Sir i purchased a royal enfield on 2020 but till now i ran only 400kms yesterday my bike was not started.Then i contact the nearby service center. They pick up the bike on road.Today they told fuel pump was not working need to change the pump and also its not comes under warranty because of 2 years only have warranty.But initially the showroom i purchased the bike concern person says 3 years warranty for fuel pump or 30000kms .In my case both the criterias were not acheived.the same complaint has been registered through customer care number through phone. The same has been replayed. This is disappointed me very much. I purchased the bike for 2.25 lakhs and ran only 400 kms and need to change the pump for to drive the bike .For every 400kms i spent nearly 8 to 9 thousand to run this royal enfield. Three month back also services the bike. But not told about the pump was not in good condition but now after 2 years, they said the pump was need to be replaced. For their quality of motorcycle pumps only ran 400kms and also its not under warranty because they need to pay after 2 years. i parked my bike in enfield service center in Trichy. Already i told to the service center the pump under warranty means change it otherwise dont do anything i will pick the bike and parked in my home and kindly advise in this regards
Initially says 3 years for pump
But now 2 years - Meaningful
Thanks,
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