Royal Enfield Complaints & Reviews

Sir,
My name Sangar Renganathan.
My new Bike of Royal Enfield,
this bike delivered the 03/12/2020. This bike i am using in only 6 months but suddenly come to 5 and 6 problem.

My complaints Details :
1.painting problem
2. break problem
3.self starting problem
4.chain problem
5.Engine problem

I asking to Show room 4 and 5 times, But not response the Workers and Managers so kindly solve my problem sir.

Show room details:

Abi motors
Indra nagar,
Neyveli,
Panritti(TK),
Cuddalore(DT),
607801.

Newly bought Royal Enfield having multiple issues have raises 4-5 complain to support team. Am not getting the proper resolution.

Within a span of a months 4-5 times visited Royal Enfield workshop and they unable to solve my problem and have ask them for return the vehicle.

Regards
Suraj Kohli
[protected]

Frequently engine stops working when on my riding. I have visited service centre but they have not solved the problem.
Gear shifting also very hard.
Totally upset with automatic engine stopping.

Dear team,
My 4 month after new bike, and my issue is My bike is not running properly and my bike is running too much jam and my bike is not running smoothly

Many times Starting problem occur in bike not always. It starts with many kicks. I told the matter during service of bike in the Royal Enfield workshop situated at Saguna Danapur (Patna)
Kindly see the matter and resolve the problem.
Regards

Engine sound in tik tik for running 5 to 10 kilometer plz solutions this problem

I sumited the complain loni branch but no reaponse . no soulution of my bike . i am so trouble for my bike bullet.

As I mentioned above my himalayan bike 2021 model purchased in the month end of February 2021 but getting vibration in bike in the area of front side of gauge .

This is the second time I'm facing the issue issues of vibration .
Contiously getting problems in my bike
1)bike vibration
2) hard gear
3) poor breaking .

I'm very disappointed with this bike contiously facing the issues, and just 3months completed for my bike have been facing Lott of issues

Please solve the complete all the issues or take your bike back and refund my amount .

I purchased the granite black 2021 by the March end and not yet changed the temporary number plate, which almost covered 291kms only. On[protected] after the refuel, the bike was not starting and in between the ride the bike was continuously going off (danger situation). I contacted the roadside assistance and they asked to open the fuel cap for some time and start but it was unsuccessful advice followed by the fuse plugs interchange. (Due to lockdown nobody is available was the reply from the RE side). The hard part is that I toed it myself and reached home with this heavy machine for 1 km. The enigmatic part is that the quality assurance and the research department of Royal Enfield are not seriously considering the safety and minimal quality they have to keep. A customer who purchased the premium bike has to suffer a lot like this type of attitude from the Royal Enfield. It's a disappointment from the Royal Enfield. Hope you may keep the ethics.

Iam using re classic 350.ican buy this motor cycle 2018 .but now bike fuel tank is leaked.why you making poor build quality in this motor cycle now actualy iam hate this type of think's...its not good from your side...actualy this is my dream bike bt now iam regret... Thnks

My own vechical classic350 am taken 1.5 year back now running KM is 23700 now Tyres is open remold already Complent the ur delair shop not responses .. I WILL send PICK aLSO ASAP

Regurd
Dinesh kv
[protected]
kvdinesh.[protected]@gmai

Sir
I have a very sad thing to say here..the classic 350 bike I coveted is now unusable..I was told from the showroom that it can be repaired. The total distance of the vehicle is only 150 km. By then, the sound started coming from inside the engine.It's a very worrying thing..even if the new bike is repaired, it is sure to be a problem again..Now the company says that the recently launched bike has some defects .It will include my bike..Desappointed
Jasim musthafa
Kerala
Malappuram
Kottakkal
676553
[protected]

I have a very sad thing to say here..the classic 350 bike I coveted is now unusable..I was told from the showroom that it can be repaired. The total distance of the vehicle is only 150 km. By then, the sound started coming from inside the engine.It's a very worrying thing..even if the new bike is repaired, it is sure to be a problem again..Now the company says that the recently launched bike has some defects .It will include my bike..Desappointed

Bought a standard 350 electric start bike from Heritage RE Thrissur, Kerala before 2 months and just 850 kms driven. We are facing starting complaint. Self start an kicker start both are not working. Disappointed because just a 2 month old bike is facing starting issues.

My RE 350 standard model. New Only 3000 km . only. Finish brake shoe

I am writing this mail after 4 months of booking my royal enfield interceptor 650 (baker's express) from one of your outlets the 6th gear in Tatibandh, Raipur Chattisgarh.
I had booked the vehicle (on 21st Jan 2021) under the promise that the vehicle will be delivered to me within a span of 2 months at the max.
But I've not received any response to numerous calls and messages from the showroom.
I had to visit the showroom post my date once and still did not get any satisfactory response to my query.

Can you please help me here to expedite things.? This was supposed to be a special birthday gift for my brother and the kind of service that royal enfield has given to us has been a let down. I am writing this mail as a last resort, post which I have no other option but to go for some other brand which is more customer oriented.

Attaching the booking receipts which mentions the tentative date of delivery which was committed to me by the showroom.

Regards,
A highly unsatisfied customer
Suryamohan Pillay

I have booked the vehicle (RE 350 Stealth Black) on March 23rd 2021 and till now I have not received any update for the delivery date. I this span of 2 months you people have increased 7000/- on almost all models. We are not able to understand how you people are increasing the cost without any production and delayed delivery. Need immediate intervention on this issue.

As mentioned I booked customized meteor and they promised me that you will receive the delivery within 2 months and it is almost 4 months completed and no one is responding. Dealer soniya motors they have off there cell phones, I asked them to refund but no responses from there end

Dear sir,
My name is Amith T T. I am from New Mahe, Kerala. I had booked a bullet 350 bike on October 2020 from Sharpline Automotive LLP, Royal Enfield dealer located in Thalassery, Kerala, by paying an amount of Rs. 10000. In February 2021 I cancelled my order. I had received an sms also regarding the confirmation of cancellation of my bike. I was told that the refund would be completed within 45 days. Even after two months time I hadn't received my refund amount. Hence I called the sales executive and asked her when I would get my money. She replied that the cheque is not ready since their General Manager is not at place at that time. I tried to call her again after a few days but the call was not reaching. At last I went in person to the show room and then I got a reply that their General Manager is not at their place so that the signature in the cheque can not be done. I was also told that they would contact me when their manager become available. I replied him that I can go and get his signature but the executive refused it. I asked them to transfer it through internet banking but they told that they don't do online transfer. Kindly do the needful sir. Once the order is cancelled, they are making us fools. Copy of the invoice for the order is attached here with. Please please help me. Kindly note sir, I have contacted them many times regarding this issue yet it is not solved. I don't know what you do now.

Dear I have given my Himalayan for 4th general service after receiving the vehicle the bike stopped in between traffic making a crank sound in engine. Called for road assistance and sent back the vehicle for service they said that they misplaced some part in engine they charged me 550 inr after receiving the bike just in 10 kilometres the vehicle stopped again and I call for assistance again they requested for not to complaint . Now it’s been more than a month my complaint was not resolved and not received my bike. Showroom is in gajuwaka, Visakhapatnam-530026

Regards
Satya
[protected]