Royal Enfield Complaints & Reviews

I purchased re thunderbird 350 on 2018 june, i got to know recently that my bike engine is re-worked & sold to me the sealant of the engine is out. This was pathetic cheating a customer. Also i am continuously at each service complaining service center team about engine blocking complaint but no proper repair on it. Also recently i am seeing company parts are peeling off at the key barrel & front suspension. Very poor quality bike with engine...

I bought a airfly leg guard from assandh agency of royal enfield and that leg guard got rusted so i tell this to agency two months ago but till now my new leg guard has not come yet and my old leg guard was taken by agency and new is not come yet they always tell lie to me that leg guard will come tomorow day after tomorow from last two months they dont resolve my problem...

I went to royal enfield show room for service and i want them to check my battery as my bike is not getting started. Without even properly checked they asked me to change my battery. I asked them whether charging my existing battery is possible. They said not possible, you need to change the battery.

They replaced my existing amaron battery with another amaron battery. They charged me rs. 2, 153/- for the battery and rs.73.75/-...

This would affect ur companies reputation, am work in defence so i have no time to waste, so make some necessary steps. I visit there showroom few days ago and there is few pieces there (Stealth black) and they no inform about that, they simply sold without any information, i paid the amount in advance then they show this type of stupid attitude, pitty 😠, unnonny motors chandanathope...

Even after replacing purge valve as i have wrote in my first complaint, the engine is not functioning smoothly. This time missing started after just 10 kms of ride. It continued till the end of my journey. I rode 20 kms with the missing problem persisting before the engine turned off when fuel level came to reserve position. But the next morning (Today) to my surprise there was not a sign of that engine missing problem that troubled me yesterday....

Respected sirs,

In view of the reputation of the brand, “the royal enfield”, which had been close to my father in his early days (1987), he had suggested me to go ahead with any product from the brand “the royal enfield” for my personal use, on date too.

It’s only for the brand “the royal enfield”, that we had visited your dealer “kolkata bike zone” at chinar park, rajarhat, kolkata but regret...

From last week my std 350 abs showed some missing after a ride of minimum 30 kms each time. I was sure that fuel level is much above reserve and realized it as some real problem, not the usual reserve mechanism. Service guys at marikar service centre, thiruvananthapuram cleaned carburetor and throttle body. But the missing started on my way to home after 25 -30 kms. Met service guys again. This time they found purge valve malfunction asked...

I have explained my all problems in this video —

HTTPs://youtu.be/utdN-JiKCFY

I have purchased my royal enfiled bs6 on 13 january 2020 gun metal grey. From [ shreay automobiles ] alambagh, lucknow (Uttar pradesh)

1. The sales man behavior was rude.

2. They have forced me to buy their two products.

(I) leg guard

(Ii) mandatory extended warranty cost = [ + 5000/-...

This issue is still i am experiencing. I have delivered my tb350 in rudraa motors-service - annanagar on 22nd jan.
The beauty is for last 18 days i have never received one update call from service center.

I have been given many reasons for delaying warranty coverage work.

Reason1: week1, sir your tank will be replaced by some other new bike part which came newly for other accident bike coverage.
br...

Actually my thunderbird 500 x speedometer stopped working i given it for [protected]@ empire motors kilimanoor kerala. They don't identified the reason of why its not working. After i have waited for 4 hours they are telling me that its the problem of the headlight and they cannot do anything give to local battery workshop they will repair it.
So that i take my bike and give to local workshop. They identified the problem that its was not...

I am facing a repeated issue/compliant of fuel leakage from carburetor in my Royal Enfield classic 350cc bike. I have register the compliant and have taken my bike multiple times to the service center at OMR Chennai service center. But it is not yet resolved and attend properly. The response on resolving this issue is poor and the knowledge on resolving this issue is very poor. I am totally disappointed with the Royal Enfield company and...

My new bike royal enfield thunder x 350 three time clutch plat change and changing time fist service 634 change clutch plate second service 3076 km change clutch plate and thrid service 5089 change clutch plate how new bike three time clutch plate i am going to cumsor form and company and not responsity your company my contact number [protected] bike purches date 12.04.19. And my bike. Complane date 12.10.19. My bike service canter 4 month...

Dear sir/mam
The royal enfield is worest branch they are cheeting the public all new vehicles is getting bigg isues they cant posible to resloved i am also purchsing new royal enfield classic 350 in sri velavan motors greems road chennai date of cot 1st 2019 ofter riding 100km oil is lekage form engine and back weel noice front indicaters is not working petro levels also not working still over 4 months but issues is ot resolved unable...

I have a later 2016 BS 3 model Himalayan and I have completed 29 K Kms on the vehicle and have complete showroom track of the vehicle and faced many issues now and then, However the bike is Running with the problems and in the recent I got to know the Upgrades the Company has given for all the BS 3 models such as replacement of Head and bore, front suspension, gear sifter sensor, Cone set, Clutch Assembly, Coolant piper, radiator guard and...

My re 350clasic gunmetal is frequently breaking down, i am colpaining and giving it to service centre but they dont find actual prolem... I suffering from last 2months, i am mentally and physically got tired now... Please do something otherwise i wont reccomend re in future.
Service center barshi, of solapur district maharshtra not solving my problem, it takes my bike for some days, use my petrol handover to me and say that bike is...

Hi team,

I booked stealth black 350cc bike in madinaguda re showroom. Response from the supervisor laxmikanth and swamy is poor.

Laxmikanth is irresponsible person. I don't know how royal enfield top industries hires show people. We booked bike long back in november month and we order initially classis 350cc black later showroom ranjith told about stealth black 350cc.

So, we told them to book...

Tn05by2849 gun metal gray register with complaint of battery drop with in 3 months of purchase also paid 1st service done, re service center made recharge not replacement. Fyi 30th jan 9am again bike is shut down after charging i request mr. Dinesh manager re erukenjerry for the detail study. He told will support waiting for the next update. Still no update...

Last time i have problem with sensor on bike exhaust and rear brake system of my black stealth 500. I took the bike to correct it from service centre at udhampur. They told me that they have to change brake pump and the sensor also for that they have to charge me accordingly. On enquire about my warranty period they told that this is not possible.
Reason for that - according to them my lastservice was not done at authorised service...

I have purchased thunderbird 350 marine at aravinduja motors kattupakkam chennai on 11/06/2018 i have found petrol leakage in my 3rd free service, now again same problem found and given to service centre on 5/01/2020 till date my bike not return. They said problem in petrol tank need to be replaced once it come from manufacture unit we will give you. Need bike as early.

Thanks,
Balaram...

Hello sir i got my royal enfield classic gunmetal grey at the month of april... I am getting continuous sound on engine from the date of purchase.. I have complaint it from the last three services.. But they are just ignoring it by different reasons... Please try to take action on it... Ore else just replace my bike... Till i can't wait... Some more problems like chain etc are continuing... Soon try to take action on it....