| Address: | 298/1, Near Kasi Theater,, Jawaharlal Nehru Salai, Jaffarkhanpet, Ashok Nagar, Chennai, Tamil Nadu 600083, Chennai, Tamil Nadu |
I am deo ashish samanta and i have ordered the product "tanker boots black-42 (Uk-8)" from the official online royal enfield store, dated 16/10/2019. The order number is 74223. The product that has been delivered to me on 24/10/2019, is of different size (Eu-43, uk-9). I kindly requested them to replace the product with the appropriate size which was ordered. I returned the delivered product for the replacement, on 12/11/2019. Several calls and inquiry were made for getting the delivery during the time period, but they always procrastinated it and never got back to me. It has been 89 days since i have ordered the product and no update about my delivery has been communicated to me. I kindly request the competent authority to take an appropriate action. A few related pictures are also attached with complaint.
The order was made by the following address:
Deo ashish samanta,
Email: [protected]@gmail.com
Mob. No. - +91 [protected]
Guest house, isi kolkata,
Isi campus, gate no. 205,
Bt road, kolkata, west bengal 700108
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