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Royal Enfield Complaints & Reviews

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Last updated Mar 6, 2024
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Royal Enfield reviews & complaints page 75

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S
sudheercheruku
from Hyderabad, Telangana
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charges for servicing and labour charges

Address:Plot No 861, Road 45, Jubilee Hills, Hyderabad - 500033, Near Peddamma Temple, 500033
Website:www.google.com/search?q=royal+enfield+service+center+jubilee+hills&npsic=0&rflfq=1&rlha=

This is Sudheer.Ch owned RE Electra bike using from past 7 years.
Generally i used to give service in Erragadda Service Center, In Hyderabad. Telangana.

Yesterday i gave in Jubilee Hills service center:
VVC AUTOMOBILES
Plot No 861, Road Number 45, Jubilee hills, Hyderabad - 500033
Landline: [protected]
Email: [protected]@gmail.com

They are charging too high amount spares okay...
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B
Bhawataran Dey
from Mumbai, Maharashtra
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back compressor and opened pipe repeatedly.

Address:BHOWRA, Dhanbad, Jharkhand, 828302

At starting with kick and self starter, back compressed and open the pipe. There is no alter to tight the pipe eccept with local mechanics repeatedly. At the time servicing i told about this problem. Some days it function well then after the same problem exist. No take care by service center arati auto service center dhanbad, jharkhand. My registered mob. No.[protected] in the name of bhawataran dey.
Pl. Solve my problem as soon as...
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Address:Patna, Bihar

For last several months complaining for noisy rear brake, but problem not getting resolved by service provider.similarly noise in shocker and problems of current missing.Forced to visit service center frequently leading to wastage of time, money and energy.
Called to customer care several times but even complain number not provided.
Feeling demotivated and depressed....
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G
Guttikonda Saiteja
from Delhi, Delhi
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servicing

Address:15-15/1,Park road, poranki, 520007

Worst servicing, they are very negligence at serviceing i m not ok to take that service to my bike.
4days before i went to the service center this is my 4th service, i have given my bike to general service and i have complains like loose chain, oil leak, and self start etc., they accepted to service and they took my bike. The actual time to deliver is next day at 12pm, i went on that day my bike was not ok at self start and oil leak....
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A
Akhil Kumar KV
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

chain sprocket bent

Address:Horamavu, 560016

I had a horrible experience with Royal enfield. My vehicle is Royal Enfield 350 ES model and bought it in Aug 2017, 11000 km completed and it is under warranty. I have done all the services on time in the same service center. Even though technician has said that it will cost me around 3500/- including labor charge. Can i get it covered under insurance or any other options....
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A
Aditya Sambyal
from Hyderabad, Andhra Pradesh
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poor fuel efficiency - re himalayan

Address:Hyderabad, Andhra Pradesh, 500032

Hi,
I purchased a re himalayan in hyderabad in june 2016, since the beginning the bike has been plagued with issues, many of those were resolved by the company under warranty, but they have still not been able to fix the issue with my fuel efficiency.

I have been getting 22kmpl fuel efficiency since the beginning, i have sent multiple emails to the service team but this issue still has not been resolved....
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S
Sardhak Ajith
from Mumbai, Maharashtra
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fuel injection pump

Address:Bhavanakulath house.edappalayam, Kollam, Kerala, 691309

Hello... My name is sardhak ajith. I own a classic 500 chrome in july 29 2017.. And that time was the top end model of royal enfield.
On 2018 dec my fuel pump got damaged because of manufacturing defect and the royal enfield kollam dealer (Unnonny motors) has changed my pumb and fitted a new and now on may 18 2019 again the pumb got damaged and petrol was leaking...
W
They were provide poor quality plastic meterial for...
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U
Udhaikumar50
from Mumbai, Maharashtra
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poor service

Address:Avadi chennai 71, 600071

Hi team,

Am happy to use royal enfield brand.. But when comes to service part it's very poor...

Name - udhaya kumar s

Date of sale[protected]

Service center - dino motorcycles

Email - [protected]@gmail.com

Phone - [protected]

I took bike on 2017 in dinomotors, when i got the bike from re showroom i never go outside local showroom...
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F
faraz muhammed
from Manjeshwar, Kerala
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service complaint, unwanted service provided

Address:Sharpile royal enfield service centre, chirakara, thalassery, Kannur, Kerala, 670103

I have done a service of my classic 350 from sharp-line service thalaserry, i have done the oil change before 2 months and given this time too for normal service but they did the oil change again saying the oil was dark and need to be changed. I don't think my vehicle is in need of an oil change now because i'm pretty sure it did not run more than 1000 km, i only ride an average of 5 km a day. I find it difficult to claim my complaint as...
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Y
YB IT Dept
from Badagara, Kerala
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the worst way to cheat a customer....

