Mahindra Two Wheelers Customer Care
Mahindra Two Wheelers Pvt. Ltd.
Customer satisfaction rating: 2%
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473
COMPLAINTS

Mahindra Two Wheelers Customer Care

Mahindra Two Wheelers Pvt. Ltd.

Address
D1 Block, Plot No. 18/2 (part), M.i.d.c. Chinchwad
Pune City
India - 411019

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
363
down
153

Customer satisfaction rating
2%
Complaints
473
Pending
0
Resolved
11
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Mahindra Two Wheelers Complaints & Reviews

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Mahindra Two Wheelers — mahindra gusto two wheeler - frequent breakdown

 Vln Rao on Oct 11, 2018
I had a gusto two wheeler 2015 model purchased during july 2015. This vehicle is frequently going under breakdown. Last time it was during june 2015, mother board failed costing me more than rs.1500/-. Again yesterday went under breakdown. So far not attended by the service person. It is not known what went wrong.

I think these are the reasons for vanishing from market.

I repent for opting gusto leaving many others.

I never expected the mahindra performance at a low level/ rock bottom....
Complaint comments  Read comments Complaint category Employees

Mahindra Two Wheelers — centuro bike parts

 Yogesh Munj on Oct 11, 2018
I am from goal i have mahindra centuro bike i am facing problem since one month my bike is not starting due to cdi problem as service centres are not there in goa and its parts are not available with mahindra's service and its been handled by third party they do not respond properly as they tell we ordered parts and not yet received from last month i can't ride or sell my bike as its not starting please try to solve my problem as soon as possible...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Mahindra Two Wheelers — engine voice change

 D.M. Darji on Oct 11, 2018
Dear sir,
I am d. M. Darji from meghraj, dis. Arvalli, gujarat.
I have purchase mahindra centuro before 3.5 year. There is no service center so i must have go in privet service center. Your authorized service center is 90 km. Away from my native place.
Now there is a problem in noise of bike so i took my bike at himmat nagar show room. They have told me that problem in crenk so may be a cost of repair is nearest 3, 000 rs.
What heppend your promise of 5 year warranty. Why i have paid 3, 000 rs.
Pls. Reply me what i have do in this matter earliest. My mo. No.[protected]...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Mahindra Two Wheelers — service center

 prince610 on Oct 9, 2018
I am prince philip, i have a centuro. Kl-07-by-610, i visit your service center in kadavanthra - kochi, m squared motors pvt ltd, for changing chain and sprocket and some electric problems, engine noise also, but your service manger told me that its takes 30 days for repairing, i am working as a cameraman, in a news channel, so i want regularly my bike, its jest a entry level bike, not a imported super bike, if you are behave like this i will move a petition in consumer court, i am a costumer, i want better service from you.in minimum time. Please consider my compliant and take action...
...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Mahindra Two Wheelers — cheap service quality and management of royal enfield interfering with customer of mahindra

 vency123 on Oct 8, 2018
This is vency menezes from mumbai, maharashtra. I have purchased mahindra mojo.

With due course of time the eco of the bike had stopped working, and due to which the ignition to bike was not working and hence i had to tow the bike, by using rsa service. Now thhe problem starts

Problems faced:

1. According to the policy there should have been a call given to customer from the service center to the customer once the bike was received at the service center (Sonia motors bhandup). Which did not happen and it was me who followed up on a regular basis to check...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Mahindra Two Wheelers — wrong prices part

 sharadbasant on Oct 6, 2018
My name lakhan singh from delhi.
I have a mahindra gusto dx 2015
I wont buye in new head light
But two deler say very different prices
Without fiting price
Shanker motor shahdara say rs 900 samthing
And khandelwal motor
Patparganj say rs1600 samting what i do pls say what i do

My mali id - sharadbasant@gmail.com
Regn. No: dl14sh6227
Ph.[protected]...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Mahindra Two Wheelers — bad part serviceability

 Chygopal on Oct 4, 2018
I am gopal choudhary from faridabad, haryana. I have mahindra gusto vx model & i had purchased it in feb.2016. On 27th sept. 2018 morning i try to start my scotty but not started. I took it to mechanic on 29nd sept. 2018. After checking, he told me that cdi kit is not functioning, need to replace. I agreed to replace. Mechanic told me that i am searching the part. Four day passed still part is not available. He is still searching. I am much frustrated & worried that in faridabad cdi kit is not available. Very bed scenario. I am not able to understand what to do....
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Mahindra Two Wheelers — mahindra centuro stator plate not available in company

 Aamir shareef on Oct 1, 2018
I have mahindra centuro bike 1 year old its stator plate is not working properly. Service center person advice to change the stator plate but the plate is not available in the market as well as the center from last 3 months. I request mahindra twowheeler complain section to resond to my complain as soon as possible. And contact me at gmail. (Aamir. Sharief58@gmail.com)...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Mahindra Two Wheelers — not able to stop the anti theft alarm

 mabdulahad on Sep 28, 2018
I bought my vehicle Mahindra Centuro in 2014 at Bangalore. Its working great all these years, thanks to Mahindra for a great bike...!

However recently I am facing this problem. At times (now this problem has increased), when I insert the Key into the Ignition and turn-it to On position, the Anti Theft alaram goes on, and doesn't stop, and I can't start my vehicle. I keep turning the key to off position and then back to on, several times, trying various things, then suddenly the Alaram stops and it works normally.

