Royal Enfield Complaints & Reviews

I give my re strom rider bike for servicing at brand store service center, sanath nagar, hyderabad.

Before servicing my bike has couple of issue like petrol liking, running bike was getting off in between on the road and back wheel disk was making noise.

Post servicing of bike 1 week same problem is there. I was travelling to nagpur from hyderabad on date 19th september 2020 my bike get stuck in between on the road and i face lots of problem.
I called to the guy who did my bike servicing (Ravi teja mob no. [protected]) but he was not listening my issue not helping me in any way.

Then i take my bike to mechanic and found the guy who did servicing of my buke at service center he didn't done the servicing properly not clear the carborator and even not changed the air filter as well as air pipe.

Now i want return my servicing total amount and take the strict actions against service center.

Below are the details of my invoice.

Job card no. Rjc 100079cd02609
Job card date:[protected]
Invoice no.: inv100079cd02160
Invoice date:[protected]
Registration no.: mh40bt4346
Chassis no.:me3u3s5c2jl306175
Supplier gstin 36aaace3882d1zt
Client number:[protected]
Total amount: 1307.51

We have been able to understand detect some unusual problems in our vehicle which is one of your products which is the royal enfield (Unit of eicher ltd)/bullet 350 es - electra black
Such as some of the parts which are supposed to be made up of steel have turned out to be made up of steel like the silencer pipe which we have already changed twice in the past two years because of rusting.
And one of the other problems is chain and socket of the vehicle has been getting damaged regularly.
And the shock absorber is also rusting out, we

Purchasing classic 350 cc stealth black model but getting glossy black halmet with this bike which is not suitable for the subject model. Inspite of requesting from the agency, agency is denying to give or exchange with matte black as saying that "only glossy halmet is given by the company and we cant help you out."and if you want you have to purchase it separately.
Even important accessory like leg gaurd is not being given with the bike. It doesn't suit the reputed company like you. Pls look into this matter expediently.

I have purchased last one year my back shockobser is not working properly

When the price of bullet 350 was about 139000/- i booked the bike (Bullet 350 electra) and advance deposited rs 11000 on[protected] and thereafter visited distributor (Debi motors purulia) for taking delivery of the byke on payemnt of rest amount on[protected], the retailer said that i have to buy now for rs 142000/- as the bike price has increased. I denied. I have already deposited rs 11000 earlier. Why i have to pay the incresed price,
I think i am eligible to buy the bike on price dated[protected]. The royal enfield companany is not giving me any interest on advance deposit. Pl give me the bike urgently

Sir meri bullet rc no dl8cr8706 name antesh pandey iski service karwai thi problume thi bike jhatke le rahi thi par meri vo problume solve nahi hui
Balki bike ka cluch plate, chain set aur bhi kuch chije change kar diya par
Meri problume solve nahi hui meri complent par dubara use chek kiya gaya
Is bar bhi problue solve nahi hui
Muje bola gaya ki phule pipe me pani chala gaya tha use humne saph kar diya
Uske bar do din bar hi vo jatke lene wali problume bahut jayada ho gai aur bike ne pickup chor diya aur chalte hue istni jayada garam ho gai ki silenser dark red ho gaya aur bike band ho gai hai
Plz ye samasya solve karo
Service center ka nam

Ess aar motors - royal enfield
Mata mandir, 43, rani jhansi rd, opposite jhandewalan, motia khan, sadar bazaar, new delhi, delhi 110055

I had purchased a royal enfield bullet from m/s mpire motors sales, pappala, kilimanoor, trivandrum on 03.09.2020. The details of the vehicle given below.

While reaching home enroute the vehicle developed trouble and the dealer representative attended to it and rectified the same. On the day of registration the bullet developed trouble and could not be started. However the registration was completed and the dealer mechanic took the vehicle, rectified the defects as claimed and returned back to me. Next day when the vehicle had travelled hardly 15 kms the same complaint cropped up again and subsequently the dealer mechanic took the vehicle and now it has been reported that the complaints have been rectified and requested to take the vehicle back. Since i had taken the vehicle i could not hardly ride the bullet for more than 16 kms at a stretch developed trouble three times within a month. Still it is on workshop (Mpire motors, pappala, kilimanoor, trivandrum)
I sincerely belief that a defective vehicle has been trusted upon me by the dealer and reliably understood that the vehicle had developed a complaint due to some engine failure and needs attention from the manufacturer which has since not been duly addressed by the dealer. Now it has been informed that the vehicle is ready for riding and no firm reply satisfactory or confidence building attitude has been conveyed by the dealer to the customer.

In the said circumstances, i request you to bestow your personal attention on the matter and do the needful at the earliest

12.09.2020 yours faithfully,

Sd/-

V. S. Manoj kumar,
Kilimanoor
Details of vehicle
Name: v. S. Manoj kumar
Model : classic 350
Engine no. – chassis no. U3s5f1lg320328 – me3u3s5f1lg693218

Sir,

I bought the classic 500 stealth blackbike (Kl-02-bk-8492) from unnunni morters, royal enfield dealer, kollam (Kerala) in the month of november, 2019, after running 8200 km due to minor complaints, arrived at unnoni morts' service center on 18/08/2019 and delivered the first service. Two days later.
The bike was brought to unnuni mortars on 09/09/2020 and 11/09/2020 as complaints.
They did something.
Complaints not resolved. Please take immediate action to resolve my issue

