[Resolved] Royal Enfield — Classic 350 chain sprocket broken in warranty period. | |||||
T's just been an eight month buying my classic 350 and 10000 kms have crossed. Now my chain sprocket is broken but i neither ride my bike harsh nor i take it to hills and i maintain my bike properly and serviced as per company instructed. I would like to book a serious complaint against this for providing low quality products for bike and also sometimes i can hear cam shaft noise from my engine. I complained about that noise in my first service but they didn't consider this as a serious issue. Another complaint is gear shifting noise and hard which is like a 20 year old bike very noisy and irritating. There three complaints are common among the customers whom i had discussed with, these complaints made me to dislike royal enfield, the important thing is the service center's doesn't care this as a problem. So i am complaining about this on all consumer support pages. Either i[censored] don't find any help i will directly deal with my lawyer in consumer court and u have no other go. Was this information helpful? | |||||
Jun 9, 2017 Complaint marked as Resolved Royal Enfield customer support has been notified about the posted complaint. Verified Support May 08, 2017 Royal Enfield Customer Care's response Dear Sir, Thank you for taking the time to share your feedback with us, Kindly share your Location, Contact number & dealer or service provider name for our further communication thru concerned regional team.. or contact us on [protected] | |||||
2 Comments | |||||
Comments
My Royal Enfield got same problem but it’s driven only 9000 and chain kit has gone but dearler said it doesn’t come under warranty and they charged me 2800rs instantly. Sorry to say but it’s totally ridiculous.
Reply
Hi i have complaint about my royal Enfield Bike 350 classic, now chain sprocket got damaged, the teeth of chain kit getting broken into small pieces, actually i drive my bike in smooth manner, just i ride 19000km, and its 2 years old, now i am facing this kind of problem, where i have to complain this. call me:[protected], if any suggestions.
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