What's the problem? How can I rectify it? is there any...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Mahindra Two Wheelers — engine related parts

 Mrigangko sarkar on Sep 26, 2018
Service is very very bad because if any parts require related to engine then which is not available in the market as well as mahindra stores and also online... Like parts name campshaft etc. Of mahindra centuro... And also maximum mahindra two wheelers show room was closed. Not only that problem, moreover few days later after bought this bike, some noise have come from engine....
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Mahindra Two Wheelers — centuro cdi unit replacement

 davidpaulpotto on Sep 21, 2018
I have given my centuro bike with registration number tn78 w 0946 on 11.09.18 at pollachi service center because the bike was unable to start. After examining they replied me that the cdi unit of bike need to replace and i agreed for replacement and given advance. Now even after 10 days niether they replaced the cdi unit nor returned the bike to me. Please take necessary action....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Mahindra Two Wheelers — duro dz 125

 MN Paneesha on Sep 17, 2018
The duro dz 125 was having problem and same was taken mahindra service centre, ananatapur. They are not having complete spares and they are asking customer to buy duplicate spares.

Finally, for rs. 100 item they have charged rs.600 (Without bill) and rs. 625 for other items like bolts, spring, oil labour charges.

This is one type punishment for buying brand like mahindra and no satisfactory service available....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Mahindra Two Wheelers — mahindra mojo, not starting

 Shivaprasad Dasharath on Sep 16, 2018
Its second time my bike not starting abruptly. This time i have used their road side assistance, unlike earlier where i pushed the bike till service centre. Poor quality check by mahindra is causing lot issues in bike, which they sold as premium product. Many low budget two wheeler are better compared to mojo i think. Last time when it appeared they changed the sensor switch near clutch, which in turn regulates the power supply to engine to start....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Mahindra Two Wheelers — mahindra gusto 110

 duraisami vijayanand on Sep 11, 2018
I have bought mahindra a gusto 110 cc vx model in februray in pudhuchery under BS-3 Sales. The moment i paid i advance i faced the troubles, The dealer who handled that was a doing a pathetic service, He has delivered me a scooter without battery and said me dont try for self start for a month. After discovering thier fraud, , i have to call customer care and after a long battle they have replaced the battery, But they gave a smaller battery agained cheated me, For 1 st service they took one month kept my vehicle in thier show room, After that i moved out of pondychery, Now black smoke coming out...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Mahindra Two Wheelers — regarding duplicate invoice

 vsraghuram on Aug 30, 2018
I had spoken to the customer care [protected] informed them that I got my bike from Andhra Pradesh and moved to Karnataka.

For Road tax sake i need a duplicate invoice to submit in Karnataka RTO.

They informed me that Koramangala they have a dealer named

"Pratap Archade", 80th Ft Road, Koramangala.

Contact Person: Selva.

He informed me that its not possible from his end. So I asked him in written and he was very rude on that part.

It made me such an impression Mahindra employees just wanted to depend on Word...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Mahindra Two Wheelers — mahindra mojo

 Kiran Kumar B Naik on Aug 29, 2018
I have bought mahindra mojo dated 19 september 2016, as of runned 7800 km.

Facing very bad sound from front and back wheel, repeatedly visited service centre for same issue, they have done break cleaning, still same issue, i have paid three time for above issue, in third visit they are saying need to change chain sparket at 7800 km, mr. Nishchith is saying, due to dust getting sound, do mojo provide chain cover for mojo.

No proper response from service center and mahindra employee, very poor quality mojo bike and service, waste paying 2 lak for such poor bike....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Mahindra Two Wheelers — engine sound, gearbox & clutch plate

 karnpankaj on Aug 29, 2018
Dear sir,
Sir, i am pankaj kumar karn from faridabad, haryana and taking service at vaibhav motors service centre. I was purchased mahindra duro dz hp 12 j 1309 last year[protected] from vaibhav motors baddi, himachal pradesh during my job at baddi. Presently at my home town faridabad, haryana.
But i am unhappy to taken after sales & service (Regarding service) i had completed my all paid & free service. { firstly when i purchase this vahical the did not gave me service book they said me company not provide us service book for this piace but we offer u you will get all free five service...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Mahindra Two Wheelers — dealer missguided told emi 1600 later fixed emi of 1854

 Manu1375 on Aug 28, 2018
Dear
I sold my mahindra rodeo scooty in exchange mahindra rockstar to mahindra dealer kunihar teh arki distt. Himachal 173235.

Manager and dealing hand gave me home delivery of bike. They came to me and cheated me. They took my and coated it 15000 rs value.
Now they told me bike cost 58000 and less my scooty value 15000 left 43000.

Now they committed me installment of 1620 rs.

They know bank procedure.
They played with my emotion.
They told me they will charge of 14000 interest on 43000.

Later when I got bank...
Complaint comments  Read comments Complaint category Business & Finances

Mahindra Two Wheelers — worst service centre and worst bike too mahindra gusto

 vasanthsree@143 on Aug 28, 2018
I bought mahindra gusto from vishakapatnam one and half year back for 70000 and i paid nearly 15000 for its repairs since i bought the bike. Several complaints worst brakes, i changed the plug for 10 times and i changed the battery once and i will change engine oil frequently. They will charge 700 for every service instead of all these things this worst gusto bike is troubling me a lot. These service people in mangalore near pump well circle taj motors is the worst service centre. I think they dont know how to repair bije and they will not respond properly. Please dont manufacture such worst bikes...
Complaint comments  Read comments Complaint category Products & Services

Mahindra Two Wheelers — number plate not received

 vatsrajivc75 on Aug 24, 2018
Sir/madam,

I have purchased gusto from shankar motors, durga puri, shahdara, delhi
On dated 26.07.2018, i have received my rc after one week, but the number plate not given by the dealer till date i. E. Till today 24.08.2018 i have made so many calls to the dealer they said that there are some problems created with this issue, sir, what i do now? Please help

Thanks,

Nutan sharma/rajeev sharma...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

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