Royal Enfield — Bad Service / clutch cable

Address:	560016
Website:	royalenfield.com

This is with much disappointment I would like to record this complain.
During the first service, even after repeatedly telling the showroom people that the clutch and cable adjustment needs to be checked they didn’t bother to do that and just washed the vehicle and gave it back.
And now with less than 15 hundred KM the clutch cable is cut. It was in the middle of a busy client visits I had to push the vehicle for 3 KMs.
Royal Enfield is a very good brand and never expected to get this kind of service from the showroom people. I feel hesitant to even suggest this to my friends, how is that a cable cannot withstand 1445 km too.. very disappointed.

From Johnson-[protected]