Royal Enfield — booking delay and poor customer relation

Address:

Palakkad, Kerala, 679306

Sir,

I booked a thunderbird 350 x on 11th may 2018 (Bkng[protected] from intrepid works, 6/647, koppan arcade mele pattambi, palakkad road, pattambi - 679306. They promised me to deliver my bike with in 90 days approximately and for now it just crossed 101 days. Even today the dealer has no clue on the expected delivery date. For the last few days the dealer not attending or picking my calls. As a new product we can accept the delay in delivery but not the way you handle your customers.

I do not understand what kind of service is provided when you cannot keep up your promise or can't reply to your customers. Is taking money is just the
Preference of re???