Thanking you,
Yours faithfully

Sony b n
Moolekkadayil
Inchavila p o
Perinad
Kollam -691601
Email - [protected]@gmail.com
Mobile [protected]
Whatsapp-[protected]

Hello, this is Fuzail from Lucknow, it is to bring to your knowledge that I have bought a Royal Enfield Electra from Balaganj showroom in Lucknow. Within 1 week, the whole electric wiring of the bike has burnt up. I have met the Balaganj showroom representatives many times but the say they can't help. I have left the bike with those guys. I need an urgent solution. Hoping for a better response. You can contact me on [protected], [protected]

Iam purchase royal enfield standard 350 bs6 tapan industries iam notice that scratch on fuel tank & after running 100 above km bike allinment out kindly help me this matter

Iam purchase new royal enfield standard 350 bs6 from tapan industries rohru last two weeks ago iam noticed that allinment out of this bike and screech on fuel tank

Its fortunate, i owned my first classic 350 with attached details on 09th sep 2020. But during purchasing process, i was insisted to pay rs 3, 000 against 2 year extended warranty. Already i am availaing 3 year extended warrent as complimetary from company itself, so there will be no point to make compulsory for such charges. Company should understand, we are depending on finance for owning our dream enfield and such extra charges are disappointing us. So i need to refund the amount. Its not matter of rs3, 000. Its a matter of company policy. Hope i will get a solution soon.

I did my royal enfield bike service and body coating together. They told i will one more coating in next six months.
After few days of service, i started facing problems (Sounds and missing) in my bike. It was during the lockdown time and hence i could contact the service station.

Later after lockdown when i contacted them for second coating, they are not agreeing for doing the coating alone. But i dont want to do service again from there since i face problems after my first service.
So i just want to complaint mass wheels service station, taliparamba, kannur, kerala.

Sir,
I bought my royal enfield classic 350 cc black color on 19.08.2020 and at the 4th day of the purchase the color of the silencer bend above the catalytic convertor where the oxygen and co2 sensor is mount started to loose its color and turned pale yellow which could be a serious defect. Further i called up the agency and they said when u will come for the ist service i. E. 500 km or 30 days whichever is earlier. I approached them and i told them the same problem to them they said its not covered under warranty. But its still not even one month old and i got this problem they said we will do the nickel process on it and further they made a lame excuse that its not available right now. What kind of poor service this company is providing. Royal enfiled should be directed to rectify my problem else change my silencer.
I will be thankful to you.
Regards
Sumit verma
Resident of kothi no. 26 bala ji ph2 lohgarh road, zirakpur punjab distt. Sas nagar mohali.

Hi my name is safwan i bought an oru thunderbid x from sharpline thalassery. I had to remove my silencer and change the wheel bend. Then he said no, you will not get your warranty, then they will not give anything for about 3-4 weeks, even if they can not solve this problem, i do not even ask, then why do you come to work in a showroom in thalassery, such as a warranty, the product will not be paid, if they take it first? Is there a need for a thalassery sharp line showroom in thalassery that only takes paid works like this? Warranty over in just 5-7 days away please help sir

My number [protected]/[protected]
Email [protected]@gmail.com

Showroom number[protected] [protected]

I purchased a thunder bird x in sharpline thalassery royal enfield showroom sharp line thalassery no customers support no warranty claim support i f i tells the products is not in stocks why sharp line is it bullet showroom or market only support paid service only i check for a silencer and allow wheel they say no allow wheel no silencer in warranty option then my friend just called for alloys wheel for buying they says alloy stock is here...

I have faced an accident 2 and half months ago and i have gave my bike to service centre located in sai baba kovil, coimbatore, tamil nadu. My bike registration number is tn38cs5200. But it's been more than one and half months since they started the work and still my bike is not repaired and no information is properly informed to us. Whenever we ask they are just keep on saying we don't have part. I'm requesting you to repair my bike as soon as possible and deliver it to me.
I can't upload the photo in this website with the given format. Please to rectify it.
Thanking you.

I gave my bike for servicing at Royal Enfield showroom service center in kasaragod, Chemnad branch. They kept my bike with them for a whole day to resolve all the issues I had with my bike and the next time I received it just the way how I gave it to the for servicing. This isn't the first time they did this to me, they keep doing this every single time.

Hi royal enfield many manmohan auto mohali punjab say interceptor 650 liya tha ab os mai whobling issue ah raha hai or meri bike sirf 2000 km chali hai manmohan auto ka staff mujay yeh bol raha hai ki aap apni bike ko local mistri say check ja thik karwa lo fir mai in ki dosri branch chandigarh sector 116 ramdarbar mai gaya tho un loogo na mujay voh hi baath boli ki aap bhar say check karwa lo sir abi meri bike warrinty mai hai or mai bhar say check kasay karwa sakta ho mujay waha ka staff bilkul bi sporrt nahi kar raha hai plz meri help ki jay many 3 lakh ki bike li hai jab bhar say hi check karwani hai tho mai cycle hi lay leta sir

The booking of my royal enfield stealth black 350cc was done on 1st July 2020. The company branch promised me to deliver it by 45 days from the date of booking.. It's been more than 2 months now.. Even after i asked so many times about my bike to the sales manager puspak kr sinha of roy brother Branch sarwan road, deoghar but they are not doing anything.. They say it's the delay from the company.. I need my bike as soon as possible.. People who have booked the bike after me in other branches have got theirs bike.So i request to provide bike as soon as possible Thank you.