Royal Enfield — cheating at royal enfield workshops with customers in pune

Address:

Sr No. 334, Krishna Capital, Opp. Suryadatta College, Bavdhan, Pune, Maharashtra 411021, 411058

Dear sir,

I would like to highlight the concern regarding cheating with a customer at royal enfield workshops in pune. I recently gave my royal enfield classic 350 for servicing and some major parts replacements (Like chainspocet replacement, swing arm replacement and front wheel bearing replacement etc).

But what happened with me, they charged full money for parts but the didn’t replace that (Chainspoket front wheel which is inside rh side cover). After 4/5 days when i realised that part is not changed, i visited the workshop and asked the manager regarding this. After some dispute, they agree to replace that part.

But during this incident their mechanic has done some wrong thing with my bike, that results in a major problem with rear drum after 1 month. What he has done, he placed the bearing of rear wheel wrongly which results in an imbalance of drum and now entire drum needs to replace because of there revenge taking attitude.

My vehicle has completed around 19800 km and issues with a drum at this reading are not digestible.

My humble request to you as a responsible authority of royal enfield please look into this and help me in this regards, because i am suffering due to there revenge taking attitude and this results into expense around 2600/- inr to this work and for this there workshop members are responsible.

I have some voice recordings and videos of there behaviour and there work with me.

Also find invoice number:spi[protected]

Please find the below details of the workshop and my vehicle,

Workshop name and address:

Siddh auto

Address: sr no. 334, krishna capital, opp. Suryadatta college, bavdhan, pune, maharashtra 411021

Phone:[protected]

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Vehicle details:

Registration number:

Mh 49 ac 0975

Thanks and regards,

Ashish ambule