Royal Enfield — chain sprocket damage within 14 months

Hi,

I had purchased royal enfield thunderbird in may 2018 and its running is less than 7000 kms. I had done timely servicing too an their were no issues till free servicing for first paid service. Suddenly after that the chain got loose and now service center is telling to replace it.

With such less running the part getting bad is unacceptable. I think royal enfield showrooms do this deliberately for their sale. This part should be replaced under warranty.

The service center and customer care are not telling the reason why this has gone bad even after regular servicing and lubrication.

After charging hefty amounts for bikes and their services, royal enfield should at least provide sturdy parts and replace it within the warranty period.

As matter of fact in warranty period if something happens they won't replace but just repair it till it gets bad after warranty.

Poor service from royal enfield