Royal Enfield Complaints & Reviews

Dear Sale / Service Managers,

I would like to bring one important thing into your notice that, i have baught a Royal Enfield standard vehicle in the month of June from Manmohan Auto station. Unfortunately due to heavy rain in month of aug it got spoil. I visited the manmohan service station paied 4300 inr to resolve the issue. Since that day engine is releasing engine oil due to mistake while re assembling the parts.

Again i visited after couple of days since observing the issue. I explained them everything, payed them the money again. I came back home.

I saw it again engine is still releasing engine oil.

Now my few questions to the higher management :-

It was my dream to own a standerd Royal. For a person who is from middle class it's a big amt 1.70 lakhs that we pay, which is okay.
Is your product really that week that it can't be repaired. ?? Or you have deployed people in service who are not skilled enough to treat such issues. ???

Your product is giving complaints so frequently is in your notice.????

I paid for first service ...hope everyone does.
I paid second time, when issues came to seen.
Second service is not done yet.

Really it's Roal ...

Pls some one from higher management call me, i don't have to argue with people from manmohan singh station. I guess they only worth / know ..how to do first service.

Devender
[protected]
[protected]@gmail.com

Rear disk burnout due to rear disk carbon pads are missing
They missing since bike purchased, complaint raise before 2 months but no solution

I have royal enfield desert storm 500 (2015 model). it usually cost me[protected] per service and till now its never been repaired from outside, I have completed 21000 km and since 5-7000 I have never experienced smooth ride ever. even time of service, at service station every time something or the other is changed. but the basic problem remains unsolved, if bike worth rupees 2 lakh has to do this thing, then its a shame on such a reputed company,

I am Purchased Royal Enfield Classic Novenber 2020 from Royal enfield Showroom Pathankot, Punjab . Our Bike's Engine produced unwaneted Sound . Tik TIK Sound is Produced from ebgine .

Very disappointed with service I got from Platinum royal Enfield workshop near Fatimanagar pune. Staff of this workshop is useless. I request the higher authorities to please take some action against the staff. For 30 mins work these staff took my almost 1;30 hours also nothing is available at the workshop. I took my bike servicing. On Saturday one of employee took my details on ### of paper instead of tablet. In the evening staff called...

16 Sep 2022
RJC006999FG02769

Mr. GAURAV KOTIAN
MH02EJ5250
HIMALAYAN GRANITE

Less than 3 months after spending over 75000 on parts change and repairs, my bike broke down, and I was called with a bill of 13000, asking parts that were changed as soon as last year, to be replaced.

this is the message :
Gr
Self start not working
Battery charger relay cheak
Wiring harness cheak
Ignition switch cheak

The kind of imbeciles working at Ishna Vile Parle left me wondering why I travel from Marol, andheri to vile parle, and I'm reminded, it was due to its older management.

I insist Royal enfield fix this for free, or I will make a detailed video on social media as to how pathetic and expensive the parts are.

I had service my bullet at bullet service centre but after service my bullet performance very bad and I gave feedback any time to service centre but no response from service centre side so plz help me regarding this issue

Dear Sir,
When i went to the Royal Enfield Showroom to get details of the bike "Royal Enfield Army Green Colour " sales person told me that the same edition's manufacturing is being stopped by the company itself, so due to lack of time and stoppage in the production of the that color ( as said by the sales person ) they insist me to buy the Royal Enfield Classic 350 steal black (which was Rs.6000 expensive then the Army Color.
And due to lack of time i have to buy the same.
Later few months after, a saw another person has bought the Army color and Company is still manufacturing that Army Color with new govt. policies.
Later i knew that company has never stop the manufacturing of that model and Just to increase the profit / share of commission they presented me the false details of vehicles.

So, i'am very dissatisfied by such false presentation of vehicles details at such reputative bikes company

From two days consecutively I am visiting agencies for my classic motorcycle . I visited two agencies one in Rajpura and other in patiala for same problem of my handle but they didn't respond properly neither they solved the problem. And I bought a leg guard for my bike with 1 year guarantee but they didn't replace it . If I call they didn't pick up. What should I do?May I go and file a case in court.

Due to wrong repair job was done yesterday caused major damaged to my Himalaya and I am detained for another day.

