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Royal Enfield Complaints & Reviews

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Updated: Nov 27, 2025
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Royal Enfield reviews & complaints page 54

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S
Sony B N
Sep 12, 2020
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Address: Sony B N

Sir,

I bought the classic 500 stealth blackbike (Kl-02-bk-8492) from unnunni morters, royal enfield dealer, kollam (Kerala) in the month of november, 2019, after running 8200 km due to minor complaints, arrived at unnoni morts' service center on 18/08/2019 and delivered the first service. Two days later.
The bike was brought to unnuni mortars on 09/09/2020 and 11/09/2020 as complaints.
They did something.
Complaints not resolved. Please take immediate action to resolve my issue

Thanking you,
Yours faithfully

Sony b n
Moolekkadayil
Inchavila p o
Perinad
Kollam -691601
Email - [protected]@gmail.com
Mobile [protected]
Whatsapp-[protected]
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    mohd fuzail
    Sep 11, 2020
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    Address: BALAGANJ

    Hello, this is Fuzail from Lucknow, it is to bring to your knowledge that I have bought a Royal Enfield Electra from Balaganj showroom in Lucknow. Within 1 week, the whole electric wiring of the bike has burnt up. I have met the Balaganj showroom representatives many times but the say they can't help. I have left the bike with those guys. I need an urgent solution. Hoping for a better response. You can contact me on [protected], [protected]
    +3 photos
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      Manoj Kumar Harjiuta
      Sep 10, 2020
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      Address: Manoj kumar vill. Manjgaon P. O Samoli Teh Rohru Distt. Shimla Teh. Rohru 171207

      Iam purchase royal enfield standard 350 bs6 tapan industries iam notice that scratch on fuel tank & after running 100 above km bike allinment out kindly help me this matter
      Royal Enfield customer support has been notified about the posted complaint.
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        Manoj Kumar Harjiuta
        Sep 10, 2020
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        Address: Manoj Kumar Vill. Manjgaon P. O Samoli Teh. Rohru Distt. Shimla H. P. 171207 mob. 9418527596

        Iam purchase new royal enfield standard 350 bs6 from tapan industries rohru last two weeks ago iam noticed that allinment out of this bike and screech on fuel tank
        Royal Enfield customer support has been notified about the posted complaint.
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          pritam.raja
          Sep 10, 2020
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          Address: At: Balijoda, PO: Kadualbandh, Mayurbhanj, Odisha

          Its fortunate, i owned my first classic 350 with attached details on 09th sep 2020. But during purchasing process, i was insisted to pay rs 3, 000 against 2 year extended warranty. Already i am availaing 3 year extended warrent as complimetary from company itself, so there will be no point to make compulsory for such charges. Company should understand, we are depending on finance for owning our dream enfield and such extra charges are disappointing us. So i need to refund the amount. Its not matter of rs3, 000. Its a matter of company policy. Hope i will get a solution soon.
          +2 photos
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            N
            Naji Nsvp
            Sep 9, 2020
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            Address: MASS WHEELS ROYAL ENFIELD SERVICE STATION, Taliparamba, kannur, kerala

            I did my royal enfield bike service and body coating together. They told i will one more coating in next six months.
            After few days of service, i started facing problems (Sounds and missing) in my bike. It was during the lockdown time and hence i could contact the service station.

            Later after lockdown when i contacted them for second coating, they are not agreeing for doing the coating alone. But i dont want to do service again from there since i face problems after my first service.
            So i just want to complaint mass wheels service station, taliparamba, kannur, kerala.
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              S
              Sumit3207
              Sep 9, 2020
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              Address: Garg Auto Zone, SCO 8-9, Chandigarh Ambala Highway Vill Singhpura Zirakpur Distt.SAS Nagar, 146403 Zirakpur.Mobile No.8968676388, [email protected]

              Sir,
              I bought my royal enfield classic 350 cc black color on 19.08.2020 and at the 4th day of the purchase the color of the silencer bend above the catalytic convertor where the oxygen and co2 sensor is mount started to loose its color and turned pale yellow which could be a serious defect. Further i called up the agency and they said when u will come for the ist service i. E. 500 km or 30 days whichever is earlier. I approached them and i told them the same problem to them they said its not covered under warranty. But its still not even one month old and i got this problem they said we will do the nickel process on it and further they made a lame excuse that its not available right now. What kind of poor service this company is providing. Royal enfiled should be directed to rectify my problem else change my silencer.
              I will be thankful to you.
              Regards
              Sumit verma
              Resident of kothi no. 26 bala ji ph2 lohgarh road, zirakpur punjab distt. Sas nagar mohali.
              +2 photos
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                S
                safvan ac
                Sep 9, 2020
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                Address: Royal Enfield Showroom near town hall circle Thalassery, Chirakkara, Kerala 670104

