Royal Enfield — chain pocket

Mahamood PP

from Bengaluru, Karnataka

Address:

Kozhikode, Kerala, 673509

[protected]

I have classic 350 and completed 9200kms.
I completed all free services correctly in near showroom and mainatined well,
The chain set is completely broken and they have no tooths
Why this happened?
I newly purchased bike 16 months before.
I drive carefully and very much how ever the chain pocket broked
Please me a solution about these

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Royal Enfield customer support has been notified about the posted complaint.

Sep 10, 2017

Updated by Mahamood PP Dear sir,
I bought a new classic 350 bike from royal enfield in may 2016 now it has covered a distance of 9, 200km. Few days before when i was riding the bike, there found some slippage in chains with sound and when checked it was found that teethes of sprocket found in broken condition. I bought this bike for rs 1, 55, 000 and for this cost it should give some minimum life to its parts. I think the low cost bikes available in the market will give more life to parts than this. I am completely unsatisfied with this. My bikes registration number is kl-18-r-2907 please do the needful. Regards,
Mahamood pp, parappoyil house, chekkiyad po
673509
Mob:[protected]