Royal Enfield Complaints & Reviews

Recently few months back i purchase standard 350 from wazipur in my silencer some zali has broked up but they r not ready to claim they r saying some piece of stone someone has put up i told them if there is any piece of stone then take out they r not ready to do that also pls take immediate action against it.. No one is ready to listen n they have given guarantee for one year but no action is being taken regarding it i went 3times they r...

Hi,

This is dinesh from coimbatore. I am owning classic 350 bike (Tn 99 e 8668).in my bike chain gets so heated and back wheel is jamming. Also while applying back break, some weird sound is coming. For every 3000 kms once i will service my bike in showroom.

Now i am facing this issue in last two services and taken my bike to showroom for complaints. They are just cleaning back wheel break after that it works...

I had purchased re signals motorcycle from manmohan autor stores, sector 27, chandigarh, on 19.07.2019, registration no: hry 03y 0814, and within a few days of purchase i noticed that the bike's real wheel wobbles and despite bringing this to the notice of the dealer during the first, 2nd and third service, no remedial action has been taken. The only explanation they are providing is that this defect is in most of the bikes and they are not...

Hello sir /maa'm this is akash parihar. I purchased signal 350 in jan 17 from r. R automotive vijay nagr indore showroom. I didn't get my leg gaurd as it was not available and they told me to provide within 2 weeks but it has been 50 days i didn't get my leg gaurd. Whenever i call them, they gave me a new date.. I can't take risk anymore with my bike so please provide my accessories as soon as possible.
My contact no.[protected]...

Every time i put thunderbird 350x on service it comes back with a new problem. After my 4th service my both the disc breaks are making weird noise. Please resolve. After my third service i faced silencer issue. After second service there was chassis issue. The point is their services are too pathetic and their labours are not qualified, every time i have to revisit the showroom for my issues....

My vehicle re 350 classic gun metal
My vehicle no. Tn 59 cc 1965.
I was done my service on 09.03.2020 around 3000. Gg motors service advisor mr. Selva received my vehicle and make a test drive and he said vechile was wobling need to alignment. I give a approval for alignment, servicing and brake checkup. After done a all work next day i am facing some abnormal brake noise i give to showroom on today 09 am now they said some...

विषय - service manager एवं service center की मनमानी एवं अभद्रता से पेश आने हेतु।

दिनांक- ०८/०३/२०२०

श्री मान जी,
मैं सुयश बाजपेई, कानपुर निवासी मैंने अपनी रायल इनफील्ड इलेक्ट्रॉ...

Dear royal enfield,

Royal enfield is a my dream bike but right now i think it will be no longer my favourite because i bought royal enfield classic gun metal grey 350 bs6 on 5 march 2020 at 8 pm onwards from showroom named royal enfield lamba enterprises group kirti nagar rama road, delhi but the showroom gave the used bike to me i have proper evidence regarding this like vedios and photos bike meter (Odometer/speedometer)...

Dear sir,
This is regarding a royal enfield (Blue colour)
Dl4s ak 8164
Was given for repairs for gear box issues on 19 jan 2020 at platinum motors service center fatima nagar.
The bike has finally been given after repairs on 7 march 2020.
Though was supposed to be delivered by 24 jan 2020
It is very disappointment to see how platinum motors service center is mismanaged with no consideration for...

I bought royal enfield classic 350 bs 6 on 24 feb 2020 from showroom named sukhmani motors patna but the showroom gave the bike without pasting abs branding. The showroom not give exact information about the new bs6 bike. I am very displeased with the service provided by the showroom. Company must be controlling over the showroom in any manner because showroom wants more and more profit without giving the appropriate facility or service....

On february 01, 2020 i had left my bike, classic 350, for general service at riderz ikon at sai baba colony, coimbatore. After taking delivery of the vehicle after the service as i was riding back i heard some kind of a noise from the engine. It was an unusual noise which was quite prominent that i had never experienced before. On talking to the personnel at riderz ikon, they requested me to bring back the vehicle. On doing so, they took...

I am so disappointed and unfortunately i had to reiterate the same problem multiple times on different platforms in less than 2 months of purchase. Once again see

1. Rusticated silencer in just 1 month old bike. Brand showroom service centre manager argues that it is not a problem at all. Had to literally compare other vehicles to prove it is a defect piece. So un professional.

1. Lh door lock itself broken and...

I purchased royal enfield bike last year in march, and my bike shocker is leaked, meter blade is broken by itself. And they said that all these items are not in warranty claim, but how its gonna be happen within one year of bike purchased. They said we are not responsible. I want it to be fixed without any delay. A pathetic coustmer complain executive not know how to talk to coustmer. A worst experience with royal enfield, not say anyone...

Dear sir,,,
I want to change my petrol tank because its leakage, and i brought since 10 months back only
I had visited the sadguru sai motors dasarahalli bangalore north showroom i want to change replace my bike petrol tank but they telling to me we don't have any stocks since 20 days,
I'm much worry about my bike i love the bike but i am not able to ride my bike please resolve this problem
As soon as possible,,,...

Dear sir/ma'am,
Royal enfield.

Sir/maam, i am naveen singh. (Mandavali, new delhi). I was having some trouble with my royal enfield bike sinch start of dec month. Therefore on 8th dec 2019, i visited your authorised asco royal enfield service center patparganj regarding issues related to my royal enfield classic 350 (Color: white ash).

After visting there i asked the concerned mechanic to check...

Hello team,

I placed an order on royal enfield website (https://store.royalenfield.com/) on 20th jan, payment was made by card. However the product is yet to shipped as on 25/2/2020 which is about one month and 5 days from payment was made. I called to customer care about 10/15 times, sent about 7/8 emails and i received same statement that they have escalated this and i will get a callback.

I really wish someone...

Aug2018 i buyed a bike from begin onwards i am getting issue of silencer i have raised complaint in service center but no reaction from them warranty also available but not providing doing repair and giving back. Silencer became black, not replacing bike alrdy i told to them that i will a complaint but no reaction
As a company policy any issues with in year replace the bike
But from the begining i am getting silencer problem.4...

I own a 500 cc desert storm for the last 2 years. The nozzle of the fuel pump of my bike used to break multiple times. I have changed the fuel pump twice and it is too costly also compared to other company vehicles parts. The fuel pump is also made of plastic material which used to break. If that part is so imp for the bike it should be made of metal or atleast the nozzle part should be made of metal. Or can improve the quality of the product...

Dear Sir/Mam,

Last five years I'm using RE Classic 350, generally I'm giving my vehicles for service at Srehitha service center in Ekatuthangal, Chennai. but last month my office was shifted to Mylapore, Chennai, so I was searched for a service center at nearby me and I found Sri Velavan Service center at Thousand light, Chennai, and I was gave my bike for a general service on last 11th of Feb'2020, Adviser vinoth was told...

My name is bharat. I own a royal enfield desert storm. It is not the first time i'm writing a letter regarding this issue previously for the first time i noticed spilling of fuel from the fuel pump which was sudden and with no apparent reason i gave my bike to the service station in puttur and the second time i had given it to service in aadith motors in mysore and they broke the fuel pump and tried blaming it on me and then they realised...