Claimed

Royal Enfield Complaints & Reviews

1
Last updated Mar 6, 2024
Complaints 3453
Resolved
369
Unresolved
3084
Quick Links
Statistics
Share
Contacts

File a complaint to Royal Enfield

Having problems with Royal Enfield?

File a complaint and get it resolved by Royal Enfield customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Royal Enfield
Customer Service Contacts

Royal Enfield Phone Numbers

Phone
+91 44 4223 0400
1079
417
Fax
+91 44 4201 1719

Royal Enfield Website

Royal Enfield Head Office Address

Tiruvottiyur High Road
Tiruvottiyur
Tiruvallur District
Tamil Nadu
India
600 019

Royal Enfield reviews & complaints page 54

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Address:gachibowli, hyderabad, telangana state, INDIA

Hi, my name is anand varma, contact me through [protected]@protonmail.com
i gave my royal enfield thunderbird 350x (less than 2500km driven) to the royal enfield authorised service center in gachibowli (go green motors) on 09/june/2020. for oil leak because of the plug coming from engine right side, got off from the engine (video attached below).and they take my bike in the morning around 9:30AM and said it will be done right now ....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Ghodbundar thane

I want to launch a compliant regarding my rear tyre mudguard which i bend the day i bought my new bike.
I informed this thing a month ago to the showroom people but they show no response so i have to file a compliant.
Services are very poor....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dheeraj Kumar Bhardwaj
Report
Copy

Change my bike in standard bullet 350 cc

Address:VPO Masroond teh and distt chamba

Meri bike change kr do bahut dikkat de rhi h mujhe nhi chahiyeh bullet bekaar h feedback 0 h meri taraf se...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:104A/382 Rambagh Near Rambagh Post Office, Uttar Pradesh 208012

Team RE,

I am writing this mail on behalf of my continuous poor maintenance experience with one of your stores located in Kanpur.

Unfortunately, I have purchased two thunderbird 350 from Sareen Motors, Rambagh, Kanpur. It is strange to know that there are two more RE bikes we have in our family and we are all equally troubled just because of your poor quality product and poor service and maintenance deliveries.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pressshop Weldshop
Report
Copy

Bullet 350 cc Classic

Address:Gurugram

I bought bike having reg. no HR33H4306 and reg. date- 13/03/2020. and service has been done on service center on 15/08/2020, then everything was ok.
Now suddenly clutch is not working and i register a complaint and give the bike in service center in Gurugram, now they are telling that clutch plate need to be change and charges will be apply....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Shreya automobiles pvt ltd auto rise RE service center RBl road lucknow UP

Hello, yesterday i went for service of my classic 350 to lucknow rbl road service center and the one of the worst service is done and when i complain that to there management they started arguing.
They billed me unnecessary things which were not required and not used the re products for the service used other non branded products.
I urge the re management to look into this matter as soon as possible or have to see the legal...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Govind Bergali
Report
Copy

silencer (rust and damage)

Address:Village PANDEYNAWAR, ANANDPUR haldwani nainital 263139

Gud morning sir
My bullet 350 classic double disk metal grey colour. Silencer to be rasty tail pipe 2.5 year ago registration...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mithun podder
Report
Copy

Delivery delay and over many

Address:Kolkata

Hi,
This you to inform you that, I have bought Royal Enfield Classic-350 from Kolkata Bike Zone Showroom- Chinar Park, Rajarhat.
I have made full down payment for the Bike. However, the showroom is asking for further payment of INR 500 each for HP charge and CS charge, which counts for an additional INR 1000. They have also asked me to pay separately for Leg Guard and almost 2 months i was booked and full down payment the Bike...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
X
xndp knwr
Report
Copy

Leg guard

Address:dibrugarh

Broke my leg guard. do not change my leg guad. dealer has no response me...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yugan Rehan
Report
Copy

engine light

Address:1 hardev nagar, kapurthala road opposite sports college, jalandhar

My engine light indicator not turning off after few minutes...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Soundhararajan95 Soundhar
Report
Copy

Self not work and speed 60 to 70 only running

Address:Dino motors thiruvallur

Royel enfield electra bs6 model. Self not working and indicator sound not hearing, sleed 60to70 km only running speed. Please support us i service last week in dino motors thiruvallur after that only....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RangaSwamy Gurusamy
Report
Copy

Warranty extended bill not issued

Hello sir/madam
I purchased re classic 350 on 24july @ dcs showroom tolgate chennai i was adivesed by showroom to put extension of warranty for 5yrs and then paid for that on 25th july 2020 but still now i din get my extended warranty bill showroom people said royal enfield issues so kindly clear this issue and hand over my warranty certificate to me my vehicle no tn03ab9444...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Ckm Zaun
Report
Copy

Very very bad service

Address:KOYILANDY

I just bought himalayan in koyilandy showroom at the date of september 2019. One month before i visited enfield showroom and ask my bike have many problems please clear that and i admit there (Already the showroom has postponed my serviece date that time i just calm because think about corona) but the showroom not clear my complaint the ask to me give my vehicle to other showroom and suggest calicut. What the hell my location and calicut...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Room no 16 Plot no 47 Gate no 6 NCC Malwani malad west Mumbai 95

Hello,
I bought a royal enfield classic 350 on 05th june 2018. After two years of mild usage, i noticed that the chassis of the bike was cracked and color of the tank is also going.
I went to the dealer from where i purchased the bike and he suggested me to got the service center. On 5th july 2020, i went to the service center, after going to the service initially they said that i have to pay for the chassis to which...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Secunderabad , 500003. Hyderabad

Hi

My name is arun & i have booked a royal enfield classic 350 cc stealth black colour model bike on 1st july'2020 at
Kayjee engineering showroom located at ranigunj, secunderabad, hyderabad, 500003.
Telangana.

The bike was promised to be delivered in 30 days.

However till date it's not delivered & i m really going through a bad experience now.

Unsure whom to escalate...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
DSNAGARAJU DSNAGARAJU
Report
Copy

My new bike self and kick starting problem

Address:Royal Enfield service center in tumkur

After 1st service my bike is not start self and kick properly please help me...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arkraj
Report
Copy

Regarding servicing

Address:Marvel Royal Enfield Bariatu, Ranchi, jharkhad

Hello,
My name is ark raj and my complaint regarding bike servicing. Actually i have given my bike for fuel tank colour and wheel alignment. When i have given my bike on that time i was not facing any problem regarding starting problem or engine race. But when i went to receive my bike i have faced that problem and my service advisor told me that my carburettor is not functional and he suggested me to replace the carburettor. My bike...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Saraighat Riders, N.H. -37, NEAR SARUSAJAI STADIUM, GUWAHATI-40

Dear sir, i sri sanjeet bhowmick would like to inform you that i have purchase a royal enfield 350x on 19.02.2019 from saraighat riders, guwahati

That sir they have supplied poor quality accessories (Non re) leg guard and back rest with my bike, by 8 months the colours are coming out means colour crust and they got rusted.
At the time of delivery they assured me the acceesories are very good and has warranty of 2 years.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
inders1984
Report
Copy

chassis cracked / frame cracked

My 2014 model royal enfield desert storm 500 chassis has cracked. I have tried to weld it but the crack is on both the sides so it is not repairable. I was lucky to notice well before riding or else would have met with some accidents. I have never heard or seen any kind of this proble in any other bikes. This is purely a manufacturing quality issue. I need the part to be replaced by the company. Pleae help....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sinu Bashic
Report
Copy

Petrol tank complaint

Address:Kerala .eranakulam aluva urban locomotor

Petrol tank rest and water come tank inside
My bike is himalayan...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy