Royal Enfield — Breaking system still not work properly after several complaints

Address:

Shastri nagar Mahrajganj UP, Raebareli, Uttar Pradesh

Hello kindly inform you to 1 month ago I raise a complaint my bike was not started mechanic came fix the problem but after they gone bike was not started through self button also abs not worked. Your authorised R K Motar’s Mahrajganj Up after 1 month can’t fix this problem during this period my accident was happen when I ride my bullet they slipped and I severely injured.. who’s responsible for this incident