Royal Enfield — complaining about the dealer

 
2 Reviews
vipin nivas , vallikunnam po , karazhma, pin;690501, Kayamkulam, Alappuzha District, Kerala, India
 vishnuvijayan1990 on Mar 5, 2019
Sir,
Myself vishnu vijayan from alappuzha, kerala bought a royal enfield classic 350 - gun metal grey from your roverz motors kayamkulam dealer. I bought the vehicle just six months ago with lot of expectation but i dissappointed very badly because of my classic 350 is not in running condition now, it lost its back brake (Disc) due to one of the tube had broken inside the disc brake system. I shown the bike in the respective showroom january last, now it become more than 40 days, they didnt call me or intimate when it will be replaced, even thoug i called the dealer more than 4 times but i didnt get any positive reply from them, i humply requesting you to please do the needful for me...

Thank you
Vishnu vijayan
Vipin nivas
Vallikunnam po, karazhma, alappuizha
Ph;[protected]

Complaint Status


[Mar 05, 2019] Royal Enfield customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

While giving the service the speedometer was corrupted and still it's not rectified.
TN 09 CP 4702 Thunderbird 350.
Vehicle was given on 9th Feb still not received.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    3%
    Complaints
    1881
    Pending
    0
    Resolved
    63
    phone
    +91 44 4223 0400
    location
    Tiruvottiyur High Road, Tiruvottiyur, Tamil Nadu, India - 600 019
    Royal Enfield - complaining about the dealer