776

In June 2021 (5 months ago) I put a $2000.us deposit down with the Phnom Penh, Cambodia dealership for Royal Enfield motorcycle, for delivery of the motorcycle on Dec 8, 2021. I have many times asked the Royal Enfield Phnom Penh dealership about a date when the motorcycle will be at their dealership as I have to make non-refundable hotel reservations. (I live 4 hours away) Even though they should know what ship it left India on, and what ship it was transferred to in Singapore for shipment to the Port of Sihanoukville, Cambodia, I can never get a straight answer out of them. I also wanted to buy/order riding RE riding appeal and they said they cannot order appeal for individual customers. If that is RE company policy, they are losing money on it. Very poor to non-existent customer service. Next time I buy a new motorcycle it will not be a Royal Enfield. I can only hope the RE motorcycle is better than their customer service!

From the delivery day onwars my new purchased re himalayan is full of manufacturing complaints, day by day complaints are occuring from the vehicle. Now its only at 4050 kms am drived in total,
Now its fronts wheel bent, cone set malfunctioned, electrical circuit drops, battery drains, key set showing defects, while hiking a vertical road its shuts down and starts only after 5 to 20 minutes.
Now i got aproblem with the rear shocks absorbers.
And the pulling of this vehicle is only showing matched to a 200 cc bike
Chase numbver:me3d4a5f1mc001697
Reg number: kl 29 t 0468
Owner: muhammed aquib khilani
Mobile: [protected]

The back break and the caliper is loosely bloated and while breaking the break is making noise and the caliper is moving and the breaking is also poor
When gone to the service center they are saying need to take for service but the bike haven't run the kilometre for next service

Please make this problem solveas fast as possible

Sir pl provide HSRP no plate on line booking. Raj motors Mothihari.. Sir jodhpur se gadi liya hai aur Registration mothihari RTO se kiya hai BRO5AQ1493 gadi no RTO ne de diya hai Lekin no plate ke liye HSRP Raj motor mothihari ne mana kar rahe hai ki hamare system me nahi le raha hai. Sir pl mere gadi Royal infield ka no plates provide karaye. Taki mera RC card vhi RTO se issue kar sake.

Hi,
I own a royal enfield classic 350 chestnut red bs6 model bike. From the day 1, i have an issue bike dragging to one side (sometimes left, sometimes right). I have visited the royal enfield service center in OMR many number of times for this issue and your service people try to convince me that there is no issue. 3 weeks ago, my bike started dragging too much on the right side, and i have taken bike to OMR service center again. First week, they agreed that the bike is dragging right and they taken it for a complaint.. they fixed and not even 1 day the bike was good. Again it started dragging to right. So i have taken it to service center again.. they agreed that the issue is again occured and they taken a complaint.. i have all the SMS and phone calls which your people agreed that there is a issuue and fixed it.. but even after 2 times of fixing the same issue, the bike is dragging right again.. i want the spokes wheel of my bike to be replaced completely with brand new alloy wheels.. i cannot bear with this worst spokes wheel and risk my life, with this right dragging bike..
I seek a resolution to this problem and hope that royal enfield will solve this problem to treat its customer with a good respect.

Thanks.

Hi My name is Sujeen Kumar, I had booked the bike on 15th June 2021 but till now I have not received the bike if the bike is not getting ready soon in by company then why are you taking the booking, who is responsible for this please send me a simple answer otherwise than booking tell me how to get the money back

The above mentioned showroom called me and said 55 percent offer is there for bike insurance..and I visited and did insurance..after that they said for your bike there is no offer and also they did insurance one month earlier for expery of last insurance…and I asked two times they didn’t respond…and manager also not responded…And service also not good…please enquire

We have booked ES model bullet on 23rd August 2021 and showroom confirmed that bike will be delivered within a week. But till now we didn't received the vehicle and now showroom people's responding like we will refund the amount.

showroom verbally agreed within a week of booking delivery will happen, that is not done. They have done the fake promises and we have been waiting for last 50 days. Still they are not confirmed.

