Royal Enfield — colour faded | |||||
I purchased a Royal Enfield Thunderbird 350x in the month of May 2018.Some of the parts of the bike are rusted like silencer, Handle Nut, chassi rust which is approved for replacement by the company.However my Tank color has dis appeared because of seat friction and the company said that they won't approve it.I have sent them emails multiple times however as I speak to the representative from First Mumbai service centre they say that company has rejected the tank replacement it has happened due to company fault and my request is to get it replaced as per warranty.Bike also got spark from engine however they just check the rubber and reversed the rubber on the other side of engine so that the spark can't be seen.There is no proper research and development done as to why there's a spark.I want my bike's tank and other parts to get replaced and the engine spark issue fixed or I have to take it to consumer court.I am sending you all email conversations and what's app conversation from Mumbai store Royal Enfield being such a big brand responses to consumers via what's app and not emails.Its real shame. +1 videos Was this information helpful? | |||||
Royal Enfield customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
Why under age 18 boys doing service in Royal Enfield service station. Royal Enfield don't have professional service engineers. Totally disappointed with Royal Enfield service.
Reply
Docket no. 63468571
maunath bhanjan branch is to late deliver my parsal
maunath bhanjan branch is to late deliver my parsal
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Tiruvottiyur High Road, Tiruvottiyur, Tamil Nadu, India - 600 019
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