It's been more than ten days since I registered grievances through toll free portal. No resolution has been made yet. My bike hasn't been covered 10000 km but oxygen sensor broke alr already. No accident, no hitting even don't have any scratch marks. Even timely services been taken fo the vehicle. Smart choice automative service Jhalawar, Rajasthan refused to changed the part under warranty. Kindly provide the resolution to the matter.
Yours Sincerely
Vinod Kumar
Mob no. [protected]

Hi Team,

There is Booking Refund Delayed over 1month.

Complaint Number : CAS39269181V7X4J5
Booking Location: Ambur-635802

Above complaint raised in Royal Enfield Customer care on Saturday.

Till now I haven't received any update on my Complaint.

Regards,
V Mohammed Idrees
Cell: [protected]

नमस्ते सर जीं मेरा नाम आकाश दोहरें है, मेंने आज से 2 महीने पहलें new 350 standerd ख़रीदी थीं ! परंतु उसकी रेस का जो वायर होता है, उसने ख़राबी के कारण मेरा ऐक्सिडेंट हो गया, लेकिन किसी को भी जन हानि नहीं हुई, फिर में गाड़ी को शोरूम लें गया उन्होंने मेरी गाड़ी को बीमा में सहीं तो किया लेकिन उसमें ऐसी बहुत सी प्रोब्लम ठीक नहीं की तो जिस चक्कर में में बहुत परेशान हूँ। ओर गाड़ी को भी नही चला पा रहा___ इसलिए मेरा आपसे निवेदन है! की एक बात call back ज़रूर करें जिससे में अपनी सभी दिक़्क़तें बता सकूँ_ ओर आपके डीलर भी अच्छे से बात नहीं करते ओर ना ही servic सेंटर बाले अच्छे से काम करते है___

Contact _ [protected]

Hi There

I am RE owner ever since 2015

SVR motors in Hyderabad, are the worst service providers and because of which the RE brand is at stake

They never do proper servicing at all

MOST WORST SERVICE

My sip of amount 5000 was deducted in July but neither the shares was alloted not my amount was refunded till dated. I have raised complain ticket but the company didn't gave any satisfactory response. Kindly please do the needful.

Bike Reg no WB90H3470 purchased from VM automobiles Ground Floor, NH12, Purbalalpur, Chakdaha, West Bengal 741222 on 30th December 2021.

In 3 months below major issues had happened
1. Suspension sound
2. From handle sound major
3. Ignition was getting off now and then while riding.
Now
1. Rear break plate broke and
2. Paint has started coming out of it.

This clearly shows that I have been give an old bike refurbished or defective bike.

I need refund or replacement of my bike with a new one.

M reachable on [protected]

I have Royal Enfield 350 BS6 and there is some issue with ABS as it randomly start blinking on and breaks stops working . i have sawed it to royal enfields authorize service center and they have kept it from few days and they don't have any solution for it .
this is the service center address,
SR Motors (A Unit of Riya Motors Pvt Ltd)
Address: Shop No 538/6, Harmoney Arcade, Pimpalghar, Kalyan Bhiwandi Road, Bhiwandi Thane, Maharashtra, India
Email:srmotors.[protected]@dealer.royalenfield.com
Mobile:[protected]

Booking was done at RE, Jeypore, Odisha, Bullet 350 on July 25 2022 but because of delay in delivery I thought of cancelling my booking. So I went through the procedure and submitted the cancellation OTP on 18 and 28th of August. Still my cancellation request has not been accepted. Hoping to hear from you soon.

Hi, You have requested for a Cancellation against your Royal Enfield Booking ID BKG005213FG0****. Please share your code 2095 to our representative to proceed further. Royal Enfield

Hello,
My bike purchased on July 2022 and missing problem after 1 month, and I am going on service center on okhla and not are resolved in problem and manager are misbehaviour by on that why are not good look so are not good on service center this is a poor work. Bike are so heating problem and missing. You are situation will be danger and bike owner are injured you will be responsible by ceo. Please I will request to you resolved this problem and not resolved this problem and change this bike, my bike no:- DL3SFD0728 My Contact No:- [protected]
#Regards Amit Sharma Owner on Bike

My royal enfild himalayan bike has completely different sound compared to other himalayan bike. I visited the royal enfid showroom and the mechanic told that frequency need to be reduced to get the normal sound of the himalayan.I did not change any exhaust. They directly told that there is no change in sound without checking the defect.The warenty is there, I need my bike in good condition not the defective one .