I have checked with support team through email, but they responded again need to wait for 1 more month. So total 70-80 days need to wait to purchase a bike. My friends also told that showroom people's doing fake promises for delivery. So don't buy vehicles from this showroom and not aware of other showroom delivery. Better not to buy RE vehicle's.

Note : Don't trust the delivery promises by this showroom

Showroom details :

PVR Wheels, kallekkad, Palakkad, Kerala

My bike KL23Q395 has been taken for Service on 8/10/21 at 11.30:am to Service centre at Roverz Motors, Puthiyakavu, Kollam, Kerala. The same has been returned on 9/10/21 at 7.30 pm without even washing the vehicle.
This is second time I am experiencing the worst Service from a Service provider of a reputed Brand.

I had been advised never to go for servicing at the Service provider as it is worst. But now I had Experienced it making their belief come true.

its worst.

Purchased Signals on 8th October from Hitech Automobiles, Kurnool. In just 24 hours of taking the delivery the fuel tank's paint starts chipping off. The issue was not there when i took the delivery and it started right after filling the fuel and driving for 70 odd kms. I reported this incident right at the moment to the dealership and took the vehicle to the service center for checkup. But the dealership was not helpful. I strongly believe that it is a manufacturing defect. Could you please look into this issue and provide me with a solution. I am not able to drive the bike just 1 day after the delivery. I just feel regretful that I bought the vehicle from Royal enfield. I am expecting a quick resolution on this.

The delivery date has already been passed a month and there is no update or whereabouts of the deliverable. this is very ignorant and unprofessional; which I certainly did not expect from a giant like Royal Enfield. I also have been writing mail a few times but no satisfactory reply. Also, the same model is available in local showrooms but online registration is taking more than 4 months to get delivered.

booking ID : BKG005055DE00133

Dear Sir/Madam,
I purchased a Royal enfield meteor from Vidya Automobiles Munger. I got quotation in which Ex showroom price is 214513/- and got invoice of 208084/- only It was really surprised how can Royal enfield dealer change the quotation and invoice in a same day. Invoice Number is INV007929DE00096

Sir,
I gave my bike to repair to RE showroom since 2 month they kept my vehicle and telling me that Chassis of my vehicle Thunderbird 350X(ABS) is not available.since 1 month and above i have given my order of parts.since 1 month RE can't manufacture Chassis? I request you please and kindly resolve my issue as soon as possible.Its a bike and you people are taking 1 month to repair it.Workshop manger of respective showroom is also telling the same that they are arranging the chassis.since 2 month they kept my vehicle in the showroom.it was never expected from such a big and vintage brand.kindly look into it

Regards
Hiranmaya Dash
Vehicle owner-Manorama Dash
Ph no:-[protected], [protected]
CH NO:-ME3U3S5C1KA435427
vehicle no:-OD33W5108

If you cancel booking the Royal Enfield bike Booking amount, the amount will not be repaid

Karaikudi NEGA royal Enfield show room i am Three years waiting my amount not repaid

Myself (Amulya Ratna Sadangi) from Berhampur, Ganjam District of Odisha State have booked the Royal Enfield Meteor 350 Supernova Blue edition on dated on 28th April'21 from M/s. Vaishnavi Automobiles, Konisi, Berhampur (Odisha) by giving a booking amount of Rs. 10, 000 through cash . Showroom manager assured for within 4 months delivery . But Still no delivery update from showroom as well as Royal Enfield.

Please Resolve this issue at your end.

Hi
GJ-05-PJ-9653
Invoice no: - 2017-18/R1/0000900 Model: - Thunderbird 350(Lightning Color)
Chassis No: - ME3U3S5C1HK203392
Engine no: - U3S5C1HK176174

Myself Ashish Patel ([protected]) had bought RE Thunderbird 350 (Lightning Color) from JSN Motors - Surat, Gujarat.
This bike jerking continuously specially during and after monsoon season.
RE responsible people are not picking phone...