[Resolved]  Royal Enfield — Bike delivery delay

Website:www.royalenfield.com

The booking of my royal enfield desert storm 500cc was done on 1st february 2017. The company branch promised me to deliver it by 45 days from the date of booking.. It's been more than 4 months now.. Even after complaining a lot to the puttur branch they are not doing anything.. They say it's the delay from the company.. I need my bike as soon as possible.. People who have booked the bike after me in other branches have got theirs.. Don't promise things i[censored] can't fulfill them.. Thank you.
Was this information helpful?
No (0)
Yes (0)
Jul 11, 2017
Complaint marked as Resolved 
Royal Enfield customer support has been notified about the posted complaint.
Verified Support
Jun 10, 2017
Royal Enfield Customer Care's response
Dear Sir,

Greetings from Royal Enfield !!

Thanks for your mail, Please provide your location, Contact number & dealer / Service center name for our further communication thru concerned Area Manager...


Feel free to contact us on Toll free contact number - [protected] & [protected]@royalenfield.com
Complaint comments 

Comments

The booking of my royal enfield redditch red
350cc was done on july 2017.The branch dealer is promised to deliver it by 20 daysfrom the date of booking..itz been more than 12 days now..the branch dealer is say itz delay from the company..i need my bike as soon as possible..don't promise them if can not fulfil them ..im booked in madras motor, kk nagar, madurai.The dealer name was Mr.vinoth..
Thank you..

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Royal Enfield
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    3453
    Pending
    0
    Resolved
    369
    Royal Enfield Phone
    +91 44 4223 0400
    Royal Enfield Address
    Tiruvottiyur High Road, Tiruvottiyur, Tamil Nadu, India - 600 019
    View all Royal Enfield contact information