                Hi my name is safwan i bought an oru thunderbid x from sharpline thalassery. I had to remove my silencer and change the wheel bend. Then he said no, you will not get your warranty, then they will not give anything for about 3-4 weeks, even if they can not solve this problem, i do not even ask, then why do you come to work in a showroom in thalassery, such as a warranty, the product will not be paid, if they take it first? Is there a need for a thalassery sharp line showroom in thalassery that only takes paid works like this? Warranty over in just 5-7 days away please help sir

                My number [protected]/[protected]
                Email [protected]@gmail.com

                Showroom number[protected] [protected]
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                  safvan ac
                  Sep 8, 2020
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                  Sharpline thalassery

                  Address: Royal Enfield Showroom near town hall circle Thalassery, Chirakkara, Kerala 670104

                  I purchased a thunder bird x in sharpline thalassery royal enfield showroom sharp line thalassery no customers support no warranty claim support i f i tells the products is not in stocks why sharp line is it bullet showroom or market only support paid service only i check for a silencer and allow wheel they say no allow wheel no silencer in warranty option then my friend just called for alloys wheel for buying they says alloy stock is here...
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                  Abishek Roshan
                  Sep 8, 2020
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                  Address: Sai Baba kovil, Coimbatore,Tamil Nadu

                  I have faced an accident 2 and half months ago and i have gave my bike to service centre located in sai baba kovil, coimbatore, tamil nadu. My bike registration number is tn38cs5200. But it's been more than one and half months since they started the work and still my bike is not repaired and no information is properly informed to us. Whenever we ask they are just keep on saying we don't have part. I'm requesting you to repair my bike as soon as possible and deliver it to me.
                  I can't upload the photo in this website with the given format. Please to rectify it.
                  Thanking you.
                  Royal Enfield customer support has been notified about the posted complaint.
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                    A
                    Ashish m nair
                    Sep 4, 2020
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                    Address: WEBSITE I- 157A/B, SOUTH WEST MOTORCORP INDIA PRIVATE LIMITED, Manal Rd, PO, Chemnad, Kerala 671317

                    I gave my bike for servicing at Royal Enfield showroom service center in kasaragod, Chemnad branch. They kept my bike with them for a whole day to resolve all the issues I had with my bike and the next time I received it just the way how I gave it to the for servicing. This isn't the first time they did this to me, they keep doing this every single time.
                    Royal Enfield customer support has been notified about the posted complaint.
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                      samy randhawa
                      Sep 3, 2020
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                      Hi royal enfield many manmohan auto mohali punjab say interceptor 650 liya tha ab os mai whobling issue ah raha hai or meri bike sirf 2000 km chali hai manmohan auto ka staff mujay yeh bol raha hai ki aap apni bike ko local mistri say check ja thik karwa lo fir mai in ki dosri branch chandigarh sector 116 ramdarbar mai gaya tho un loogo na mujay voh hi baath boli ki aap bhar say check karwa lo sir abi meri bike warrinty mai hai or mai bhar say check kasay karwa sakta ho mujay waha ka staff bilkul bi sporrt nahi kar raha hai plz meri help ki jay many 3 lakh ki bike li hai jab bhar say hi check karwani hai tho mai cycle hi lay leta sir
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                        Swarndeep kumar
                        Sep 3, 2020
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                        Resolved

                        Address: Deoghar sarwan road near naulakha mandir ,karnibagh deoghar, Jharkhand 814112

                        The booking of my royal enfield stealth black 350cc was done on 1st July 2020. The company branch promised me to deliver it by 45 days from the date of booking.. It's been more than 2 months now.. Even after i asked so many times about my bike to the sales manager puspak kr sinha of roy brother Branch sarwan road, deoghar but they are not doing anything.. They say it's the delay from the company.. I need my bike as soon as possible.. People who have booked the bike after me in other branches have got theirs bike.So i request to provide bike as soon as possible Thank you.
                        Sep 4, 2020
                        Complaint marked as Resolved 
                        I received only booking mail And sales manager says within a week i will deliver your bike but as that week goes again give another excuse and says next week definitely will be deliver But now 2 month passes and did not deliver my bike, email id is [email protected] and mob no-94311 57591
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                          S
                          siddiit
                          Sep 2, 2020
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                          Address: SKYS ROYAL ENFIELD SHOWROOM, BANSILALNAGAR, AURANGABAD, MAHARASHTRA

