| Address: | KayTee Automobiles, RE service centre, Mahilalpur, New Delhi |
1. I had taken my RE Himalayan BS4 to authorised RE service station Kay Tee Automobiles for repair of faulty ignition switch as my bike was not starting and giving problems.
2. On checking it was found that the wire embedded in the ignition switch had snapped causing the trouble.
3. Now the service centre replaced the complete ignition switch set that not only includes the ignition switch, but also the petrol tank lid and the left side panel that has the keyhole for opening the seat.
4. However inspite of the ignition switch being within warranty, the service centre charged me full amount of Rs 2028.63 stating that the wire was not under warranty.
5. My question is when the ignition switch comes with permanent fixed and embedded wire inside it how come it does not form a part of the ignition switch. In fact that wire is the most important part of the ignition switch as it responsible to supply the power which is the most important part
6. This is purely illegitimate a claim that the embedded wire within the ignition switch is not part of the ignition switch set
7. I hereby lodge a complaint against this atrocities being done by your service centres and demand a refund of the bill charged against for the new ignition switch replaced in my motorbike today. Failing which I will be forced to take legal action against the company.
8. Kindly revert back ASAP as to the action taken and also refund the bill charged against me Was this information helpful? | 
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