Royal Enfield — Complaining about service and response getting form service centre

Address:

Jamnagar, Gujarat

This is to make you notice that the service provided by you is not at all up to mark. My vehicle has travelled around 1200 kms till now from the date I purchased. I have given it for 5 services which are not satisfactory. The full and proper service is not done by the service centre. They just wash the bike and return it instead of providing full service. In fact they never returned my bike on time. During 1st and 2nd service I came in total 5-6 times but still Instead of being serviced by you there are still many faults which are not repaired properly. What kind of service are you providing? This was the 5th time I gave it for service and still faults are the same. And after each and every service i have to go to service centre for 2 to 3 times because of faults which they have not solved and response given by service centre was 3rd class. At the time of purchase even I was told that it is compulsory to buy the extra service book worth Rs.1500. But it is of no use as service is never done on time. Before this also i have email you for the same. This time I hope you will see to it and take necessary actions n provide me best service and that too on time. Waiting for your positive reply.

Thank you