                          The skys royal enfield servicing centre at bansilalnagar, aurangabad, maharashtra is really bad with their services. The staff is very arrogant, all the staff rushes on customer to cause injury, using very bad language. They are charging complete rate of chain spray, but using less than 10% chemical for spray and are refusing to hand over the left over spray cann. They had destroyed my fuel gauge and refused to repair or replace it, instead all the staff of service centre including their supervisor toffic, quality check manager and many other rushes on me to cause injury using really, really bad words.
                          Actually it is a criminal offences and i would have filed a complaint at the police station, but i m a very old customer of your company, my family owns more than 15 bikes of royal enfield, almost all models available in india, so i thought it is my prime responsibility to inform you first and let you play your part.
                          Hope you will look into the matter and take the preventive measures as soon as possible.
                          Thanking you in anticipation.
                          Royal Enfield customer support has been notified about the posted complaint.
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                            SHAHBUDDIN G
                            Sep 1, 2020
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                            Address: HSR services #3796 19th main 13th cross bsk 2nd Bangalore 560070 stage

                            Hi royal enfield
                            This is to inform you that the bike which i had taken delivery today @6:00pm is having some unexpected sounds in engine and side stand sensor also not working sometimes. I told this to the person who had given me delivery but he said this is new bike so it's sounding like this but i'm not satisfied and disappointed by this issue please prioritise this and get me exchange.
                            Shahbuddin ([protected])
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                              Safeek
                              Aug 31, 2020
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                              Address: Door No 3 Muthupillai Mandapam, 38 B, Kumbakonam - Karaikkal Main Rd, Kumbakonam, Tamil Nadu 612401

                              I serviced my bike bullet 350 classic couple of days before but not even serviced well take my complaint seriously the cost of price 11, 500 inr
                              But the service not worth for 11.5k so yu have to consider my problem
                              Take a serious matter this service by royal enfield located in kumbakonam
                              Make a genuine service deal with the customer kindly
                              Not worth it for 11.5k for this kind of service totally fraudulent service ever i have seen before
                              Put a eye on that showroom and service center
                              +5 photos
                              Royal Enfield customer support has been notified about the posted complaint.
                              Aug 31, 2020
                              Updated by Safeek
                              Fraudulent Sevice ever Done by Royal Enfield service center I serviced my bike for 11.5k but not worth it for that much cost but the done the service for 2000 and the cost for 11.5k way the fish is this man

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                                DepayanDey
                                Aug 29, 2020
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                                Address: Hemanta Mukharjee Sarani, Deshbandhu Para, Siliguri, Pin-734004

                                I, depayan dey, have booked royal enfield bullet 350 efi forest green, on 13/07/2020. Booking number bkg000085cd00428 in siliguri west bengal, pin-734001. I was waiting from that day but after 45days past (As promised by the royal enfield showroom), i'm not getting my bike. Kindly help me in this regards, i need the forest green colour.
                                +1 photos
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                                  The lazy Bangali
                                  Aug 29, 2020
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                                  Address: Suri Birbhum

                                  My name is priyabrata pal I buy classic 350 gun metal gray 29sept 2019 not I have faceing some engine problem and battery problem I complaint many time in my neaest showroom but they have dosnt response my talk thay talking very roodly and I thing so the wrost company royle enfild .
                                  Royal Enfield customer support has been notified about the posted complaint.
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                                    rajesh vaswani
                                    from Rawatbhata, Rajasthan
                                    Aug 27, 2020
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                                    Address: Nupur Vaswani, ridhi sidhi nagar,kota ,Rajasthan

                                    Same
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                                      suresh anandan 04
                                      Aug 26, 2020
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                                      Starting problem cum wiring harness problem

                                      Dear sir,

                                      i purchased royal en field on[protected] from dino motors thirumullaivoil, chennai, the invoice no is inv007120cd00118,
                                      i took the delivery on 3.08.2020, frome the day one my vechile got the starting problem, when i went to the service center
                                      first they told that problem is the battery after they changed the battery problem not over, now they are telling that the problem in the wiring harness, still...
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