Royal Enfield Complaints & Reviews

Hello sir i got my royal enfield classic gunmetal grey at the month of april... I am getting continuous sound on engine from the date of purchase.. I have complaint it from the last three services.. But they are just ignoring it by different reasons... Please try to take action on it... Ore else just replace my bike... Till i can't wait... Some more problems like chain etc are continuing... Soon try to take action on it....

I am giving complain on 20th jan 2020 in velven motors nandanam chennai still not resolved my problem no one is not contact with me my bullet is in service center last 5 days every month my bullet is in stayiung in service center only i am not using i purchased month of sep2019 continuously i am facing the problem but company is not taken seriously they are cheeting me...

Sir, i own a classic 350 redditch red. At the time of purchase i had decided to put extra seat cover with the default seat having white lining, i trusted the dealer that that they will install all the original parts but later when my outer sear covering started to wear out i found that the seat was not the default seat with white lining they had cheated me with some other normal seat. I made a complaint to the dealer but they refuse to take...

Details:

1) first issue delivery time... Neutral problem. (Very hard) and mene phir next day... Mai workshop sai thik karaya... Mujhe kafi problem ho gayi..

2) second problem is (Machinery sound)
Jo pta nahi chal paa rahi hai.. Tou mene workshop mai (2 days) rakha..
Phir next day mujhse kaha gya... Ab thik
Ho gaya hai... (Koi sound nahi hai...)
Per aisa nahi huwa... Mujhe problem...

I am having a re thunderbird 350 marine bs iv which was purchased during march 2018. During my last service (07/05/2019) itself observed that the instrument cluster vt31 is not working and the service center also not able to tell the exact reasons for the failure. (The electronics items will fail is the concept). The required spares also not readily available.

I kept my bike idle due to my work. After a long gap of 45 days,...

I have booked electra 350 black colour on 14th january. Till now i can't get vehicle. They saying they have no stock of electra 350 black colour then why i booked in advance.. What is the purpose of booking vehicle.. Kindly make solution. Yesterday i given a complaint against mass wheels edappal, malappuram disrict, kerala. They blocked my finance due to non stocking of electra 350 black color. The staff and sales manager is supported to...

I purchased a new royal enfield thunderbird 350x in cuddalore at 2019. Few days after delivery of my motorcycle. The speedometer pin stopped working and just wavers sometimes and starts working normally for a while. I asked the re service about it at my 1st service of 500 km. It was working at the time they saw it and said i needed to show them proof video that it doesn't work and told me to come back when it doesn't work. And so likely i...

Hi sir,

I just wanted to explain a story which has done with royal enfield showroom..

" i'm a customer of royal enfield from last year, i have taken full service of classic 350 yesterday at rohan motors vijaypur in karnataka. They have told that service has done and you can leave, i have left from there, after 4 to 5 km of riding, rear disc jammed then i gave a call, they did not attend the phone call after...

I have serviced my bike classic 350 yesterday at rohan royal enfield service centre vijaypur karnataka. After they said service has done then i leave from there after 4 km rear wheel and disc jammed then i called they did not attend the phone after hour they picked phone but refuse to help me. When i went service centre towing bike they did not care my bike and i was try contact owner but they didn't gave a number... Very bad service centre...

Hello,
I have an issue with petrol tank leak in my classic 350. After taking the bike to sai ram autofract. It seems tank replcement is required. Service center people are telling they will after after they get the tank from chennai. But its been more than 8 days. They are not providing any time by when it tank will be replaced.

I m losing a liter of petrol everyday because of this issue. And my vehicle also chocks...

I am purchasing classic 350 bullet september 2019 in velvan motors nandanam chennai 600015, sellers is cheeting the customers i am giving engine problem complaint 4 times in show room but sellers is raising the complaint only one time when i purchase the bullet facing the problem continuously now i am giving complaint 5th time, it is a very very worest service, facing the problem when i purchase the bullet, i am giving the complaint immediately...

Exchange the silencer.My Royal Enfield silencer has damaged. It was reported to me by Royal Enfield service show room in ariyalur .some particles are shrinking in the silencer.major problem is silencer and there is no any other problem in the vehicle . I need to change the Royal Enfield silencer .it has some warrantyty period. So I need to change new one....

I have brought new royal enfiled classic bullet from garcha automobiles ropar on 29.11.2019. They have given me a slip which is valid for only 1 day. I am not able to use my bullet without the rc. After that i call their representative on 17.12.2019 and they have inform me that registration number has been alotted to me but they did not inform me. After that they inform me to get first service of my bullet but the bullet have completed only...

Sir/mam,
My name is jithin.
I have re himalayan m/c of 2016 model (Pb08dn1881). At the month of december 2019 re workshop jaisalmer changed camshaft and both inlet valve & outlet valve of the said vehicle. The products were brought from oem chennai (Invoice attached).
1. How could these engine parts of costly bike like himalayan damage with in 3 years and in 13000kms?
On 14th january 2020 again re workshop allahabad...

My royal enfield bike is punchure for the second time in a year. I am covered with a road side assistance and still they are not able to send the technician or to claim my amount. I tried reaching the customer care and they are denying the service. They are making customers fool by forcing us to take rsa and the rsa team is making money on it. 15/1/2020...

Ordered a custom helmet on 26th November 2019. My order ID is 77814.
Got the helmet with Order ID 77832.
On the bill my name and address is given but the order ID is 77832.
Such incovience from such reputed company is not expected.
Anyone seeing this complaint and got the helmet with order ID 77814 can contact me.
My email is [protected]@gmail.com
I got the wrong helmet. On the helmet it is written...

Hello team,

Multiple times i had informed service center in mumbai for my new bike brake fail issue from first service but its not resolved yet and now its 2 years completed bike condition is bad with multiple issues. Only 9500 km driven and lots of issues and multiple service done with heavy expenses.
Really disappointed about royal enfield service centers in mumbai....

My name is mithun from calicut kerala. I owned a tbx 350 which was purchased on march 2019 still under. My bikes front mudguards paint was removed from it because of the clutch and accelerator cable touches the mudguard while riding. The cable itself got damaged because of touching the mudguard. As a bonafide re customer i need to solve the issue from your side its completely your manufacturing or assembling mistake. As i went to the nearest...

I am deo ashish samanta and i have ordered the product "tanker boots black-42 (Uk-8)" from the official online royal enfield store, dated 16/10/2019. The order number is 74223. The product that has been delivered to me on 24/10/2019, is of different size (Eu-43, uk-9). I kindly requested them to replace the product with the appropriate size which was ordered. I returned the delivered product for the replacement, on 12/11/2019. Several calls...

I have purchase royal enfield gun metel 350 cc from royal enfield showroom jhalwad road, in front of airport kota at 10th september 2018. I have use to services during the time at same place. Last month 2 december i have going through service center and take away for service. He changed oil that time. But after few days bike spraying a lot of smoke.
Request to look into this meter. I have not so much time to go again and again service...