Royal Enfield — Clutch plate complaint several times under warranty
R
Rajesh Makina
from Kottapalli, Telangana
Address:
530028
Website:
royal enfiled
Dear sir
We have purchase classic 350 cc on dtd 15.11.2016 saran motors gopalpatnam branch invoice no inv[protected] dt 14.11.2016 servicing as per the manual book we are doing in the secound servicing cletch plate complaint we approach to work shop saran motors they have change cletch plate after on 3rd servicing on dtd 17 03.2017 after that several times cletch complaint we are taken to workshop adjusted today also same problem workshop people check n given job no 2833 dtd 17.04.2017 know they are saying cletch plate gone you have to change at your cost it will be 5000 inclusive all we have change just change not only one month how it gone
Ir we request you to change under warranty when we purchase from that day onwards this complaint please check your branch head karthik n venugopal service manager i request to change vehicle or do the needful
Thanks n regards
Rajesh makina
H/p: [protected]
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Royal Enfield customer support has been notified about the posted complaint.
Apr 18, 2017
Updated by Rajesh Makina STILL SECOND DAY NO RESPONSE
please provide customer care no so that direct call to customer care
regards
Makina Rajesh
H/P:[protected]
Apr 19, 2017
Updated by Rajesh Makina STILL SECOND DAY NO RESPONSE
surprisingly it was under warranty but they have collected 4700/- with all charges and simply saying for the cletch plates no warranty you have to pay for that i dont now
Hopeless management
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