Address:SS Motors, Puthiyangadi, Kozhikode, Kozhikode, Kerala, 673004

Hello, my name is ahammed aboo thayyib
Kerala
[protected]

Myself a system administrator @ a private hospital, before 4 weeks i was so in love with re himalayan.. That i never looked back.. I booked one with loan.. Even though i had little salary.. Then the bad things happened

On the delivery day i was so excited and rushed to the showroom (Ss motors - puthiyangadi, calicut, kerala)... Reaching there...
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Address:Eravukad ward Kalar code Alappuzha Phone: +919495005955, 688006

I am from alappuzha and the service they provide here is so poor. I was not informed about the service due of my bike. I was not in my place this time. When i came back they told me that my warranty has been cut. And refused to answer my questions. I am fed up of this poor service quality and bad behavior of the people here in the showroom. Please contact the re showroom punnapara, alappuzha and kindly find a solution
Riders motorsbr...
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S
Swapnil Makwana
from Ahmedabad, Gujarat
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brake light broken and petrol issue

Address:Karnavati bikes, workshop gurukul, 380051

I’ve given my bullet 350 standard on 1st may, 2019 at gurukul workshop.. After 4-5 days there is blank tank and no fuel in the bike. Where as there was a approximately 6-7 liters petrol. And my brake light lamp was cracked. And this thing i’ve noticed after 5-6 days when i see my back side light. N my fuel tank was null on 3rd may. After the service day so what i’ve to do now? I want a solution....
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Address:Concept Bikes, Nedumangad, Thiruvananthapuram, Kerala

I too have booked the interceptor 650 on december 15, 2018 from concept bikes nedumangad (Thiruvananthapuram, kerala) and am still waiting with no idea why. I have called them and asked about the status multiple times with no straight reply and with vague assumptions about the delivery status. I am not sure if this is because i have opted for a finance option rather than a full cash payment, but whatever the case i dont think a customer should...
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D
Dilnawaj
from Agra, Uttar Pradesh
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paid service m 660 rupey se adhik or charge s lena

Address:Village tikri post Jani khurd, Meerut, Uttar Pradesh

Paid service m laver charge 660 rupey lene k bad bhi break show 400 rupey m dale jbki uski kemat 252 rupey h. Bs apse request h ki itna bta do ki 150 rupey extra kyo liye ja rhe h. Royal enfield service centre meerut, delhi road rethani.
Jb workers se pucha ki 660 se adhik service charge kyo le rhe ho to jvab aya ki 660 rupey to sirf oil change krne k h....
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Z
Zeeshan Subhan
from Noida, Uttar Pradesh
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annoyed customer service

Hi team

I was really fascinated by the royal enfield and that was the reason that i purchase by first two wheeler as royal enfield 350 gun metal gray. But all my happiness is ruined with the experience and customer service that i received from royal enfield customer service.

Firstly i had my fourth free service at sri siri sales on 30 april 2019, where i received the message at 2:30 pm that my bike is ready...
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Address:Mohali, Punjab, 140301

Dear all

Today i am going to mohali branch of royal enfield for servicing the my classic bullet 350. I have reached 1:56 pm sharp. The service advisor ask lunch time will be closed with in 5 minutes. I can ask ok. But the service advisor prepare the one job card & going to spare part section & talk with there staff at least 10-15 minutes. I wake from outside. Nobody can stop. I think this branch have no professional staff....
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C
CrazReal
from Mumbai, Maharashtra
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issue with my bullet 350

Address:400097

I am very much upset about my new bike.. I bought in aug 2018... I only drive locally, but still dont know how rear wheel spoke has broken and due to which tyre got puncture. And now service centre people are telling me tht spoke rim tube all need to be replaced also they told me tht i have issue with my from tyre as wel... Dont know what they are up to. I am very much upset from royal enfield, as it was unexpected issue from new vehicle.....
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T
tijok003
from Bengaluru, Karnataka
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starting trouble - re standard 350

Address:Vadodara, Gujarat

I bought a re standard 350 bullet from amba motors, vadodara on 09/03/2019 and the same has been registered in gj06 mh 2017. From the very next day onwards bike has some starting trouble. If it is stand up in sunlight for few minutes, minimum 15 to 20 kicks needed to start the vehicle.
Vehicle's first service completed on 18.04.2019 at amba motors, there also i raised this complaint. Even though i couldn't get a reasonable reply and...
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A
Aditya9525
from Munger, Bihar
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not providing the service

Address:Siwan, Bihar 841226, Siwan, Bihar, 841226

Dear sir/madam

I own a royal enfield classic 350 redditch red with registration number #br29ad1604

From approximately 2 months i'm getting "starting issue" and "deam headlights" issue.
I took my bike to the authorised royal enfield service centre of my hometown siwan (841226) and discussed this to the mechanic/technician, he took out the battery and had connected that through a machine, later in the evening...
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V
vikram.nanja
from Bengaluru, Karnataka
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royal enfield interceptor 650

Address:B3 806, Vasathi Avante Apartments, Mesthripalya Rachenahalli, Behind Manyatha tech park, 560077

Hi, i purchased royal enfield interceptor 650 with a great riding passion and legacy that royal enfield owns.

After riding 1000+ kms i found below issues which i am really concerned

1. Seat is not comfortable should have given more comfort seats
2. Rare passenger back rest should have given from the company its very risky
3. Gear shifts specially 3 to 4 not working accurately

I...
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